ESP FORD FLEX 2014 1.G Owner's Guide

If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest
authorized dealer. In the event your inquiry is unresolved,
communicate your concern with the dealership’s Sales Manager,
Service Manager or Customer Relations Manager. If you require
additional assistance or clarification, please contact the
respective Customer Relationship Center as previously listed.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual
A French owner’s manual can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
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If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time.
Battery relearn
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift lever inP(Park), turn off all accessories and start
the engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven to relearn the idle and fuel trim
strategy.
•Note:If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle trim is
eventually relearned.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Always dispose of automotive batteries in a responsible manner. Follow
your local authorized standards for disposal. Call your local authorized
recycling center to find out more about recycling automotive batteries.
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Note:Your all-wheel drive vehicle is not intended for off-road use. This
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
With the all-wheel drive option, power will be delivered to the front
wheels and distributed to the rear wheels as needed. This increases
traction which may enable you to safely drive over terrain and road
conditions that a conventional two-wheel drive vehicle cannot. The
system is active all the time and requires no input from the operator.
For all-wheel drive vehicles, a spare tire of a different size other than the
tire provided should never be used. A dissimilar spare tire size (other
than the spare tire provided) or major dissimilar tire sized between the
front and rear axles could cause the system to stop functioning and
default to front-wheel drive.
How Your Vehicle Differs from Other Vehicles
Crossover vehicles can differ from
some other vehicles in a few
noticeable ways. Your vehicle may be:
•Higher – to allow higher load
carrying capacity.
•Shorter – to give it the capability
to approach inclines. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering
inputs than a vehicle with a
longer wheelbase.
•Narrower – to provide greater
maneuverability in tight spaces.
As a result of the above dimensional differences, crossover vehicles often
will have a higher center of gravity and a greater difference in center of
gravity between the loaded and unloaded condition.
These differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
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The traction grades, from highest to lowest are AA, A, B, and C. The
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
Temperature A B C
WARNING:The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded. Excessive
speed, underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
The temperature grades are A (the highest), B and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 139. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
Glossary of Tire Terminology
•Tire label:A label showing the OE (Original Equipment) tire sizes,
recommended inflation pressure and the maximum weight the vehicle
can carry.
•Tire Identification Number (TIN):A number on the sidewall of
each tire providing information about the tire brand and
manufacturing plant, tire size and date of manufacture. Also referred
to as DOT code.
•Inflation pressure:A measure of the amount of air in a tire.
•Standard load:A class of P-metric or Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing
the inflation pressure beyond this pressure will not increase the tire’s
load-carrying capability.
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on the Safety Compliance Certification Label (affixed to either the door
hinge pillar, door-latch post, or the door edge that meets the door-latch
post, next to the driver’s seating position), or Tire Label which is located
on the B-Pillar or the edge of the driver’s door. The cold inflation
pressure should never be set lower than the recommended pressure on
the Safety Compliance Certification Label or Tire Label.
When weather temperature changes occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop can cause a corresponding drop
of 1 psi (7 kPa) in inflation pressure. Check your tire pressures
frequently and adjust them to the proper pressure which can be found
on the Safety Compliance Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning they are not hot from driving
even a mile.
Note:If you are checking tire pressure when the tire is hot (for
example, driven more than 1 mile [1.6 kilometers]), never bleed or
reduce air pressure. The tires are hot from driving and it is normal for
pressures to increase above recommended cold pressures. A hot tire at
or below recommended cold inflation pressure could be significantly
under-inflated.
Note:If you have to drive a distance to get air for your tire(s), check
and record the tire pressure first and add the appropriate air pressure
when you get to the pump. It is normal for tires to heat up and the air
pressure inside to go up as you drive.
2. Remove the cap from the valve on one tire, then firmly press the tire
gauge onto the valve and measure the pressure.
3. Add enough air to reach the recommended air pressure.
Note:If you overfill the tire, release air by pressing on the metal stem in
the center of the valve. Then recheck the pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire, including the spare.
