display FORD FLEX 2014 1.G Owners Manual

SIRIUS troubleshooting tips
Radio display Condition Possible action
None Found. Check
Channel Guide.All the channels in the
selected channels are
either skipped or
locked.Use the channel guide
to turn off theLock
orSkipfunction on
that station.
Subscription Updated. SIRIUS has updated
the channels available
for your vehicle.No action required.
CD
Press the lower left corner of the touchscreen, and then select
theCDtab.
You can also advance and reverse the current track or current folder, if
applicable.
Repeat
Touch this button to repeat the currently playing track, all tracks on the
disc or turn the feature off if already on.
Shuffle
Touch this button to play the tracks or entire albums in random order, or
turn the feature off if already on.
Scan
Touch this button to hear a brief sampling of all available tracks.
More Info
Touch this button to see disc information.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
MyFord Touch® (If Equipped)457
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

SD logo is a trademark of SD-3C, LLC.
USB Port
The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner of
the touchscreen, and then select theUSBtab.
This feature allows you to plug in media playing devices, memory sticks,
flash drives or thumb drives, and charge devices if they support this feature.
In order to playback video from your iPod or iPhone, if compatible, you
must have a special combination USB/RCA composite video cable, which
you can buy from Apple. When you connect the cable to your iPod or
iPhone, plug the other end into both the RCA jacks and the USB port.
Playing Music from Your Device
Insert your device and select theSD CardorUSBtab once the system
recognizes it. You can then select from the following options:
Repeatreplays the currently playing song or album.
Shuffleplays music on the selected album or folder in random order.
Similar Musicallows you to choose music similar to what is currently
playing.
More Infodisplays information such as current track, artist name,
album and genre.
Optionsallows you to view and adjust various media settings.
•Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
MyFord Touch® (If Equipped)459
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Note:Your vehicle may not have all these sound settings.
•Media Player Settingsallows you to select more settings, which is
underMedia Player.SeeSettings.
•Device Informationdisplays software and firmware information
about the currently connected media device.
•Update Media Indexindexes your device each time you connect it
to make sure you have the latest voice commands available for all
media on the device.
Browseallows you to view the contents of the device. It also allows you
to search by categories, such as genre, artist or album.
If you want to view song information such as Title, Artist, File, Folder,
Album, and Genre, touch the on-screen album art.
You can also touchWhat’s Playingto hear how the system pronounces
the current band and song. This can be helpful when using voice
commands to make sure the system correctly plays your request.
SD Card and USB Voice Commands
If you are listening to a USB device or an SD card, press the
voice button on the steering wheel control. When prompted, say
any of the commands in the following chart.
If you are not listening to a USB device or an SD card, press the voice
button and, after the tone, say “USB” or “SD card”, then any of the
commands in the following chart.
“USB” or “SD CARD”
“Browse”*“Play previous song”
“Next” “Play similar music”
“Pause” “Play song ”
“Play” “Play TV show ”
**
“Play album ” “Play TV show episode ”**
“Play all” “Play video ”**
“Play artist ” “Play video podcast ”**
“Play audiobook ” “Play video podcast episode
”**
“Play author ” “Play video playlist ”**
“Play composer ” “Previous”
“Play folder ” “Repeat all”
“Play genre ” “Repeat off”
460MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
Note:Put the transmission in positionP.Turn on your vehicle ignition
and the radio.
1. TouchAdd Phonein the upper left corner of the touchscreen.Find
SYNCappears on the screen and instructs you to begin the pairing
process from your device.
2. Make sure that Bluetooth is set toOnand that your cellular phone is
in the proper mode. See your phone’s manual if necessary.
•SelectSYNC,and a six-digit PIN appears on your device.
3. If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN displayed on
the touchscreen. Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the PIN displayed on your cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone options. For more information
on your phone’s capability, see your phone’s manual and visit the
website.
Pairing Subsequent Phones
Note:Put the transmission in positionP.Turn on your vehicle ignition
and the radio.
1. Press thePhonecorner of the touchscreen >Settings>BT
Devices>Add Device.
2. Make sure that Bluetooth is set toOnand that your cellular phone is
in the proper mode. See your phone’s manual if necessary.
•SelectSYNC,and a six-digit PIN appears on your device.
466MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

