change time FORD FIVE HUNDRED 2007 D258 / 1.G User Guide

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To initiate a claim with the BBB AUTO LINE, you will be asked for your
name and address, general information about your new vehicle,
information about your warranty concerns and any steps you have
already taken to try to resolve them. You will then be mailed a Customer
Claim Form that you will need to complete, provide proof of vehicle
ownership, sign and return the Customer Claim Form to the BBB. Upon
receipt, the BBB will review the claim for eligibility under the Program
Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1–800–955–5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
2007 Five Hundred(500)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
228

If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, write or call:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1–800–392–3673.
2007 Five Hundred(500)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
230

•Use the same filling rate setting (low — medium — high) each time
the tank is filled.
•Allow no more than two automatic click-offs when filling.
•Always use fuel with the recommended octane rating.
•Use a known quality gasoline, preferably a national brand.
•Use the same side of the same pump and have the vehicle facing the
same direction each time you fill up.
•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).
2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
2007 Five Hundred(500)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
262

If your transaxle does not engage normally, do not attempt to
drive. The vehicle should be towed to your authorized dealer for
evaluation.
Checking 6–speed automatic transmission fluid (if equipped)
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transaxle does not consume
fluid. However, the fluid level should be checked if the transaxle is not
working properly, i.e., if the transaxle slips or shifts slowly or if you
notice some sign of fluid leakage.
Checking automatic transmission fluid at operating temperature
(158°F-176°F [70°C-80°C])
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is warmed up
(approximately 20 miles [30 km]). If your vehicle has been
operated for an extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the vehicle should be
turned off for about 30 minutes to allow fluid to cool before
checking.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal,
start the engine and move the gearshift lever through all of the gear
ranges. Allow sufficient time for each gear to engage.
4. Latch the gearshift lever in P (Park) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry, lint-free rag. If
necessary, refer toIdentifying components in the engine compartment
in this chapter for the location of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube.
7. Remove the dipstick and inspect
the fluid level. The fluid should read
within the hot range on the dipstick
if at normal operating temperature
(158°F-176°F [70°C-80°C]).
2007 Five Hundred(500)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
269

washing ....................................233
waxing .....................................234
wheels ......................................234
wiper blades ............................236
Climate control (see Air
conditioning or Heating) ......48, 50
Clock ............................................66
Clock adjust
6-CD in dash .............................22
AM/FM/CD .................................17
Compass, electronic
set zone adjustment .................83
Console ........................................67
overhead ....................................66
Controls
power seat ...............................112
steering column ........................75
Coolant
checking and adding ..............250
refill capacities ................255, 272
specifications ..........................272
Cruise control
(see Speed control) ....................72
Cupholder(s) .............................117
Customer Assistance ................202
Ford Extended
Service Plan ............................229
Getting assistance outside
the U.S. and Canada ..............230
Getting roadside assistance ...202
Getting the service
you need .................................225
Ordering additional
owner’s literature ...................231
Utilizing the
Mediation/Arbitration
Program ...................................229D
Daytime running lamps
(see Lamps) ................................56
Dipstick
automatic transmission
fluid ..................................268–269
engine oil .................................244
Driving under special
conditions ..........................196, 199
sand .........................................197
snow and ice ...........................200
through water .................198, 201
DVD system .................................30
E
Electronic message center .........81
Emergencies, roadside
jump-starting ..........................217
Emission control system ..........264
Engine ........................................274
cleaning ...................................235
coolant .....................................250
idle speed control ...................248
lubrication specifications .......272
refill capacities ........................272
service points ..........................242
starting after a collision .........204
Engine block heater .................185
Engine oil ..................................244
change oil soon warning,
message center .......................244
checking and adding ..............244
dipstick ....................................244
filter, specifications ........247, 271
recommendations ...................247
refill capacities ........................272
specifications ..........................272
Exhaust fumes ..........................185
2007 Five Hundred(500)
Owners Guide (post-2002-fmt)
USA(fus)
Index
280

locking and
unlocking doors ......................104
programming entry code .......103
Keys ...........................................106
positions of the ignition .........182
L
Lamps
autolamp system .......................54
bulb replacement
specifications chart ..................58
daytime running light ...............56
fog lamps ...................................55
headlamps .................................54
headlamps, flash to pass ..........55
instrument panel, dimming .....56
interior lamps .....................58–59
replacing bulbs .............59–60, 63
Lane change indicator
(see Turn signal) ........................58
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........186
Load limits .................................174
Locks
autolock .....................................91
childproof ..................................94
doors ..........................................91
Lubricant specifications ...........272
Lug nuts ....................................217
Lumbar support, seats .............111
M
Message center ...........................81
english/metric button ...............86
system check button ................86
warning messages .....................86
Mirrors .........................................70automatic dimming
rearview mirror .........................70
fold away ...................................71
heated ........................................71
side view mirrors (power) .......70
Moon roof ....................................76
Motorcraft parts ........239, 256, 271
N
Navigation system .......................45
O
Octane rating ............................260
Oil (see Engine oil) ..................244
P
Parking brake ............................187
Parts (see Motorcraft parts) ....271
Passenger Occupant
Classification Sensor .................119
Power adjustable foot pedals .....71
Power distribution box
(see Fuses) ...............................207
Power door locks ........................91
Power mirrors .............................70
Power point .................................67
Power steering ..........................189
fluid, checking and adding ....267
fluid, refill capacity ................272
fluid, specifications .................272
Power Windows ...........................68
R
Radio ......................................16, 21
2007 Five Hundred(500)
Owners Guide (post-2002-fmt)
USA(fus)
Index
282