towing FORD FLEX 2012 1.G Owner's Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2012, Model line: FLEX, Model: FORD FLEX 2012 1.GPages: 405, PDF Size: 2.75 MB
Page 297 of 405

When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate hazard
flashers.
2. Place gearshift lever in P (Park)
and turn engine off.
Removing the spare tire and jack
If the 3rd row seat is stowed in the floor, you will need to unstow it to
access the spare tire and jack. Refer toUnstowing the third row seatin
theSeating and Safety Restraintschapter for this procedure.
Roadside Emergencies
297
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 300 of 405

7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Install the wheel cover (if
equipped).
Stowing the tire and jack
1. Fully collapse the jack, fold the
lug wrench socket into the handle
and place the jack and wrench into
the felt bag as shown. Place the
extension bolt or L-shaped bolt into
the external pocket of the felt bag.
Take care to position the jack as
shown to ensure that the locating
holes in the jack base can be placed
on the locating tabs of the jack
mounting bracket in the spare tire
tub.
2. Securely close the wrench compartment and the jack bag using the
Velcrostrips.
3. Place the jack kit on the angled bracket in the spare tire tub, using
the locating tabs to position the jack correctly.1
4 3
2 5
Roadside Emergencies
300
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 301 of 405

4. Insert the straight end of the jack
retention bracket through the eyelet
of the angled bracket and swing the
retention bracket over the jack. With
the jack in place, place the looped
end of the retention bracket over
the threaded stud in the trunk floor
and secure it with the plastic wing
nut.
If you are stowing the flat tire,
remove the L-shaped bolt from the
external pocket of the felt bag. With
the 3rd row seat in the raised
position, stand the flat tire in the
rear of the vehicle with the tire’s
valve stem facing the rear of the
vehicle. Fasten the flat tire to the
vehicle by inserting the L-shaped
bolt through one of the lug bolt
holes in the wheel and turning
clockwise into the threaded hole in the vehicle until the tire is secured.
If you are stowing the temporary spare tire,place the tire over the
jack and secure it with the large wing nut.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque within 100 miles (160 km)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Lug nut socket
size/Bolt sizeWheel lug nut torque*
ft-lb N•m
1 2x 20 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
Roadside Emergencies
301
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 306 of 405

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transmission.
On AWD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, AWD system or vehicle.
Roadside Emergencies
306
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 307 of 405

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
Roadside Emergencies
307
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 341 of 405

certain high temperature/high load conditions take place in order to
manage the engine’s fluid temperatures. The amount of speed reduction
will depend on the vehicle loading, towing, grade, ambient temperature,
and other factors. If this occurs, there is no need to pull off the road.
The vehicle can continue to be driven while this message is active.
WARNING:To reduce the risk of collision and injury, be
prepared that the vehicle speed may reduce and the vehicle may
not be able to accelerate with full power until the fluid temperatures
reduce.
The air conditioning may also cycle on and off during severe operating
conditions to protect overheating of the engine. When the engine coolant
temperature decreases to a more normal operating temperature, the air
conditioning will turn on once again.
If you notice any of the following:
•the engine coolant temperature gauge moves fully into the red (hot)
area
•the coolant temperature warning light illuminates
•the service engine soon indicator illuminates
1. Pull off the road as soon as safely possible and place the vehicle in P
(Park).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
Maintenance and Specifications
341
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 352 of 405
![FORD FLEX 2012 1.G Owners Manual Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for eve FORD FLEX 2012 1.G Owners Manual Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for eve](/img/11/5110/w960_5110-351.png)
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski racks) may reduce
fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Maintenance and Specifications
352
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 377 of 405

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
377
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 380 of 405

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
380
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 387 of 405

NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil Life Monitor™
Your vehicle is equipped with an Intelligent Oil Life Monitor™ that
determines when the engine oil should be changed based on how your
vehicles is used. By using several important factors in its calculations,
the monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the message center. The
following table is intended to provide examples of vehicle use and its
impact on engine oil change intervals; it is provided as a guideline only.
Actual engine oil change intervals will depend on several factors and will
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Miles (km) Vehicle use and examples
7500-10000
(12000-16000)Normal
– Normal commuting with highway driving
– No, or moderate, load/towing
– Flat to moderately hilly roads
– No extended idling
5000-7499
(8000-11999)Severe
– Moderate to heavy load/towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999
(4000-7999)Extreme
– Maximum load/towing
– Extreme hot or cold operation
Scheduled Maintenance
387
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)