maintenance FORD FIESTA 2019 Owners Manual

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
....
13
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
15
Environment
Protecting the Environment .......................
16
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
18
Booster Seats .................................................
25
Child Restraint Positioning .........................
27
Child Safety Locks ........................................
29
Seatbelts
Principle of Operation .................................
30
Fastening the Seatbelts ...............................
31
Seatbelt Height Adjustment .....................
33
Seatbelt Warning Lamp and Indicator Chime ............................................................
33
Seatbelt Reminder .......................................
34
Child Restraint and Seatbelt Maintenance ...............................................
36
Seatbelt Extension .......................................
36
Personal Safety System ™
Personal Safety System ™.........................
37
Supplementary Restraints System
Principle of Operation .................................
38Driver and Passenger Airbags
..................
39
Front Passenger Sensing System ...........
40
Side Airbags ....................................................
43
Driver Knee Airbag ........................................
44
Safety Canopy ™...........................................
44
Crash Sensors and Airbag Indicator .......
45
Airbag Disposal .............................................
46
Keys and Remote Controls
General Information on Radio Frequencies .................................................
47
Remote Control ..............................................
47
Replacing a Lost Key or Remote Control ........................................................................\
....
51
MyKey ™
Principle of Operation ..................................
52
Creating a MyKey ...........................................
53
Clearing All MyKeys ......................................
54
Checking MyKey System Status ..............
55
Using MyKey With Remote Start Systems ........................................................
55
MyKey – Troubleshooting ..........................
55
Doors and Locks
Locking and Unlocking ................................
57
Manual Liftgate .............................................
60
Keyless Entry ....................................................
61
Interior Luggage Compartment Release ........................................................................\
..
63
Security
Passive Anti-Theft System .......................
65
Anti-Theft Alarm ...........................................
66
Steering Wheel
Adjusting the Steering Wheel ..................
68
Audio Control .................................................
68
Voice Control ..................................................
69
Cruise Control ................................................
69
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Table of Contents

Transmission
Manual Transmission
.................................128
Automatic Transmission ...........................
129
Brakes
General Information ...................................
133
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
134
Parking Brake ................................................
134
Hill Start Assist .............................................
134
Traction Control
Principle of Operation ................................
136
Using Traction Control ...............................
136
Stability Control
Principle of Operation ................................
137
Using Stability Control ..............................
138
Parking Aids
Principle of Operation ................................
139
Rear Parking Aid ...........................................
139
Front Parking Aid .........................................
140
Rear View Camera .......................................
142
Cruise Control
Principle of Operation ...............................
146
Using Cruise Control ..................................
146
Driving Aids
Eco Mode ........................................................
147
Steering ...........................................................
147
Load Carrying
Rear Under Floor Storage .........................
149
Cargo Nets .....................................................
149
Luggage Covers ............................................
149
Load Limit ......................................................
150Towing
Towing a Trailer
............................................
155
Transporting the Vehicle ...........................
155
Towing the Vehicle on Four Wheels ......
155
Driving Hints
Breaking-In .....................................................
158
Economical Driving .....................................
158
Driving Through Water ...............................
158
Floor Mats ......................................................
159
Roadside Emergencies
Roadside Assistance .................................
160
Hazard Flashers ............................................
161
Fuel Shutoff ....................................................
161
Jump Starting the Vehicle ........................
162
Customer Assistance
Getting the Services You Need ..............
165
In California (U.S. Only) ............................
166
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
167
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
168
Getting Assistance Outside the U.S. and Canada .......................................................
168
Ordering Additional Owner's Literature ........................................................................\
.
170
Reporting Safety Defects (U.S. Only) ........................................................................\
.
170
Reporting Safety Defects (Canada Only) ........................................................................\
.
170
Fuses
Fuse Specification Chart ...........................
172
Changing a Fuse ..........................................
180
Maintenance
General Information ...................................
182
Opening and Closing the Hood ..............
182
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Table of Contents

SYNC™
General Information
...................................273
Using Voice Recognition ...........................
275
Using SYNC™ With Your Phone ............
277
SYNC™ Applications and Services ......
289
Using SYNC™ With Your Media Player ........................................................................\
294
SYNC™ Troubleshooting ........................
303
SYNC™ 3
General Information ....................................
311
Home Screen ...............................................
320
Using Voice Recognition ............................
321
Entertainment ..............................................
327
Phone ..............................................................
337
Navigation .....................................................
342
Apps ................................................................
350
Settings ..........................................................
353
SYNC™ 3 Troubleshooting .....................
367
Accessories
Accessories ..................................................
380
Ford Protect
Ford Protect ..................................................
382
Scheduled Maintenance
General Maintenance Information ......
384
Normal Scheduled Maintenance ..........
387
Special Operating Conditions Scheduled Maintenance ............................................
389
Scheduled Maintenance Record ..........
390
Appendices
Electromagnetic Compatibility ..............
401
End User License Agreement ................
403
Declaration of Conformity ......................
429
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Table of Contents

Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
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If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 353).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, see the regional Ford
website.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal. For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Introduction

Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle ’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual. Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING:
NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Introduction

4.
While the seatbelt warning lamp is on,
buckle and then unbuckle the seatbelt.
After Step 4, the seatbelt warning lamp
flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. SEATBELT EXTENSION WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by Ford Motor
Company dealers. The dealer will provide
an extension designed specifically for
this vehicle, model year and seating
position. The use of an extension
intended for another vehicle, model year
or seating position may not offer you the
full protection of your vehicle ’s seatbelt
restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use a seatbelt
extension with an inflatable seatbelt. WARNING:
Do not use extensions
to change the fit of the belt across the
torso, over the lap or to make the
seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death. WARNING:
Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 45).
Proper Driver and Front Passenger
Seating Adjustment WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. A tone sounds, a warning
indicator light illuminates, or both, until the
problem is repaired. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The indicator light will not
illuminate immediately after you
switch the ignition on.
• The indicator light either flashes or
stays illuminated.
• You could hear five tones that
periodically repeat until the problem is
repaired.
• A message could appear in the
information display.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the airbag
supplemental restraint system are
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor. The fact that the seatbelt pretensioners
or airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control
module determined the crash conditions
(for example, crash severity, belt usage)
were not appropriate to activate these
safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners are
designed to activate in frontal,
near-frontal, side and rollover crashes.
• The design of the side airbags is to
inflate in certain side crashes. Side
airbags could activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
• The knee airbag(s) could deploy based
on crash severity and occupant
conditions.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
and when a certain likelihood of
rollover is detected by the rollover
sensor. The Safety Canopy could
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
If it does not illuminate when you switch
the ignition on, or flashes when the engine
is running, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
Cruise Control Indicator It illuminates when you switch
the system on.
See Using Cruise Control
(page 146).
Direction Indicator It illuminates when you switch a
direction indicator or the hazard
flashers on. Flashes during
operation. An increase in the rate of
flashing warns of a failed indicator bulb.
Door Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
Engine Coolant Temperature
Warning Lamp If it illuminates when your vehicle
is moving, this indicates that the
engine is overheating. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Have your vehicle
checked as soon as possible. Engine Oil Change Required
Indicator It illuminates when your vehicle
requires an engine oil and oil
filter change.
Engine Warning Lamps Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration). Continuing
to drive your vehicle may cause reduced
power or the engine to stop. Switch the
ignition off and attempt to restart the
engine. Have your vehicle checked as soon
as possible.
Note: This warning lamp could indicate an
engine or transmission system malfunction. Malfunction Indicator Lamp
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
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