Note:Some spare tires operate at a higher inflation pressure than the
other tires. For T-type mini-spare tires, see theDissimilar Spare Tire
and Wheel Assembly Informationsection. Store and maintain at 60 psi
(4.15 bar). For full-size and dissimilar spare tires, seeDissimilar Spare
Tire and Wheel Assembly InformationunderChanging a Road Wheel
in this chapter. Store and maintain at the higher of the front and rear
inflation pressure as shown on the Tire Label.
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•Do not use tire chains, cables, or optional traction devices with
255/45R20 tires.
•Install cable chains securely, verifying that the cables do not touch any
wiring, brake lines or fuel lines.
•Do not exceed 30 mph (48 km/h) with tire cables on your vehicle.
•Drive cautiously. If you hear the cables rub or bang against your
vehicle, stop and retighten the cables. If this does not work, remove
the cables to prevent damage to your vehicle.
•Remove the tire cables when they are no longer needed. Do not use
tire cables on dry roads.
TIRE PRESSURE MONITORING SYSTEM
WARNING:The tire pressure monitoring system is NOT a
substitute for manually checking tire pressure. The tire pressure
should be checked periodically (at least monthly) using a tire gauge.
SeeInflating Your Tiresin this chapter. Failure to properly maintain
your tire pressure could increase the risk of tire failure, loss of control,
vehicle rollover and personal injury.
Each tire, including the spare (if provided), should be checked
monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire
inflation pressure label, you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS) that illuminates a low tire pressure
telltale when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the
proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.
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Low tire
pressure
warning lightPossible cause Customer action required
Flashing
warning lightSpare tire in use Repair the damaged road wheel
and tire assembly and reinstall it on
the vehicle to restore system
function. For a description on how
the system functions, seeWhen
Your Temporary Spare Tire is
Installedin this section.
TPMS
malfunctionIf the tires are properly inflated
and the spare tire is not in use but
the light remains on, contact your
authorized dealer as soon as
possible.
When Inflating Your Tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How Temperature Affects Your Tire Pressure
The tire pressure monitoring system monitors tire pressure in each
pneumatic tire. While driving in a normal manner, a typical passenger
tire inflation pressure may increase about 2 to 4 psi (14 to 28 kPa) from
a cold start situation. If the vehicle is stationary overnight with the
outside temperature significantly lower than the daytime temperature,
the tire pressure may decrease approximately 3 psi (21 kPa) for a drop
of 30°F (17°C) in ambient temperature. This lower pressure value may
be detected by the tire pressure monitoring system as being significantly
lower than the recommended inflation pressure and activate the system
warning light for low tire pressure. If the low tire pressure warning light
is on, visually check each tire to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check the air pressure in the road
tires. If any tire is under-inflated, carefully drive the vehicle to the
nearest location where air can be added to the tires. Inflate all the tires
to the recommended inflation pressure.
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FORD ESP EXTENDED SERVICE PLANS
PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. only)
More than 32 Million Ford and Lincoln owners have discovered the
powerful protection Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides peace of mind protection
beyond the expiration of the New Vehicle Warranty coverage.
Ford ESP can quickly pay for itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford Extended Service Plan. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Coverage for up to 500+ covered components
There are four, Extended Service Plans with different levels of coverage.
Ask your dealer for details.
1. PremiumCARE – Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered.
2. ExtraCARE – Covers 113 components, and includes many high tech
items
3. BaseCARE – Covers 84 components
4. PowertrainCARE – Covers 29 critical components
Ford ESP is honored by all Ford and Lincoln Dealers in the United
States and Canada. It is the only Extended Service Plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go
•Repairs performed by factory trained technicians, using Genuine Ford
and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit –You take advantage of replacement
transportation if your vehicle is at the dealership for same day covered
repairs.
Extended Rental Benefits –If your vehicle is kept overnight for
covered repairs, you are eligible for rental car coverage, including
Bumper to Bumper warranty repairs, or Field Service Actions.
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
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Interest Free Financing Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program.
Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers. The
Lincoln Maintenance Protection Plan is honored at authorized Lincoln
dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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