engine FORD FLEX 2012 1.G Service Manual

WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next key cycle the message
SERVICE POWER STEERING NOW will be displayed and steering
assist will be removed until the steering system is serviced. Have your
vehicle taken to the nearest dealer as soon as possible.
3.5L Duratec V6 engine:Your vehicle is equipped with a hydraulic
steering system.
To help prevent damage to the power steering system, never hold the
steering wheel at its furthest turning points (until it stops) for more than
a few seconds when the engine is running. If the power steering system
breaks down (or if the engine is turned off), you can steer the vehicle
manually, but it takes more effort.
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If excessive, check for low
power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
If the steering wanders or pulls equipped with either EPS or hydraulic
steering system, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Driving
261
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

See your authorized dealer as soon as possible if this procedure
is used.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:When doing this procedure, you will be taking the
vehicle out of park which means the vehicle can roll freely. To
avoid unwanted vehicle movement, always fully set the parking brake
prior to doing this procedure. Use wheel chocks if appropriate.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
AUTOMATIC TRANSMISSION OPERATION
Automatic transmission adaptive learning
Your transmission is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation. Additionally, whenever the battery is
disconnected or a new battery installed, the strategy must be relearned.
Understanding the gearshift positions of the 6–speed automatic
transmission with transmission control switch (if equipped)
Your vehicle has been designed to improve fuel economy by reducing
fuel usage while coasting or decelerating. When you take your foot off
the accelerator pedal and the vehicle begins to slow down, the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
Driving
263
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

D (Drive) with Grade Assist
Pressing the transmission control switch on the side of the gearshift
lever activates Grade Assist and cancels Overdrive.
Grade Assist:
•Provides additional grade
(engine) braking and extends
lower gear operation on uphill
climbs for hilly terrain or
mountainous areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
•Allows the transmission to select
gears that will provide the desired
engine braking based on the
vehicle inputs mentioned above. This will increase engine RPM during
engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), press the
transmission control switch again.
•The grade assist lamp in the instrument cluster will not be illuminated.
•The transmission will operate in gears one through six.
L (Low)
•Provides maximum engine braking.
•Will downshift to the lowest available gear for the current vehicle
speed; allows for first gear when vehicle reaches slower speeds.
•Is not intended for use under extended or normal driving conditions
and results in lower fuel economy.
Driving
265
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Understanding the gearshift positions of the 6–speed with
SelectShift Automatic™ transmission (SST) (if equipped)
Your vehicle has been designed to improve fuel economy by reducing
fuel usage while coasting or decelerating. When you take your foot off
the accelerator pedal and the vehicle begins to slow down, the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive)
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
Driving
266
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

M (Manual) SelectShift Automatic™ Transmission (SST) with
Grade Assist
Initially, moving the lever to M (Manual) activates grade assist and
cancels overdrive.
Grade assist:
•Provides additional grade
(engine) braking for downhill
driving and extends lower gear
operation on uphill climbs for
hilly terrain or mountainous
areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
This will increase engine RPM
during engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), do one of the
following:
•Move the shift lever back from M (Manual) to D (Drive).
•Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel. This is called SelectShift Automatic™ Transmission (SST)
mode.
-The grade assist lamp in the instrument cluster will not be illuminated.
-The transmission will operate in gears one through six.
Driving
267
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Recommended shift speeds
Upshift according to the following chart:
Upshifts when accelerating
(recommended for best fuel economy)
Shift from:
1 - 2 15 mph (24 km/h)
2 - 3 25 mph (40 km/h)
3 - 4 40 mph (64 km/h)
4 - 5 45 mph (72 km/h)
5 - 6 50 mph (80 km/h)
The message center display in the instrument cluster will show the
current selected gear you are in.
In order to prevent the engine from running at too low an RPM, which
may cause it to stall, the SST will automatically make some downshifts
even if it has determined that you have not downshifted in time. It will
still allow you to downshift at any time as long as the SST determines
that the engine will not be damaged from over-revving.
Engine damage may occur if excessive engine revving is held
without shifting.
REVERSE SENSING SYSTEM
The reverse sensing system (RSS) sounds a tone to warn the driver of
obstacles near the rear bumper when the R (Reverse) is selected and the
vehicle is moving at speeds less than 3 mph (5 km/h). The system is not
effective at speeds above 3 mph (5 km/h) and may not detect certain
angular or moving objects.
WARNING:To help avoid personal injury, please read and
understand the limitations of the reverse sensing system as
contained in this section. Reverse sensing is only an aid for some
(generally large and fixed) objects when moving in reverse on a flat
surface at “parking speeds”. Inclement weather may also affect the
function of the RSS; this may include reduced performance or a false
activation.
WARNING:To help avoid personal injury, always use caution
when in R (Reverse) and when using the RSS.
Driving
269
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
location and allow it to idle. TheAWD OFFmessage will turn off when
the system cools and normal AWD function returns.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Driving on slippery surfaces with AWD vehicles
AWD vehicles are specially equipped for driving on sand, snow, mud and
rough roads and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the highway.
When driving at slow speeds off-highway under high outside
temperatures, use a low gear when possible. Lower gear operation will
maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
Basic operating principles
•Drive slower in strong crosswinds which can affect the normal steering
characteristics of your vehicle.
•Be extremely careful when driving on pavement made slippery by
loose sand, water, gravel, snow or ice.
If your vehicle goes off the edge of the pavement
•If your vehicle goes off the edge of the pavement, slow down, but
avoid severe brake application, ease the vehicle back onto the
pavement only after reducing your speed. Do not turn the steering
wheel too sharply while returning to the road surface.
•It may be safer to stay on the apron or shoulder of the road and slow
down gradually before returning to the pavement. You may lose
control if you do not slow down or if you turn the steering wheel too
sharply or abruptly.
Driving
279
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

•It often may be less risky to strike small objects, such as highway
reflectors, with minor damage to your vehicle rather than attempt a
sudden return to the pavement which could cause the vehicle to slide
sideways out of control or rollover. Remember, your safety and the
safety of others should be your primary concern.
If your vehicle gets stuck
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Your vehicle is equipped with traction control. It may be beneficial to
disengage the traction control system while attempting to rock the vehicle.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle (i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency). Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
Driving
280
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AWD systems (if equipped)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicle cannot.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
When driving at slow speeds in deep sand under high outside
temperatures, use a low gear when possible. Lower gear operation will
maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
be required from another vehicle. Remember, you may be able to back
out the way you came if you proceed with caution.
Mud and water
If you must drive through high water, drive slowly. Traction or brake
capability may be limited.
When driving through water, determine the depth; avoid water higher
than the bottom of the wheel rims (if possible) and proceed slowly. If the
ignition system gets wet, the vehicle may stall.
Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even AWD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
Driving
281
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

If the engine, transmission, AWD system components or axles are
submerged in water, their fluids should be checked and changed, if
necessary.
Driving through deep water may damage the engine or
transmission.
If the front or rear axle is submerged in water, the axle lubricant and
PTU (Power Transfer Unit) lubricant should be checked and changed if
necessary.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills.A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill, start in a lower gear rather than
downshifting to a lower gear from a higher gear once the ascent has
started. This reduces strain on the engine and the possibility of stalling.
If you do stall out, Do not try to turn around because you might roll
over. It is better to back down to a safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
Driving
282
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)