key FORD FIESTA 2018 Workshop Manual

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 359).
You can select any of the following during
an active phone call:
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 275).
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

Note:
: Data, e.g. the Vehicle Identification
Number (VIN), SIM Card ID, and data plan
usage, is shared between Ford and the
vehicle network carrier to provide the
Vehicle Hotspot service in accordance with
your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any updates are successfully delivered.
Note: : For your convenience data usage
may be available for monitoring under
Settings but may not reflect actual or
current usage. The vehicle network carrier
is responsible for providing information
about your account. Please contact the
vehicle network carrier for more information.
Note: : Ford may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect. Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited miles.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bumper protectors.
• Fog lamp bezel.
• Graphics kit.
• Hood protector*.
• Rear spoiler.
• Side window deflectors*.
• Splash guards.
• Trim kits*.
• Vehicle covers. Interior style
•
All-weather floor mats.
• Ambient lighting.
• Arm rest*.
• Cargo area protector.
• Door sill plates.
• Gear shift knob.
• Lighted door sill plates.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Cargo organization.
• Cargo net*.
• Device holder*.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Locking fuel plug.
• Remote start.
• Roadside Assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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A
A/C
See: Climate Control.......................................... 94
About This Manual...........................................7
ABS See: Brakes............................................................ 132
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 133
Accessories....................................................385 Exterior style........................................................ 385
Interior style......................................................... 385
Lifestyle................................................................. 385
Peace of mind..................................................... 385
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................196 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 196
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................44
Air Conditioning See: Climate Control.......................................... 94
Air Filter See: Changing the Engine Air Filter.............210
Alarm See: Anti-Theft Alarm........................................ 64
Ambient Lighting............................................74
Anti-Theft Alarm
............................................64
Alarm System........................................................ 64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Triggering the Alarm........................................... 64
Appendices...................................................406
Apps.................................................................356 ........................................................................\
.......... 356
SiriusXM Traffic and Travel Link................... 358
Audible Warnings and Indicators.............83 Exterior Lamps On............................................... 83
Gearshift Lever Not in Park (P)....................... 83
Key in Ignition......................................................... 83
Key Outside Vehicle - Vehicles With Keyless System................................................................ 83
Parking Brake On.................................................. 83
Safety Belt Minder............................................... 83
Audio Control
..................................................66 Audio Input Jack...........................................275
Audio System................................................258
General Information......................................... 258
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263
Alternative Frequencies.................................. 266
Automatic Volume Control............................ 266
Autostore Control.............................................. 266
Sound Button...................................................... 265
Station Preset Buttons.................................... 265
Station Tuning Control.................................... 265
Waveband Button............................................. 265
Audio Unit - Vehicles With: AM/FM/ CD...................................................................259
Alternative Frequencies.................................. 262
Automatic Volume Control............................ 262
Autostore Control.............................................. 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Control..................................... 261
Waveband Button.............................................. 261
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............268
Audio Unit - Vehicles With: Touchscreen Display...........................................................267
Autolamps..........................................................71 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control
........................94
Temperature Control.......................................... 96
Automatic Transmission............................127 Emergency Park Position Release
Lever................................................................... 130
Hints on Driving with an Automatic Transmission................................................... 130
Selector Lever Positions................................... 128
Sport Mode and Manual Shifting.................129
Automatic Transmission Fluid Check
..............................................................192
Auxiliary Power Points................................107 12 Volt DC Power Point..................................... 107
Location.................................................................. 107
B
Battery See: Changing the 12V Battery...................... 193
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index

Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................192
Brakes................................................................132 General Information........................................... 132
Breaking-In......................................................158
Bulb Specification Chart..........................208
C
Cabin Air Filter...............................................100
Capacities and Specifications - 1.0L EcoBoost™.................................................250
Alternative Engine Oil for Extreme Cold Climates........................................................... 253
Capacities............................................................ 250
Specifications..................................................... 250
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............253
Alternative Engine Oil for Extreme Cold
Climates............................................................ 257
Capacities............................................................. 254
Specifications..................................................... 254
Capacities and Specifications................244
Cargo Nets
......................................................148
Installing and Removing the Cargo
Net ....................................................................... 148
Car Wash See: Cleaning the Exterior................................ 213
Catalytic Converter
......................................123
On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 124
Center Console.............................................109
Changing a Bulb - 4-Door.........................198 Center High Mounted Stop Lamp...............202
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamp....................................................... 202
License Plate Lamp.......................................... 202
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 203
Reading Lamps.................................................. 203
Rear Lamps........................................................... 201
Side Direction Indicator.................................. 200Changing a Bulb - 5-Door........................203
Center High Mounted Stop Lamp................207
Front Fog Lamps............................................... 205
Headlamp.............................................................203
Interior Lamp....................................................... 207
License Plate Lamp........................................... 207
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp.......................... 208
Reading Lamps................................................... 207
Rear Lamps......................................................... 206
Side Direction Indicator................................... 205
Changing a Fuse
...........................................180
Fuses....................................................................... 180
Changing a Road Wheel
...........................239
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 239
Stowing the Flat Tire........................................ 242
Tire Change Procedure.................................... 240
Changing the 12V Battery..........................193 Remove and Reinstall the Battery...............194
Changing the Engine Air Filter.................210
Changing the Front Wiper Blades..........195
Changing the Rear Wiper Blades
...........195
Checking MyKey System Status...............53 MyKey Distance..................................................... 53
Number of Admin Keys...................................... 53
Number of MyKeys.............................................. 53
Checking the Wiper Blades......................195
Child Restraint and Seatbelt Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Cigar Lighter
....................................................107
Cleaning Leather Seats...............................217
Cleaning Products........................................212
Cleaning the Engine
.....................................215
Cleaning the Exterior...................................213 Cleaning the Headlamps................................. 213
Exterior Chrome Parts....................................... 214
Exterior Plastic Parts......................................... 214
Stripes or Graphics............................................. 214
Underbody............................................................. 214
Under Hood........................................................... 214
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index

Cleaning the Instrument Panel and
Instrument Cluster Lens..........................216
Cleaning the Interior....................................215
Cleaning the Wheels....................................217
Cleaning the Windows and Wiper Blades............................................................215
Clearing All MyKeys.......................................52
Climate Control
..............................................94
Clock...................................................................85 Type 1........................................................................\
85
Type 2....................................................................... 85
Clutch Fluid Check - Manual Transmission
...............................................193
Coolant Check See: Engine Coolant Check............................ 188
Crash Sensors and Airbag Indicator........43
Creating a MyKey.............................................51 Programming/Changing Configurable
Settings................................................................ 51
Cruise Control..................................................67 Principle of Operation....................................... 145
Cruise control See: Using Cruise Control................................ 145
Customer Assistance
..................................165
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Digital Radio..................................................270 HD Radio Reception and Station
Troubleshooting.............................................. 271
Direction Indicators........................................72
Doors and Locks.............................................55
Drive Belt Routing - 1.0L EcoBoost™...................................................211
Drive Belt Routing - 1.6L Duratec-16V Ti-VCT (Sigma)
...........................................211
Driver and Passenger Airbags....................37 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driver Knee Airbag.........................................42
Driving Aids.....................................................146
Driving Hints
...................................................158
Driving Through Water................................158 E
Eco Mode
.........................................................146
Resetting Eco Mode.......................................... 146
Type 1...................................................................... 146
Economical Driving......................................158
Electromagnetic Compatibility.............406
Emission Law
..................................................122
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........123
Tampering With a Noise Control System............................................................... 122
End User License Agreement.................408 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 408
Engine Block Heater.....................................113 Using the Engine Block Heater....................... 114
Engine Coolant Check................................188 Adding Coolant................................................... 188
Coolant Change.................................................. 190
Engine Coolant Temperature Management.................................................... 191
Fail-Safe Cooling................................................ 190
Recycled Coolant............................................... 190
Severe Climates.................................................. 190
Engine Cooling Fan
......................................187
Engine Emission Control............................122
Engine Immobilizer See: Passive Anti-Theft System..................... 63
Engine Oil Check..........................................186 Adding Engine Oil............................................... 186
Engine Oil Dipstick - 1.0L EcoBoost™.................................................186
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................186
Engine Specifications - 1.0L EcoBoost™.................................................244
Engine Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
........................................244
Entertainment...............................................333 AM/FM Radio...................................................... 334
Apps........................................................................\
342
Bluetooth Stereo or USB................................. 341
CD ........................................................................\
.... 340
HD Radio ™ Information (If
Available)......................................................... 337
SiriusXM® Satellite Radio (If Activated)........................................................ 335
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index

