warning FORD FLEX 2012 1.G Service Manual

Resetting the power liftgate:
The power liftgate may not operate properly and may need to be reset if
any of these conditions occur:
•A low voltage or dead battery
•Disconnected battery
•The liftgate is manually closed and left ajar (unlatched)
To reset the power liftgate:
1. Disconnect the battery for 20 seconds then, reconnect the battery.
2. Manually close and fully latch the liftgate.
3. Power open the liftgate by using the integrated keyhead transmitter,
or the instrument panel control button.
Note:If the power liftgate system is turned off in the message center,
the system cannot be activated with the outside release handle or rear
cargo area control button. The system will need to be turned on to
resume operation with the outside release handle or rear cargo area
control button. The power liftgate is still operational through the use of
the remote entry transmitter and instrument panel button when the
power liftgate is turned off in the message center.
CARGO AREA FEATURES
Cargo net (if equipped)
The cargo net secures lightweight
objects in the cargo area. Attach the
net to the anchors provided. Do not
put more than 50 lb (22 kg) in the
net.
WARNING:The cargo net
is not designed to restrain
objects during a collision or heavy
braking.
Driver Controls
117
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

ROOF RACK SYSTEM (IF EQUIPPED)
Loads should never be placed directly on the roof panel. For proper
function of the roof rack system, loads must be placed directly on
crossbars affixed to the roof rack side rails. Your vehicle may be
equipped with factory-installed crossbars. Ford Genuine Accessory
crossbars, designed specifically for your vehicle, are also recommended
for use with your roof rack system.
The vehicle’s roof panel isNOTdesigned to directly carry a load.The
maximum recommended load is 100 lb (45 kg), evenly distributed
on the crossbars.Ensure that the load is securely fastened.
WARNING:When loading the roof rail crossbars, it is
recommended to evenly distribute the load, as well as maintain a
low center of gravity. Loaded vehicles, with higher centers of gravity,
may handle differently than unloaded vehicles. Extra precautions, such
as slower speeds and increased stopping distance, should be taken
when driving a heavily loaded vehicle.
When the rail system is loaded, check the tightness of the load before
driving and at each fuel stop.
Driver Controls
118
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

MYKEY
The MyKeyfeature allows you to program a restricted driving mode to
promote good driving habits. All but one of the keys programmed to the
vehicle can be activated as a MyKey. The key will remain restricted
until MyKeyis cleared. Any remaining keys are referred to as an
“administrator key” or admin key. The admin key can be used to create a
MyKey, program optional MyKeysettings, and clear the MyKey
feature. When the MyKeyfeature is enabled the user can use system
check in the message center to see how many MyKeysand admin keys
are programmed to the vehicle, and how many total miles have been
driven with the MyKeyactive.
MyKeyrestricted features
Standard settings – These settings cannot be changed
•The audio system will be muted whenever Belt-Minderis activated
until the safety belts are buckled. Refer to theSeating and Safety
Restraintschapter for a detailed description of Belt-Minder
operation.
•Low fuel warnings are displayed in the message center followed by a
chime when the distance to empty value reaches 75 miles (120 km).
•The reverse sensing system cannot be turned off.
Optional settings – These settings can be changed
•Vehicle speed is limited to 80 mph (130 km/h). Visual warnings are
displayed followed by a chime when the vehicle speed has reached
80 mph (130 km/h).
•Visual warnings are displayed followed by a chime when a preselected
vehicle speed of 45, 55 or 65 mph (75, 90, or 105 km/h) is exceeded.
•The maximum volume of the audio system is limited to 45%. MYKEY
VOLUME LIMITED will be displayed in the radio or (if equipped)
navigation screen when attempting to exceed the limited volume.
•The AdvanceTracsystem cannot be turned off. When this optional
setting is on, the MyKeyuser will not be able to deactivate the
system.Note:It may be beneficial to deactivate the AdvanceTrac
system if the vehicle is stuck in snow, mud, or sand.
Create a MyKey
To program MyKeyon one of the keys programmed to the vehicle,
insert the key that you want to make a MyKeyinto the ignition. Turn
the ignition on. Use the message center buttons to do the following:
1. Press SETUP until PRESS RESET TO CREATE MYKEY is displayed.
Locks and Security
120
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed.
3. Press and release the RESET button. HOLD RESET TO CONFIRM
CLEAR is displayed.
4. Press and hold the RESET button for two seconds until ALL MYKEYS
CLEARED is displayed.
Check MyKeysystem status
The vehicle system check will provide the status of the following MyKey
parameters:
•MYKEY MILES — This odometer only tracks mileage when a MyKey
is used. If mileage does not accumulate as expected, then the MyKey
is not being used by the intended user. The only way to reset this
odometer to zero is by clearing MyKey. If this odometer is lower than
the last time you checked, then the MyKeysystem has been recently
cleared.
•# MYKEY(S) PROGRAMMED — Indicates how many MyKeysare
programmed to the vehicle. Can be used to detect deletion of a
MyKey.
•# ADMIN KEYS PROGRAMMED — Indicates how many admin keys
are programmed to the vehicle. Can be used to detect if an additional
spare key has been programmed to the vehicle.
Refer toMessage centerin theInstrument Clusterchapter for MyKey
system warnings displays.
Using MyKeywith remote start systems
MyKeyis not compatible with non-Ford approved aftermarket remote
start systems. If you choose to install a remote start system please see
your authorized dealer for a Ford approved remote start system.
When using a Ford-approved remote start system, the default settings
will recognize the remote start system as an additional admin key with
its associated privileges. You should program the remote start system as
a MyKeyin addition to the key that you have already programmed as a
MyKey. To program the remote start system as MyKey,dothe
following:
1. Enter the vehicle and close all doors.
2. Remote start the vehicle using a remote start fob.
3. Follow Steps 1-4 in theCreate a MyKeysection.
Locks and Security
122
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Opening the power liftgate (if equipped)
Presstwice within three seconds to fully unlatch and open the
liftgate.
WARNING:Make sure all persons are clear of the liftgate area
before using power liftgate control.
In order to fully lower and latch the liftgate, press the control twice.
If the liftgate stops mid-travel, it may have detected an obstacle. Check
to ensure the liftgate swing zone is free from obstruction and reset the
power assist by manually closing the liftgate. Normal operation can then
be resumed.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the
vehicle.
Memory feature (seat, mirrors and adjustable pedals)
The integrated keyhead transmitter (IKT) allows you to recall the
memory seat/power mirrors/adjustable pedals feature.
Press
to automatically move the driver seat, power mirrors and
adjustable pedals to the desired memory position. The mirrors will move
to the programmed position and the seat will move to the easy entry
position. The seat will move to the final position when the key is in the
ignition (if easy entry feature is enabled).
Programming memory feature to the transmitter
To activate this feature:
1. Move the driver seat, power mirrors, and adjustable pedals to the
desired positions using the associated controls.
2. Press and hold button 1 for five
seconds. A tone will be heard after
two seconds confirming memory
position has been set. Continue to
hold until a second tone is heard
after five seconds.
3. Within three seconds press the
.
Locks and Security
131
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