3. If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN displayed on
the touchscreen. Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the PIN displayed on your cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone options. For more information on
your phone’s capability, see your phone’s user guide and visit the website.
Making Calls
Press the voice button on your steering wheel controls. When
prompted, say, “Call ” or say “Dial”, then the desired
number.
To end the call or exit phone mode, press this phone button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information
appears in the display if it is available.
Accept the call by pressingAccepton the touchscreen or by
pressing this phone button on your steering wheel controls.
Reject the call by pressingRejecton the touchscreen or by pressing this
phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
Phone
Touch this button to access the on-screen numerical pad to enter a
number and place a call. During an active call, you can also choose to:
•Mute the call
•Put it on hold
•Turn on privacy (returns the call to your cellular phone)
•Join two calls
•End the call.
Quick Dial
Set up favorite contacts from you phonebook or history folder.
MyFord Touch® (If Equipped)467
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

1. Touch the top left corner of the display to access thePhonemenu.
2. SelectMessaging.
3. Choose from the following:
•Listen(speaker icon)
•Dial
•Send Text
•Vi e w
•Delete.
Composing a Text Message
Note:This is a speed-dependent feature. It is unavailable when your
vehicle is traveling at speeds over 3 mph (5 km/h).
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access thePhonemenu.
2. TouchMessaging>Send Text.
3. Enter a phone number or choose from your phone book.
4. You can select from the following options:
•Sendwhich sends the message as it is.
•Edit Textallows you to customize the pre-defined message or
create a message on your own.
You can then preview the message, verify the recipient as well as update
the message list, and send it to a connected device (such as a USB drive).
Pre-defined text message options
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early.
I’m outside.
I’ll call you when I get there.
OK
Ye s
No
Thanks
Stuck in traffic.
Call me later.
LOL
MyFord Touch® (If Equipped)469
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen
displays a pop-up with the caller name and ID, if supported by your
phone. You can press:
•Vi e wto view the text message.
•Listenfor SYNC to read the message to you.
•Dialto call the contact.
•Ignoreto exit the screen.
Note:If you selectVi e wand your vehicle is traveling over 3 mph
(5 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
Phone Settings
PressPhone>Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go directly to your voice mail and
not ring in the vehicle. When this feature is on, text message
notifications do not ring inside the cabin either.
911 Assist
Turn on or turn off the 911 Assist feature. See911 Assistin theSYNC
Services and Applicationssection.
Phone Ringer
Select the ring tone you want to hear when you receive a call. Choose
from possible system ring tones, your currently paired phone’s ring tone,
a beep, text-to-speech or a silent notification.
Text Message Notification
Select a text message notification, if supported by your phone. Choose
from possible system alert tones, text-to-speech or silent.
470MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

If your vehicle is not equipped with Navigation:
•Turn-by-turn directions appear in the information display, in the
status bar of your touchscreen system and on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•When on an active route, you can selectRoute SummaryorRoute
Statususing the touchscreen controls or voice commands to view
theRoute Summary Turn Listor theRoute Status ETA.You can
also turn voice guidance on or off, cancel the route or update the
route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and the system delivers a new
route to your vehicle.
If your vehicle is equipped with Navigation, SYNC Services downloads
your requested destination to the navigation system. The navigation
system then calculates the route and provides driving instructions.
See theNavigation systemsection for more information.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points, such as work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. You
can learn more about personalization by
logging onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while
connected to SYNC Services) to interrupt a
voice prompt or an audio clip (such as a
sports report) and say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with SYNC Services and
continue enjoying your personalized services.
MyFord Touch® (If Equipped)475
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

“TRAVEL LINK”
“College football
headlines”“Movie listings” “Traffic”
“College football
schedule”“My team headlines” “Weather”
“College football
scores”“My teams schedule” “Weather map”
“Fuel prices” “My teams scores” “WNBA headlines”
“Golf headlines” “NBA headlines” “WNBA schedule”
“Golf leaderboard” “NBA schedule” “WNBA scores”
Alerts
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressAlerts,and then choose from any of the following services:
•Vi e wthe message.
•Deletethe message.
•Delete Allmessages.
This screen displays any system messages (such as an SD card fault).
Note:The system alerts you to any messages by turning the information
icon yellow. After you read or delete the messages, the icon returns to
white.
Calendar
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressCalendar.You can view the current calendar by day, week or
month.
911 Assist® (If Equipped)
WARNING:Unless the 911 Assist setting is set on before a
crash, the system will not dial for help, which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
MyFord Touch® (If Equipped)479
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in your
vehicle so it does not become a projectile or damaged in a crash.
Failure to do so may cause serious injury to someone or damage the
phone, which could prevent 911 Assist from working properly.
Note:The SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.
Note:If any user turns 911 Assist on or off, that setting applies for all
paired phones. If 911 Assist is turned off, either a voice message plays or
a display message (or icon) comes on (or both) when your vehicle is
started after a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
You can learn more about the 911 Assist feature, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
480MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)