service FORD FLEX 2014 1.G Owner's Manual

Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
On-board Diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the
on-board diagnostics system (OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle.
When the service engine soon indicator illuminates, the OBD-II
system has detected a malfunction. Temporary malfunctions
may cause the service engine soon indicator to illuminate.
Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. SeeEasy Fuel®
No Cap Fuel Systemin this chapter.
4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon indicator
should stay off the next time the engine is started. A driving cycle
consists of a cold engine start-up followed by mixed city or highway
driving. No additional vehicle service is required.
If the service engine soon indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the service engine soon indicator on can result in
increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and can lead to more costly repairs.
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Readiness for Inspection/Maintenance (I/M) Testing
Some state, provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration.
If the service engine soon indicator is on or the bulb does not
work, the vehicle may need to be serviced. SeeOn-board
Diagnostics (OBD-II)in this chapter.
Your vehicle may not pass the I/M test if the service engine soon
indicator is on or not working properly (bulb is burned out), or if the
OBD-II system has determined that some of the emission control systems
have not been properly checked. In this case, the vehicle is considered
not ready for I/M testing.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine soon
indicator blinks eight times, it means that the vehicle is not ready for I/M
testing; if the service engine soon indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway or highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle.
The engine must warm up to its normal operating temperature. Once the
engine is started, do not turn off the engine until the above driving cycle
is complete. If the vehicle is still not ready for I/M testing, the above
driving cycle will have to be repeated.
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USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicles cannot. The AWD system is active
all the time and requires no input from the operator.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Note:When an AWD system fault is present, the warning Check AWD
will display in the information display. The AWD system is not
functioning correctly and defaulted to front-wheel drive. When this
warning is displayed, have your vehicle serviced at an authorized dealer.
Note:The AWD Off message may also be displayed in the information
display if the AWD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10 minutes. After the engine has
been restarted and the AWD system has adequately cooled, the AWD Off
message will turn off and normal AWD function will return. In the event
the engine is not stopped, the AWD Off message will turn off when the
system cools and normal AWD function returns.
Do not use a spare tire of a different size other than the tire provided.
If the mini-spare tire is installed, the AWD system may disable
automatically and enter front-wheel drive only mode to protect driveline
components. This condition may be indicated by an AWD Off message in
the information display. If there is an AWD Off message in the message
center from using the spare tire, this indicator should turn off after
reinstalling the repaired or replaced normal road tire and cycling the
ignition off and on. It is recommended to reinstall the repaired or
replaced road tire as soon as possible. Major dissimilar tire sizes between
the front and rear axles could cause the AWD system to stop functioning
and default to front-wheel drive or damage the AWD system.
Driving In Special Conditions With All-Wheel Drive (AWD)
AWD vehicles are equipped for driving on sand, snow, mud and rough
roads and have operating characteristics that are somewhat different
from conventional vehicles, both on and off the highway.
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“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest
Service and the Bureau of Land Management in encouraging you to help
preserve our national forest and other public and private lands by
“treading lightly.”
Driving on Hilly or Sloping Terrain
Note:Avoid driving crosswise or turning on steep slopes or hills. A
danger lies in losing traction, slipping sideways and possibly rolling over.
Whenever driving on a hill, determine beforehand the route you will use.
Do not drive over the crest of a hill without seeing what conditions are
on the other side. Do not drive in reverse over a hill without the aid of
an observer.
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.
When climbing a steep slope or hill, start in a lower gear rather than
downshifting to a lower gear from a higher gear once the ascent has
started. This reduces strain on the engine and the possibility of stalling.
If you do stall out, do not try to turnaround because you might roll over.
It is better to back down to a safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
Descend a hill in the same gear you
would use to climb up the hill to
avoid excessive brake application
and brake overheating. Do not
descend in neutral; instead,
disengage overdrive or manually
shift to a lower gear. When
descending a steep hill, avoid
sudden hard braking as you could
lose control. The front wheels have
to be turning in order to steer the
vehicle.
Your vehicle has anti-lock brakes, therefore apply the brakes steadily.
Do not “pump” the brakes.
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Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The anti-lock brake system lamp momentarily illuminates when
the ignition is turned on. If the light does not illuminate during
start-up, remains on or flashes, the anti-lock brake system may
be disabled and may need to be serviced.
If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
HINTS ON DRIVING WITH ANTI-LOCK BRAKES
When the system is operating, the brake pedal will pulse and may travel
further. Maintain pressure on the brake pedal. You may also hear a noise
from the system. This is normal.
The anti-lock braking system will not eliminate the dangers inherent
when:
•you drive too closely to the vehicle in front of you.
•your vehicle is hydroplaning.
•you take corners too fast.
•the road surface is poor.
PARKING BRAKE
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, then driving the vehicle could
result in reduced braking ability, increased stopping distances and
potential loss of brakes. See your authorized dealer as soon as possible.