FRONT SEATS
WARNING:Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal
injuries in the event of a collision.
WARNING:Do not pile cargo higher than the seatbacks to
reduce the risk of injury in a collision or sudden stop.
WARNING:Before returning the seatback to its original
position, make sure that cargo or any objects are not trapped
behind the seatback. After returning the seatback to its original
position, pull on the seatback to ensure that it has fully latched. An
unlatched seat may become dangerous in the event of a sudden stop or
collision.
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
Adjustable head restraints
Your vehicle is equipped with front row outboard head restraints that are
vertically adjustable.
WARNING:To minimize the risk of neck injury in the event of a
crash, the driver and passenger occupants should not sit in
and/or operate the vehicle, until the head restraint is placed in its
proper position. The driver should never adjust the head restraint
while the vehicle is in motion.
Seating and Safety Restraints
142
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
To remove the adjustable head restraint, do the following:
1. Pull up the head restraint until it
reaches the highest adjustment
position.
2. Simultaneously press and hold
both the adjust/release button and
the unlock/remove button, then pull
up on the head restraint.
To reinstall the adjustable head restraint, do the following:
1. Insert the two stems into the
guide sleeve collars.
2. Push the head restraint down
until it locks.
Seating and Safety Restraints
144
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Tilting head restraints (if equipped)
The front head restraints may have a tilting feature for extra comfort. To
tilt the head restraint, do the following:
1. Adjust the seatback to an upright driving/riding position.
2. Pivot the head restraint forward
towards your head to the desired
location.
After the head restraint reaches
the forward-most tilt position,
pivoting it forward again will then
release it to the rearward
un-tilted position.
Adjusting the front manual seat (if equipped)
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
Seating and Safety Restraints
145
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Lift handle to move seat forward or
backward.
Pull lever up to adjust seatback.
WARNING:Before
returning the seatback to its
original position, make sure that
cargo or any objects are not
trapped behind the seatback. After
returning the seatback to its
original position, pull on the
seatback to ensure that it has fully
latched. An unlatched seat may
become dangerous in the event of
a sudden stop or collision.
Using the manual lumbar support (if equipped)
The lumbar control is located on the
side of the seat cushion.
Turn to adjust lumbar support.
Rotate the lumbar forward to adjust
firmness.
Rotate the lumbar rearward to
adjust softness.
Seating and Safety Restraints
146
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Adjusting the front power seat (if equipped)
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Do not pile cargo higher than the seatbacks to
reduce the risk of injury in a collision or sudden stop.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal
injuries in the event of a collision.
WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.
WARNING:To reduce the risk of possible serious injury: Do not
hang objects off seat back or stow objects in the seatback map
pocket (if equipped) when a child is in the front passenger seat. Do
not place objects underneath the front passenger seat or between the
seat and the center console (if equipped). Check the “passenger airbag
off” or “pass airbag off” indicator lamp for proper airbag status. Refer
toFront passenger sensing systemin theAirbag supplemental
restraint system (SRS)section for additional details. Failure to follow
these instructions may interfere with the front passenger seat sensing
system.
Seating and Safety Restraints
147
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)