roof FORD FLEX 2009 1.G User Guide
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Page 284 of 374

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
34 5A Yaw rate sensor, ABS R/S,
Refrigerator relay coil
35 10A Steering rotation sensor, Rear
park assist, Heated seat modules,
AWD, DC/AC inverter
36 5A PATS module
37 10A Not used (spare)
38 20A Not used (spare)
39 20A Radio
40 20A Second row heated seats
41 15A Switch illumination, EC mirror,
Moon roof, Front lock switches,
Radio
42 10A Not used (spare)
43 10A Aux relay, Heated back light relay,
rear wiper
44 10A Not used (spare)
45 5A Relay coils: PDB, Front and rear
wipers, Front blower motor
46 7.5A Occupant Classification Sensor
(OCS), Passenger Airbag
Deactivation Indicator (PADI)
47 30A Circuit
BreakerPower windows
48 Full ISO relay Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
284
Page 317 of 374

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
317
Page 323 of 374

WAXING
•Wash the vehicle first.
•Do not use waxes that contain abrasives; use Motorcraft Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your authorized dealer.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
323
Page 372 of 374

Inspection/maintenance (I/M)
testing ........................................356
Instrument panel
cleaning ...................................326
cluster ........................................10
lighting up panel and
interior .......................................78
J
Jump-starting your vehicle ......307
K
Keyless entry system ...............140
autolock ...................................127
keypad .....................................140
locking and unlocking doors ..141
programming entry code .......140
Keys ...................................125, 143
positions of the ignition .........250
L
Lamps
autolamp system .......................76
bulb replacement
specifications chart ..................82
daytime running light ...............78
fog lamps ...................................77
headlamps .................................76
headlamps, flash to pass ..........77
instrument panel, dimming .....78
interior lamps .....................81, 83
replacing bulbs .........................83
LATCH anchors .........................205
Liftgate ..............................119, 134
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........256
Load limits .................................239Locks
autolock ...................................127
childproof ................................131
doors ........................................127
Lubricant specifications ...........362
Lug nuts ....................................306
Luggage rack .............................124
Lumbar support, seats .....152, 155
M
Message center .................110–111
english/metric button .............114
system check button ..............113
warning messages ...................116
Mirrors ...................................98–99
automatic dimming rearview
mirror ........................................99
heated ................................70, 100
programmable memory ..........135
side view mirrors (power) .......99
Moon roof ..................................106
Motorcraft parts ........328, 344, 361
N
Navigation system .......................63
O
Octane rating ............................348
Oil (see Engine oil) ..................333
Overdrive ...................................264
P
Parking brake ............................256
Parts (see Motorcraft parts) ....361
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Index
372
Page 373 of 374

Passenger Occupant
Classification Sensor .................169
Power adjustable foot pedals ...100
Power distribution box
(see Fuses) ...............................284
Power door locks ......................127
Power liftgate ............................119
Power mirrors .............................99
Power point .................................93
Power steering ..........................262
fluid, checking and adding ....357
fluid, refill capacity ................362
fluid, specifications .................362
Power Windows ...........................96
R
Radio ............................................16
6-CD in dash .............................16
Rear seat entertainment
system ..........................................34
Recommendations for
attaching safety restraints for
children ......................................199
Refrigerator .................................92
Relays ........................................280
Remote entry system .......132–133
illuminated entry ............137, 139
locking/unlocking
doors ................................133–134
opening the trunk ...................134
panic alarm .............................135
replacement/additional
transmitters .............................137
replacing the batteries ...........136
Reverse camera .........................269
Reverse sensing system ...........266Roadside assistance ..................278
Roof rack ...................................124
S
Safety belts (see Safety
restraints) ..................168, 171–175
Safety Canopy ...................190, 192
Safety defects, reporting ..320–321
Safety restraints ........168, 171–175
Belt-Minder...........................177
extension assembly ................176
for adults .........................172–175
for children .............................196
Occupant Classification
Sensor ......................................169
warning light and chime ........176
Safety restraints - LATCH
anchors ......................................205
Safety seats for children ..........201
Safety Compliance
Certification Label ....................365
Satellite Radio (if equipped) .....16
Satellite Radio Information ........31
Seats ..........................................148
child safety seats ....................201
climate control ..........................70
easy access/easyout feature ..156
front seats ...............................151
heated ........................67, 155, 164
memory seat ...................135, 156
second row seats ............159, 162
third row seats ........162, 165–166
SecuriLock passive anti-theft
system ........................................142
Servicing your vehicle ..............329
Setting the clock .........................17
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Index
373