FORD FIESTA 2018 Owners Manual

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441066
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company. If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada and
Ford of Canada.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-
defects-motor-vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-
defauts-vehicules-automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
Protected Component
Fuse Rating
Fuse Number
Anti-lock brake system module.
40A
F1 Stability assist.
60A
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Protected Component
Fuse Rating
Fuse Number
Anti-lock brake system module.
Cooling fan relay.
40A
F2 High-speed cooling fan relay. 5
60A
Passenger compartment fuse box.
60A
F3
Body control module.
20A
F4
Power door locks.
Not used.
-
F5
Blower motor relay.
40A
F6
Blower motor.
Not used.
-
F7
Not used.
-
F8
Front fog lamp relay.
7.5A
F9
Headlamp high beam relay.
Body control module.
15A
F10
Right-hand exterior lamps.
Body control module.
15A
F11
Left-hand exterior lamps.
Not used.
-
F14
Not used.
-
F15
Not used.
-
F16
Not used.
-
F17
Not used.
-
F18
Fuel injectors.
30A
F19
Not used.
-
F20
Mass air flow sensor.2
7.5A
F21
Fuel injectors.
10A
Powertrain control module.
15A
F22
Camshaft position sensor.
15A
F23
Heated oxygen sensor.
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Protected Component
Fuse Rating
Fuse Number
Ignition coil.3
15A
F24
Ignition coil.2
20A
Exhaust variable camshaft timing oil control solenoid.
10A
F25 Intake variable camshaft timing oil control solenoid.
Evaporative emission canister purge valve.
R57, R45 and R50 relay coil.
ECSS system.4
7.5A
F26 Active grille shutter.1
15A Water pump. 1
Air conditioning control module. 1
Not used.
-
F27
Not used.
-
F28
Not used.
-
F29
Not used.
-
F30
Not used.
-
F31
Passenger compartment fuse box.
60A
F32
Power windows.
60A
F33
Transmission control module. 6
40A
F34
High speed cooling fan.1
60A
Anti-lock brake system with electronic stability control.
40A
F35
Engine start inhibitor.
30A
F36
Starter motor solenoid.
Heated rear window.
30A
F37
Heated exterior mirrors.
Body control module.
20A
F38 Battery saver.
Horn.
Body control module.
15A
F39
Direction indicators.
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Protected Component
Fuse Rating
Fuse Number
Not used.
-
F40
Air conditioning clutch.
10A
F41
Powertrain control module.
7.5A
F42 Transmission control module.
Evaporative emission canister purge valve.
Left-hand front fog lamp.
10A
F48
Right-hand front fog lamp.
10A
F49
Left-hand high beam.
10A
F55
Right-hand high beam.
10A
F56
1 1.0L EcoBoost.
2 1.0L and 1.6L EcoBoost.
3 1.6L Sigma.
4 1.6L Flex-fuel.
5 1.6L Ecoboost.
6 6-Speed PowerShift Transmission. Protected Component
Relay Number
Powertrain control module relay.
R12
Headlamp high beam relay.
R13
Not used.
R43
Front fog lamp relay.
R44
A/C clutch relay.
R45
Not used.
R46
Fuel pump relay.
R47
High speed cooling fan. 1
R50
Start inhibit relay.
R51
Blower motor relay.
R52
Not used.
R53
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Protected Component
Relay Number
Reversing lamp.
R54
Cooling fan relay.
R57
1 1.0L and 1.6L EcoBoost.
Passenger Compartment Fuse Box
The fuse box is behind the glove
compartment. 1. Open the glove compartment and
empty the contents.
2. Press the sides inward and swivel the glove compartment downward.
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