tow FORD FLEX 2012 1.G Manual PDF

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil Life Monitor™
Your vehicle is equipped with an Intelligent Oil Life Monitor™ that
determines when the engine oil should be changed based on how your
vehicles is used. By using several important factors in its calculations,
the monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the message center. The
following table is intended to provide examples of vehicle use and its
impact on engine oil change intervals; it is provided as a guideline only.
Actual engine oil change intervals will depend on several factors and will
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Miles (km) Vehicle use and examples
7500-10000
(12000-16000)Normal
– Normal commuting with highway driving
– No, or moderate, load/towing
– Flat to moderately hilly roads
– No extended idling
5000-7499
(8000-11999)Severe
– Moderate to heavy load/towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999
(4000-7999)Extreme
– Maximum load/towing
– Extreme hot or cold operation
Scheduled Maintenance
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
message center and perform services listed in the
Normal Scheduled Maintenance chart
Inspect frequently,
service as requiredInspect and lubricate U-joints
See axle maintenance items underExceptions
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
Focus)
Every 60,000 miles
(96,000 km)Change manual transmission fluid
Perform the services in the preceding table when specified or within
3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message
appearing in the message center.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Extensive idling and/or low-speed driving for long distances as
in heavy commercial use (i.e. delivery, taxi, patrol car or livery)
As required Change engine oil and filter as indicated by
message center and perform services listed in the
Normal Scheduled Maintenance chart
Inspect frequently,
service as requiredReplace cabin air filter (if equipped)
Replace engine air filter
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
Focus)
Scheduled Maintenance
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EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed
below:
Normal vehicle axle maintenance:Rear axles and power take-off
(PTO) units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3,000 miles (4,800 km) or three months, whichever
comes first. This interval can be waived if the axle is filled with 75W140
synthetic gear fluid meeting Ford specification WSL-M2C192-A, part
number F1TZ-19580-B or equivalent. Add friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles (refer toMaintenance product specifications and capacitiesin
theMaintenance and Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100,000 miles (160,000 km). Rear axle fluid change may be waived
if the axle was filled with 75W140 synthetic gear fluid meeting Ford
specification WSL-M2C192-A, part number FITZ-19580-B or equivalent.
Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles. The axle fluid should be changed anytime the axle has been
submerged in water
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Class A Motorhome:Change brake fluid every two years.
Hot climate oil change intervals:If operating conditions are normal
and you drive your vehicle under typical, everyday conditionsandyou
are using an API performance category oil of SL or later (for example
SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service
oil change intervals schedule. Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or locations with similar climates must
follow the oil change interval of 3,000 mile (4,800 km) if the owner is
Scheduled Maintenance
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Seats ..........................................142
child safety seats ....................198
climate control ..........................73
easy access/easyout feature ..151
front seats ...............................145
heated ........................70, 149, 159
memory seat ...................131, 150
second row seats ............154, 157
third row seats ........157, 160–161
Second-row power fold seat ....157
SecuriCode keyless entry
system ........................................134
SecuriLock passive anti-theft
system ........................................136
Servicing your vehicle ..............324
Setting the clock .........................28
SOS Post Crash Alert ...............193
Spare tire
(see Changing the Tire) ...........297
Spark plugs,
specifications .....................365, 370
Specification chart,
lubricants ...................................366
Speed control ............................103
Starting your vehicle ........247–249
jump starting ..........................302
Steering wheel
controls ....................................105
tilting .........................................91
Stereo
CD-MP3 .....................................28
SYNC..........................................66
T
Third-row power fold seat .......162
Tilt steering wheel ......................91Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....229
Tires ...........................214–215, 294
alignment ................................222
care ..........................................218
changing ..................294, 297–298
checking the pressure ............218
inflating ...................................216
label .........................................228
replacing ..................................220
rotating ....................................222
safety practices .......................221
sidewall information ...............223
snow tires and chains ............233
spare tire .................................295
terminology .............................215
tire grades ...............................215
treadwear ........................214, 219
Towing .......................................241
recreational towing .................245
Trailer Brake
Controller-Integrated ..............244
trailer towing ..........................241
wrecker ....................................306
Trailer Brake
Controller-Integrated ................244
Transaxle
fluid, refill capacities ..............366
lubricant specifications ..........366
Transmission .............................263
brake-shift interlock (BSI) ....262
fluid, checking and adding
(automatic) .............................356
Turn signal ..................................84
U
Universal garage door opener ..108
USB port ......................................38
Index
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V
Vehicle Identification Number
(VIN) ..........................................372
Vehicle loading ..........................234
Ventilating your vehicle ...........250
W
Warning lights (see Lights) .......12
Washer fluid ..............................328Water, Driving through .............284
Windows
power .......................................100
rear wiper/washer .....................91
Windshield washer fluid and
wipers ..........................................90
checking and adding fluid .....328
liftgate reservoir .....................328
replacing wiper blades ...........329
Wrecker towing .........................306
Index
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