change time FORD FLEX 2011 1.G User Guide

If the TCS is activated excessively in a short period of time, the braking
portion of the system may become temporarily disabled to allow the
brakes to cool down. In this situation, TCS will use only engine power
reduction or transfer to help control the wheels from over-spinning.
When the brakes have cooled down, the system will regain all features.
Anti-lock braking, RSC, and ESC will continue to function during the
cool-down period.
The engine traction control and brake traction control system may be
deactivated in certain situations. See theSwitching off traction control
section following.
Electronic Stability Control (ESC)
Electronic stability control (ESC) may enhance your vehicle’s directional
stability during adverse maneuvers, for example when cornering severely
or avoiding objects in the roadway. ESC operates by applying brakes to
one or more of the wheels individually and, if necessary, reducing engine
power if the system detects that the vehicle is about to skid or slide
laterally.
During ESC events, the stability control light in the instrument cluster
will flash.
Certain adverse driving maneuvers may activate the ESC system, which
include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Roll Stability Control™ (RSC)
Roll Stability Control™ (RSC) may help to maintain roll stability of the
vehicle during adverse maneuvers. RSCoperates by detecting the
vehicle’s roll motion and the rate at which it changes and by applying the
brakes to one or more wheels individually.
During an event that activates the RSCsystem, the stability control
light in the instrument cluster will flash.
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•One of the parked vehicles has a high altitude attachment (i.e. salt
sprayer, snow plow, moving truck high bed, etc.) High altitude
attachments may not be detected by the system.
•The parking space length or parked objects position have changed
after the vehicle has passed the parking space.
•The temperature around your vehicle changes quickly, such as driving
from a heated garage into the cold, or after leaving a car wash. As a
result, the outside air temperature displayed in the vehicle may not be
close enough to the actual temperature. APA relies on correctly
sensing the temperature outside for precisely positioning the vehicle.
ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time all-wheel drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also has the
ability to anticipate wheel slip and transfer torque to the rear wheels
before slip occurs. The AWD system is active all the time and requires no
input from the operator.
All components of the AWD system are sealed for life and require no
maintenance.
Note:When an AWD system fault is present, the warningCHECK AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front-wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. If the spare tire is
installed, the AWD system may disable automatically and enter
front-wheel drive only mode to protect driveline components. This
condition may be indicated by anAWD OFFmessage in the message
center (seeMessage centersection in theInstrument Clusterchapter
for more information). If there is anAWD OFFmessage in the message
center from using the spare tire, this indicator should turn off after
reinstalling the repaired or replaced normal road tire and driving a short
distance. It is recommended to reinstall the repaired or replaced road
tire as soon as possible. Major dissimilar tire sizes between the front and
rear axles could cause the AWD system to stop functioning and default
to front-wheel drive or damage the AWD system.
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procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
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2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
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Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult yourWarranty Guidefor complete emission warranty
information.
On-board diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the
on-board diagnostics system (OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle. When the service
engine soon
indicator illuminates, the OBD-II system has detected
a malfunction. Temporary malfunctions may cause the service engine
soon
indicator to illuminate. Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. SeeEasy Fuel™
“no cap” fuel systemin this chapter.
4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon
indicator should stay off the next time the engine is started. A driving
cycle consists of a cold engine startup followed by mixed city/highway
driving. No additional vehicle service is required.
If the service engine soon
indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the service engine soon
indicator on can
result in increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.
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TRANSMISSION FLUID
Checking automatic transmission fluid
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, i.e., if the transmission slips or
shifts slowly or if you notice some sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is warmed up
(approximately 20 miles [30 km]). If your vehicle has been
operated for an extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the vehicle should be
turned off until normal operating temperatures are reached to
allow the fluid to cool before checking. Depending on vehicle use,
cooling times could take up to 30 minutes or longer.
WARNING:The dipstick cap and surrounding components may
be hot; gloves are recommended.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal,
start the engine and move the gearshift lever through all of the gear
ranges. Allow a minimum of 10 seconds for each gear to engage.
4. Latch the gearshift lever in P (Park) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If
necessary, refer toIdentifying components in the engine compartment
in this chapter for the location of the dipstick. (For vehicles with the
EcoBoost™ engine, move the air filter assembly aside to access the
transmission dipstick).
WARNING:Use gloves when moving the air filter assembly;
components will be hot.
For vehicles equipped with the EcoBoost™ engine, do the
following:
A. Shut the engine off.
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company. Depending on the plan you purchase,
Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
You may purchase Ford ESP from any participating Ford Motor Company
dealership. There are several Ford ESP plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive peace-of-mind protection
throughout Canada and the United States, provided by a network of Ford
Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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Perform the services noted in the following table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Every 20,000 miles
(32,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)Replace climate-controlled seat filter (if
equipped)
Replace engine air filter
Every 100,000 miles
(160,000 km)Change engine coolant
1
Replace spark plugs
Inspect accessory drive belt(s)2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(filter not required on 6F35, 6F50, DPS6 and
AWF-21 transmissions); consult dealer for
requirements
Change manual transmission fluid
Change rear axle fluid on all rear-wheel drive
(RWD) vehicles
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace timing belt (Fiesta).Failure to replace
timing belt can cause internal engine
damage.
1Initial replacement at 100,000 miles (160,000 km) or 72 months; every
50,000 miles (80,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
Scheduled Maintenance Guide
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SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart.
Inspect frequently, service as
required.– See axle maintenance items under
Exceptions.
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (not required on
6R80 transmission).
Every 60,000 miles (96,000 km)– Change manual transmission fluid.
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
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Extensive idling and/or low-speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol car or livery
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart (except Fiesta).
Inspect frequently, service as
required– Replace cabin air filter (if equipped).
– Replace engine air filter.
Every 300 hours of engine
operation*– Change engine oil and replace oil filter (Fiesta).
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (not required on
Fiesta or vehicles equipped with a 6R80 transmission).
Every 60,000 miles (96,000 km)– Replace spark plugs.
* Engine hour meter installation is recommended for these operating
conditions.
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
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