Hill Start Assist..............................................133
Switching the System On and Off...............134
Using Hill Start Assist....................................... 134
Hints on Controlling the Interior Climate...........................................................96
Cooling the Interior Quickly.............................. 98
General Hints......................................................... 96
Heating the Interior Quickly.............................. 97
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 99
Recommended Settings for Cooling ...........98
Recommended Settings for Heating...........98
Side Window Defogging in Cold Weather.............................................................. 99
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 99
Hints on Driving With Anti-Lock Brakes.............................................................133
Home Screen.................................................325
Hood Lock See: Opening and Closing the Hood...........182
I
Ignition Switch................................................110
In California (U.S. Only).............................166
Information Displays
....................................84
General Information........................................... 84
Information Messages
.................................86
Installing Child Restraints............................16
Child Restraints...................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
.........................................79
Instrument Lighting Dimmer......................72
Interior Lamps
..................................................73
Front Interior Lamps............................................ 73
Rear Interior Lamps............................................. 73
Interior Luggage Compartment Release.............................................................61
Interior Mirror....................................................77 Automatic Dimming Mirror................................ 77
Manual Dimming Mirror...................................... 77
Introduction.........................................................7 J
Jump Starting the Vehicle.........................162
Connecting the Jumper Cables..................... 162
Jump Starting....................................................... 163
Preparing Your Vehicle...................................... 162
Removing the Jumper Cables........................ 163
K
Keyless Entry
....................................................59
Disabled Keys........................................................ 60
General Information............................................ 59
Locking and Unlocking the Doors With the Key Blade............................................................. 61
Locking Your Vehicle........................................... 59
Passive Key............................................................. 59
Unlocking Your Vehicle...................................... 60
Keyless Starting
...............................................111
Failure to Start....................................................... 111
Ignition On............................................................... 111
Starting with Automatic Transmission.........111
Starting with Manual Transmission...............111
Stopping the Engine When Your Vehicle is Moving................................................................. 112
Stopping the Engine with Your Vehicle Stationary.......................................................... 112
Keys and Remote Controls.........................45
L
Lighting Control..............................................70 Headlamp Flasher................................................. 71
High Beams.............................................................. 71
Lighting Control Positions................................. 70
Parking Lamps....................................................... 70
Lighting..............................................................70 General Information............................................ 70
Load Carrying
.................................................148
Load Limit.......................................................149
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 154
Vehicle Loading - with and without a Trailer................................................................. 149
Locking and Unlocking.................................55 Auto Lock Feature................................................ 56
Automatic Re-locking......................................... 55
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index

Auto Unlock Feature............................................
57
Emergency Locking With the Key................... 57
Locking and Unlocking the Doors From Inside.................................................................... 55
Locking and Unlocking the Doors With the Key........................................................................\
55
Remote Control.................................................... 55
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks for Intelligent Access Keys...................................................................... 56
Unlocking the Doors With the Interior Door Handles............................................................... 56
Luggage Covers.............................................148
Removing the Cover.......................................... 149
Lug Nuts See: Changing a Road Wheel....................... 239
M
Maintenance..................................................182 General Information.......................................... 182
Manual Climate Control..............................94
Manual Liftgate..............................................58 Opening and Closing the Liftgate.................. 58
Manual Seats
.................................................103
Adjusting the Height of the Driver
Seat.................................................................... 104
Adjusting the Lumbar Support..................... 103
Moving the Seat Backward and Forward............................................................. 103
Recline Adjustment........................................... 104
Manual Transmission
..................................126
Parking Your Vehicle........................................... 127
Recommended Shift Speeds......................... 126
Reverse.................................................................... 127
Using the Clutch.................................................. 126
Media Hub......................................................276
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors................99
See: Windows and Mirrors................................ 75
Mobile Communications Equipment.......13
Moonroof............................................................77 Moonroof Sliding Shade.................................... 78
Opening and Closing the Moonroof..............78
Venting the Moonroof......................................... 78Motorcraft Parts - 1.0L
EcoBoost™.................................................246
Motorcraft Parts - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................247
MyKey Troubleshooting...............................53
MyKey ™............................................................50
Principle of Operation........................................ 50
N
Navigation......................................................348 cityseeker.............................................................. 355
Destination Mode.............................................. 350
Map Mode............................................................ 349
Navigation Map Updates................................ 356
Navigation Menu................................................ 353
SiriusXM Traffic and Travel Link................... 356
SYNC AppLink.................................................... 355
Waypoints............................................................ 354
Normal Scheduled Maintenance..........392
O
Oil Change Indicator Reset
.......................187
Resetting the Oil Life Monitoring
System............................................................... 187
Oil Check See: Engine Oil Check....................................... 186
Opening and Closing the Hood...............182 Closing the Hood................................................ 183
Opening the Hood.............................................. 182
Ordering Additional Owner's Literature.......................................................170
Obtaining a French Owner ’s Manual..........170
Overhead Console
.......................................109
P
Parking Aids....................................................138 Principle of Operation....................................... 138
Parking Brake
..................................................133
All Vehicles............................................................ 133
Vehicles With Automatic Transmission................................................... 133
Vehicles With Manual Transmission...........133
Passive Anti-Theft System
.........................63
SecuriLock®........................................................... 63
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index