key FORD FIESTA 2019 Workshop Manual

Action and Description
Menu Item
Item
You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose: Missed
Outgoing
Incoming
All
All of your contacts from your phone display in alphabet-
ical order.
Contacts
B
Selecting this button allows
you to choose a specific letter
to view.
A-Z Jump
Displays the name of your phone and takes you to the
phone settings options.
Phone
Settings
C
From this menu, you can pair subsequent devices, set ring
tones and alerts.
Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.
Change
Device
D
Displays all recent text messages.
Text
Messages
E
Use this keypad to dial in a phone number.
Phone
Keypad
F
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.
Do Not
Disturb
G
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 321). You can use the
touchscreen to place calls as well.
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 353).
You can select any of the following during
an active phone call:
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 272).
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Note:
Data you share, e.g. the Vehicle
Identification Number (VIN), SIM Card ID,
and data plan usage, between us and the
vehicle network carrier is used to provide
the Vehicle Hotspot service in accordance
with your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any successfully delivered updates.
Note: For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your
account. Please contact the vehicle network
carrier for more information.
Note: We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect. Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited miles.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bumper protectors.
• Fog lamp bezel.
• Graphics kit.
• Hood protector*.
• Rear spoiler.
• Side window deflectors*.
• Splash guards.
• Trim kits*.
• Vehicle covers. Interior style
•
All-weather floor mats.
• Ambient lighting.
• Arm rest*.
• Cargo area protector.
• Door sill plates.
• Gear shift knob.
• Lighted door sill plates.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Cargo organization.
• Cargo net*.
• Device holder*.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Locking fuel plug.
• Remote start.
• Roadside Assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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A
A/C
See: Climate Control.......................................... 96
About This Manual...........................................7
ABS See: Brakes............................................................ 133
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................134
Accessories...................................................380 Exterior style....................................................... 380
Interior style......................................................... 380
Lifestyle................................................................. 380
Peace of mind.................................................... 380
Accessories See: Replacement Parts
Recommendation............................................ 13
Adjusting the Headlamps.........................195 Horizontal Aim Adjustment............................ 196
Vertical Aim Adjustment................................. 195
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control.......................................... 96
Air Filter See: Changing the Engine Air Filter............209
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting............................................76
Anti-Theft Alarm............................................66 Alarm System........................................................ 66
Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Triggering the Alarm........................................... 66
Appendices....................................................401
Apps.................................................................350 ........................................................................\
.......... 350
SiriusXM Traffic and Travel Link................... 352
Audible Warnings and Indicators.............85 Exterior Lamps On............................................... 85
Gearshift Lever Not in Park (P)....................... 85
Key in Ignition........................................................ 85
Key Outside Vehicle - Vehicles With Keyless System................................................................ 85
Parking Brake On.................................................. 85
Safety Belt Minder............................................... 85
Audio Control..................................................68 Audio Input Jack
............................................271
Audio System................................................254
General Information......................................... 254
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................259
Alternative Frequencies.................................. 262
Automatic Volume Control............................ 262
Autostore Control.............................................. 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Control..................................... 261
Waveband Button.............................................. 261
Audio Unit - Vehicles With: AM/FM/ CD...................................................................255
Alternative Frequencies.................................. 258
Automatic Volume Control............................ 258
Autostore Control.............................................. 258
Sound Button...................................................... 257
Station Preset Buttons..................................... 257
Station Tuning Control..................................... 257
Waveband Button.............................................. 257
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............264
Audio Unit - Vehicles With: Touchscreen Display..........................................................263
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73
Automatic Climate Control........................96 Temperature Control.......................................... 98
Automatic Transmission............................129 Emergency Park Position Release
Lever..................................................................... 131
Hints on Driving with an Automatic Transmission.................................................... 131
Selector Lever Positions.................................. 130
Sport Mode and Manual Shifting.................130
Automatic Transmission Fluid Check..............................................................191
Auxiliary Power Points
...............................109
12 Volt DC Power Point..................................... 109
Location................................................................. 109
B
Battery See: Changing the 12V Battery...................... 192
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Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................25 Types of Booster Seats...................................... 25
