tow FORD FLEX 2010 1.G Service Manual

Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift into the lowest gear
position. Do not apply the brakes continuously, as they may overheat
and become less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a
truck).
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
In case of roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle.
Front Wheel Drive (FWD) vehicles:
Tow your Front Wheel Drive vehicle with all four wheels on the ground
or with the front wheels off the ground by using a tow dolly. If you are
using a tow dolly follow the instructions specified by the equipment
provider.
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All Wheel Drive (AWD) vehicles:
Tow your All Wheel Drive vehicle with all four wheels on the ground or
with all four wheels off the ground using a vehicle transport trailer.Do
not tow your All Wheel Drive vehicle with the front wheels off
the ground (by using a tow dolly) and the rear wheels on the
ground.This will cause damage to your AWD system. If you are using a
vehicle transport trailer, follow the instruction specified by the
equipment provider.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition in the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h)
•Start the engine and allow it to run for five minutes at the beginning
of each day and at each fuel stop.
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How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toBrake system warning
lightin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. Noise from the ABS pump motor and
brake pedal pulsation may be observed during ABS braking and the
brake pedal may suddenly travel a little farther as soon as ABS braking is
done and normal brake operation resumes. These are normal
characteristics of the ABS and should be no reason for concern.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
steering control during hard braking and on slippery surfaces. However,
the ABS does not decrease stopping distance.
P!
BRAKE
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During Electronic Stability Control events the “sliding car” iconin the
instrument cluster will flash.
Certain adverse driving maneuvers may activate the Electronic Stability
Control system, which include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Roll Stability Control™ (RSC)
Roll Stability Control (RSC) may help to maintain roll stability of the
vehicle during adverse maneuvers. RSCoperates by detecting the
vehicle’s roll motion and the rate at which it changes and by applying the
brakes to one or more wheels individually.
During an event that activates the Roll Stability Control™ (RSC)the
“sliding car” icon
in the instrument cluster will flash.
Certain adverse driving maneuvers may activate the Roll Stability Control
system, which include:
•Emergency lane-change
•Taking a turn too fast
•Quick maneuvering to avoid an accident, pedestrian or obstacle
Switching off Traction Control
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off the Traction Control feature of the AdvanceTrac
with RSCsystem may be beneficial because the wheels are allowed to
spin. This will restore full engine power and will enhance momentum
through the obstacle.
To switch off the Traction Control
press the AdvanceTracwith RSC
“Off” button. Full features of the
Traction Control can be restored by
pressing the AdvanceTracwith RSC“Off” button again or by turning
off and restarting the engine.
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or the speed of the vehicle and trailer is too high. Pull the vehicle-trailer
over to a safe location to check the trailer weight distribution and tongue
load and reduce speed to a safe level while towing. If trailer sway is
experienced, SLOW DOWN. Always use caution when towing a trailer
and follow the tongue weight recommendations. Refer toTrailer towing
in theTires, Wheels and Loadingchapter for more information on
towing a trailer with your vehicle.
During trailer sway control events the
icon in the instrument cluster
will flash momentarily. The cluster message center will also display
TRAILER SWAY REDUCE SPEED. In some cases when trailer sway is
detected, the vehicle speed is too high and may be at or above a speed
at which trailer sway will grow continuously. This may cause the system
to activate multiple times, causing a gradual reduction in speed.
Disabling trailer sway control
Trailer sway control can be disabled during any key cycle. To disable
trailer sway control, refer to theMessage centerin theInstrument
Clusterchapter. Note that regardless of chosen enable state, trailer sway
control will be re-enabled each new key cycle.
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
STEERING
3.5L EcoBoost engine:Your vehicle is equipped with an Electric Power
Steering (EPS) system. There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it takes
for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
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Use the side mirrors and rearview mirror to get better coverage on both
sides and rear of the vehicle. When shifting out of reverse and into any
other gear, the image will remain on for a few seconds before it shuts off
to assist in parking or trailer hookup.
After shifting out of R (Reverse) and into any gear other than P (Park),
the image will remain until the vehicle speed reaches 5 mph (8 km/h),
only if the rear camera delay feature is on, or until any navigation radio
button is pressed.
Note:The default setting for the rear camera delay is off. Press the
“Settings” button found on the navigation screen to set the rear camera
delay feature to on or off.
When towing, the camera system will only see what is being towed
behind the vehicle; this might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
The camera lens for the camera is located on the liftgate. Keep the lens
clean so the video image remains clear and undistorted. Clean the lens
with a soft, lint-free cloth and non-abrasive cleaner.
Note:If the camera system image is not clear or seems distorted, it may
be covered with water droplets, snow, mud or any other substance. If
this occurs, clean the camera lens before using the camera system.
WARNING:The camera system is a reverse aid supplement
device that still requires the driver to use it in conjunction with
the rearview mirror and the side mirrors for maximum coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
WARNING:Do not use the camera system with the liftgate
open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your rear video system checked for proper
coverage and operation.
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Night time and dark area use
At night time or in dark areas, the camera system relies on the reverse
lamp lighting to produce an image. Therefore it is necessary that both
reverse lamps are operating in order to get a clear image in the dark. If
either of the lamps are not operating, stop using the camera system, at
least in the dark, until the lamp(s) are replaced and functioning.
Servicing
•If the image comes on while the vehicle is not in R (Reverse), have
the system inspected by your authorized dealer.
•If the image is not clear, then check if there is anything covering the
lens such as dirt, mud, ice, snow, etc. If the image is still not clear
after cleaning, have your system inspected by your authorized dealer.
ACTIVE PARK ASSIST (APA) (IF EQUIPPED)
Active Park Assist (APA) will detect an available parallel parking space
and automatically steer the vehicle into the space (hands free) while you
control the accelerator, gearshift and brakes. The system will visually
and/or audibly instruct the driver to park the vehicle.
WARNING:This system is designed to be a supplementary park
aid. It may not work in all conditions and is not intended to
replace the driver’s attention and judgment. The driver is responsible
for avoiding hazards and maintaining a safe distance and speed, even
when the APA is in use.
Conditions in which the system may not work:
•Something passes between the front bumper and the space such as a
pedestrian or cyclist
•The edge of the vehicle is high from the ground such as a bus, tow
truck or flat bed truck
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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Passenger compartment fuse panel
The fuse panel is located under the instrument panel to the left of the
steering wheel.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Trailer tow stop/turn lamps
3 15A Not used (spare)
4 30A DC/AC inverter
5 10A Keypad illumination, 3rd row
passenger seats, Brake
transmission shift interlock
6 20A Turn signals
7 10A Low beam headlamps (left)
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