WARNING:Always set the parking brake fully and make sure
that the transmission selector lever is securely latched in position
P.Failure to set the parking brake and engage park could result in
vehicle roll-away, property damage or bodily injury.
To set the parking brake, press the parking brake pedal down to its
fullest extent.
To release the parking brake, press the parking brake pedal down again.
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PRINCIPLES OF OPERATION
The traction control system helps avoid drive wheel spin and loss of
traction.
If your vehicle begins to slide, the system applies the brakes to individual
wheels and, when needed, reduces engine power at the same time. If the
wheels spin when accelerating on slippery or loose surfaces, the system
reduces engine power in order to increase traction.
USING TRACTION CONTROL
Note:If your vehicle is equipped with MyKey®, it is possible to prevent
turning the traction control system off. See theMyKeychapter.
In certain situations (for example, stuck in snow or mud), turning the
traction control off may be beneficial as this allows the wheels to spin
with full engine power. Turn the traction control system off through the
information display. See theInformation Displayschapter.
System Indicator Lights and Messages
WARNING:If a failure has been detected within the Traction
Control System, the stability control light will illuminate steadily.
Verify that the Traction Control System was not manually disabled
using the information display control. If the stability control light still
illuminates steadily, have the system serviced by an authorized dealer
immediately. Operating your vehicle with Traction Control disabled
could lead to an increased risk of loss of vehicle control, vehicle
rollover, personal injury and death.
The stability control light temporarily illuminates on engine
start-up and flashes when a driving condition activates the
stability system.
The stability control off light temporarily illuminates on engine
start-up and stays on when the traction control system is
turned off or if a problem occurs in the stability system.
When the traction control system is turned off or on, a message appears
in the information display showing system status.
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Deactivating the Park Assist Feature
The system can be deactivated manually by:
•pressing the active park assist button
•grabbing the steering wheel
•driving above approximately 20 mph (35 km/h) for 30 seconds during
an active park search
•driving above 6 mph (10 km/h) during automatic steering
•turning off the traction control system.
Certain vehicle conditions can also deactivate the system:
•Traction control has activated on a slippery or loose surface.
•Anti-lock brake system activation or failure.
•Any door (except the driver’s) opens.
•Something touches the steering wheel.
If a problem occurs with the system, a warning message is displayed,
followed by a chime. Occasional active park assist messages may occur in
normal operation. For recurring or frequent active park assist faults,
contact an authorized dealer to have your vehicle serviced.
Troubleshooting the System
The system does not look for a space
The traction control system may be off
Any door (except the driver’s) may not be completely closed
The system does not offer a particular space
Something may be contacting the front bumper or side sensors
There is not enough room on both sides of the vehicle in order to park
There is not enough space for the parking maneuver on the opposite
side of the parking space
The vehicle is farther than 5 ft (1.5 m) from the parking space
The vehicle is closer than 16 in. (40 cm) from neighboring parked
vehicles
The transmission is in R (Reverse); the vehicle must be moving
forward to detect a parking space
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WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes more
effort. Extreme continuous steering may increase the effort it takes for you
to steer. This occurs to prevent internal overheating and permanent
damage to your steering system. If this should occur, you will neither lose
the ability to steer the vehicle manually nor will it cause permanent
damage. Typical steering and driving maneuvers will allow the system to
cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
Steering Tips
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
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Powertrain and
towing classMaximum GCWR -
lb. (kg)Maximum trailer
weight - lb. (kg)
3.5L TiVCT front-wheel
drive, Class I6900 (3131) 2000 (907)
3.5L TiVCT all-wheel
drive, Class I7050 (3199) 2000 (907)
3.5L GTDI all-wheel
drive, Class I7072 (3209) 2000 (907)
3.5L TiVCT front-wheel
drive, Class III9357 (4245) 4500 (2042)
*
3.5L TiVCT all-wheel
drive, Class III9521 (4320) 4500 (2042)**
3.5L GTDI all-wheel
drive, Class III9622 (4366) 4500 (2042)**
*
For towing trailers up to 3500 pounds (1588 kilograms), use a
weight-carrying hitch and ball, which uniformly spreads the trailer
tongue loads through your vehicle’s underbody structure. For towing
trailers over 3500 pounds (1588 kilograms), up to 4500 pounds
(2042 kilograms), we recommend you use a weight-distributing hitch to
increase front axle load while towing.
**For towing trailers up to 4500 pounds (2042 kilograms), use a
weight-carrying hitch and ball, which uniformly spreads the trailer
tongue loads through your vehicle’s underbody structure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
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TRANSPORTING THE VEHICLE
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
It is acceptable to have your front-wheel drive vehicle towed from the
front if using proper wheel lift equipment to raise the front wheels off
the ground. When towing in this manner, the rear wheels can remain on
the ground.
Front-wheel drive vehicles must have the front wheels placed on a tow
dolly when towing your vehicle from the rear using wheel lift equipment.
This prevents damage to the transmission.
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