Brake Fluid Check..........................................191
Brakes................................................................133 General Information.......................................... 133
Breaking-In......................................................158
Bulb Specification Chart...........................207
C
Cabin Air Filter...............................................102
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............248
Air Conditioning System................................. 248
Automatic Transmission................................. 252
Brake System....................................................... 252
Engine.................................................................... 249
Engine Coolant.................................................... 251
Fuel Tank................................................................ 251
Grease.................................................................... 253
Locks....................................................................... 252
Washer Reservoir................................................ 251
Capacities and Specifications................243
Cargo Nets......................................................149 Installing and Removing the Cargo
Net....................................................................... 149
Car Wash See: Cleaning the Exterior................................ 212
Catalytic Converter
......................................125
On-Board Diagnostics (OBD-II).................... 126
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 126
Center Console................................................111
Changing a Bulb - 4-Door..........................197 Center High Mounted Stop Lamp................201
Front Fog Lamps................................................ 199
Headlamp.............................................................. 197
Interior Lamp........................................................ 201
License Plate Lamp........................................... 201
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 202
Reading Lamps.................................................. 202
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Bulb - 5-Door........................202 Center High Mounted Stop Lamp...............206 Front Fog Lamps...............................................
204
Headlamp............................................................. 202
Interior Lamp...................................................... 206
License Plate Lamp.......................................... 206
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 207
Reading Lamps.................................................. 206
Rear Lamps.......................................................... 205
Side Direction Indicator.................................. 204
Changing a Fuse
...........................................180
Fuses....................................................................... 180
Changing a Road Wheel
...........................238
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 238
Stowing the Flat Tire......................................... 241
Tire Change Procedure.................................... 239
Changing the 12V Battery..........................192 Remove and Reinstall the Battery...............193
Changing the Engine Air Filter................209
Changing the Front Wiper Blades..........194
Changing the Rear Wiper Blades...........194
Checking MyKey System Status...............55 MyKey Distance.................................................... 55
Number of Admin Keys...................................... 55
Number of MyKeys.............................................. 55
Checking the Wiper Blades......................194
Child Restraint and Seatbelt Maintenance
.................................................36
Child Restraint Positioning..........................27
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks
.........................................29
Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cigar Lighter
...................................................109
Cleaning Leather Seats..............................216
Cleaning Products
.........................................211
Cleaning the Engine.....................................214
Cleaning the Exterior...................................212 Cleaning the Headlamps................................. 212
Exterior Chrome Parts....................................... 213
Exterior Plastic Parts......................................... 213
Stripes or Graphics............................................. 213
Underbody............................................................. 213
Under Hood........................................................... 213
Cleaning the Instrument Panel and Instrument Cluster Lens..........................215
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Cleaning the Interior....................................214
Mirrors..................................................................... 215
Cleaning the Wheels...................................216
Cleaning the Windows and Wiper Blades............................................................214
Clearing All MyKeys.......................................54
Climate Control..............................................96
Clock....................................................................87 Type 1........................................................................\
. 87
Type 2........................................................................\
87
Clutch Fluid Check - Manual Transmission...............................................192
Coolant Check See: Engine Coolant Check............................. 187
Crash Sensors and Airbag Indicator
........45
Creating a MyKey............................................53 Programming/Changing Configurable
Settings............................................................... 53
Cruise Control
.................................................69
Principle of Operation....................................... 146
Cruise control See: Using Cruise Control................................ 146
Customer Assistance
..................................165
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Declaration of Conformity
.......................429
Radio Frequency Statement......................... 429
Digital Radio..................................................266 HD Radio Reception and Station
Troubleshooting............................................ 267
Direction Indicators........................................74
Doors and Locks..............................................57
Drive Belt Routing - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................210
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment........................................................ 39Driver Knee Airbag
.........................................44
Driving Aids......................................................147
Driving Hints...................................................158
Driving Through Water................................158
E
Eco Mode.........................................................147 Resetting Eco Mode........................................... 147
Type 1....................................................................... 147
Economical Driving......................................158
Electromagnetic Compatibility
...............401
Emission Law.................................................124
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........125
Tampering With a Noise Control System............................................................... 124
End User License Agreement.................403 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 403
Engine Block Heater
.....................................115
Using the Engine Block Heater....................... 116
Engine Coolant Check.................................187 Adding Coolant.................................................... 187
Coolant Change.................................................. 189
Engine Coolant Temperature Management.................................................. 190
Fail-Safe Cooling................................................ 189
Recycled Coolant............................................... 189
Severe Climates.................................................. 189
Engine Cooling Fan......................................186
Engine Emission Control............................124
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check...........................................185 Adding Engine Oil............................................... 185
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................185
Engine Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................243
Entertainment...............................................327 AM/FM Radio...................................................... 328
Apps....................................................................... 336
Bluetooth Stereo or USB................................ 335
CD........................................................................\
.... 334
HD Radio ™ Information (If
Available).......................................................... 331
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Heated Windows and Mirrors...................101
Heated Exterior Mirrors..................................... 102
Heated Windows................................................. 101
Heating See: Climate Control.......................................... 96
Hill Start Assist..............................................134 Switching the System On and Off................135
Using Hill Start Assist........................................ 135
Hints on Controlling the Interior Climate...........................................................98
Cooling the Interior Quickly............................ 100
General Hints......................................................... 98
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................ 101
Recommended Settings for Cooling .........100
Recommended Settings for Heating..........100
Side Window Defogging in Cold Weather.............................................................. 101
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 101
Hints on Driving With Anti-Lock Brakes............................................................134
Home Screen
................................................320
Hood Lock See: Opening and Closing the Hood...........182
I
Ignition Switch
................................................112
In California (U.S. Only).............................166
Information Displays
....................................86
General Information........................................... 86
Information Messages.................................88
Installing Child Restraints
............................18
Child Restraints...................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for Children (LATCH)............................................. 21
Using Tether Straps............................................. 23
Instrument Cluster
.........................................81
Instrument Lighting Dimmer......................74
Interior Lamps..................................................75
Front Interior Lamps............................................ 75
Rear Interior Lamps............................................. 75Interior Luggage Compartment
Release............................................................63
Interior Mirror
....................................................79
Automatic Dimming Mirror............................... 79
Manual Dimming Mirror..................................... 79
Introduction.........................................................7
J
Jump Starting the Vehicle.........................162 Connecting the Jumper Cables..................... 162
Jump Starting....................................................... 163
Preparing Your Vehicle...................................... 162
Removing the Jumper Cables........................ 163
K
Keyless Entry
.....................................................61
Disabled Keys........................................................ 62
General Information............................................. 61
Locking and Unlocking the Doors With the Key Blade............................................................ 63
Locking Your Vehicle............................................ 61
Passive Key.............................................................. 61
Unlocking Your Vehicle....................................... 62
Keyless Starting
..............................................113
Failure to Start...................................................... 113
Ignition On.............................................................. 113
Starting with Automatic Transmission.................................................... 113
Starting with Manual Transmission..............113
Stopping the Engine When Your Vehicle is Moving................................................................. 114
Stopping the Engine with Your Vehicle Stationary.......................................................... 114
Keys and Remote Controls.........................47
L
Lighting Control
...............................................72
Headlamp Flasher................................................ 73
High Beams............................................................. 73
Lighting Control Positions................................. 72
Parking Lamps....................................................... 72
Lighting...............................................................72 General Information............................................ 72
Load Carrying.................................................149
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