jump start FORD FLEX 2014 1.G Owners Manual
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Page 7 of 554
Roadside Emergencies 265
Getting roadside assistance..............................265
Hazard warning flashers................................266
Fuel cut-off switch....................................266
Jump-starting the vehicle...............................267
Customer Assistance 270
Reporting safety defects (U.S. only).......................277
Reporting safety defects (Canada only).....................277
Fuses 278
Changing a fuse......................................278
Fuse specification chart................................279
Maintenance 287
General information...................................287
Opening and closing the hood............................288
Under hood overview..................................289
Engine oil dipstick....................................291
Engine oil check......................................291
Engine coolant check..................................292
Automatic transmission fluid check........................298
Brake fluid check.....................................302
Power steering fluid check..............................302
Fuel filter...........................................302
Washer fluid check....................................303
Battery ............................................303
Checking the wiper blades..............................305
Changing the wiper blades..............................305
Air filter(s).........................................306
Adjusting the headlamps................................308
Changing a bulb......................................310
6Table of Contents
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
Roadside Emergencies265
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Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Turn the ignition off and wait approximately 10 seconds.
2. Turn the ignition on.
3. Repeat steps 1 and 2 to re-enable the fuel pump.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Page 269 of 554
Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
268Roadside Emergencies
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USA(fus)
Page 270 of 554
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
Roadside Emergencies269
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Page 366 of 554
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Ford Extended Service Plan365
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Display settings .........................485
Drivebelt ....................................355
Driving under special
conditions ..................199, 201, 204
sand .........................................202
snow and ice ...........................205
through water .................203, 262
Dual automatic temperature
control (DATC) .................137–138
E
Electronic message center .......117
Electronic stability control ......211
Emergencies, roadside
jump-starting ..........................267
running out of fuel .................188
Emergency brake
(see Parking brake) ..................208
Emission control system ..........192
End user license agreement ....510
Engine ........................................355
cleaning ...................................317
coolant .....................................292
fail-safe cooling .......................296
idle speed control ...................303
lubrication specifications .......356
refill capacities ........................356
service points ..........................290
Engine block heater .................184
Engine oil
checking and adding ..............291
dipstick ....................................291
filter, specifications ................359
refill capacities ........................356
specifications ..........................356
Event data recording ..................12
Exhaust fumes ..........................183F
Fail safe cooling ........................296
Fleet MyKey programming ........71
Floor mats .................................263
Fluid capacities .........................356
Four-Wheel Drive vehicles
driving off road .......................200
Freezer ......................................176
Fuel
cap ...........................................190
capacity ...................................356
choosing the right fuel ...........187
filler funnel .............................188
filling your vehicle with fuel ..190
filter, specifications ........302, 359
fuel pump shut-off ..................266
octane rating ...................187, 355
quality ......................................187
running out of fuel .................188
safety information relating to
automotive fuels .....................186
Fuel and distance computer ....120
outside temperature
indicator ..................................120
to empty indicator ..................120
trip distance ............................120
trip/reset button .....................120
Fuses ..................................278–279
G
Garage door opener ..................167
Gas cap (see Fuel cap) ............190
Gauges ...............................110–111
odometer .................................120
trip odometer ..........................120
H
Hazard flashers .........................266
548Index
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Page 550 of 554
HD Radio™ ...............................447
Headlamps
aiming ......................................308
bulb specifications ..................314
flash to pass ..............................99
high beam .................................99
replacing bulbs .......................310
Head restraints .........................146
Heated steering wheel ..............495
Heating ......................135, 137–138
Help ............................................494
Homelink wireless control
system ........................................167
Hood ..........................................288
How to use voice commands ...441
I
Ignition ...............................179, 355
Illuminated visor mirror ...........108
Information displays .................117
Inspection/maintenance (I/M)
testing ........................................194
Instrument panel
cleaning ...................................319
cluster ......................................111
Intelligent Access Key ................64
J
Jack ............................................347
positioning ...............................347
storage .....................................347
Joining two calls
(multiparty/conference call) ....394
Jump-starting your vehicle ......267K
Keyless entry system
autolock .....................................77
keypad .......................................82
locking and unlocking doors ....84
programming entry code .........82
Keys .......................................64, 86
positions of the ignition .........179
L
Lamps
bulb replacement
specifications chart ................314
headlamps, flash to pass ..........99
interior lamps .........................103
replacing bulbs .......................310
LATCH anchors ...........................30
Liftgate ........................................79
Lights, warning and indicator ..111
Listening to music ....................444
Load limits .................................243
Locks
autolock .....................................77
childproof ..................................36
doors ..........................................75
Lubricant specifications ...........356
Lug nuts ....................................353
M
Making and receiving calls .......467
MAP DVD - Loading and
Unloading ..................................467
Map icons ..................................505
Map mode ..................................504
Map preferences .......................502
Index549
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USA(fus)
Page 553 of 554
Settings ......................................484
Setting the clock ...............369, 484
Side air curtain ...........................59
Side-curtain airbags system .......59
SIRIUS® satellite radio ....369, 452
SIRIUS satellite radio voice
commands .................................453
SIRIUS Travel Link ...................476
SIRIUS Travel Link voice
commands .................................477
SOS Post Crash Alert .................51
Spare tire
(see Changing the Tire) ...........349
Spark plugs,
specifications .....................355, 359
Specification chart,
lubricants ...................................356
Stability system .........................211
Starting your vehicle ................180
jump starting ..........................267
push button start system .......179
Steering wheel ............................91
controls ......................................93
tilting .........................................91
Supplemental Restraint System
(SRS) (see airbags) ....................52
Supported media file types ......461
Supported player, media
formats and metadata
information ................................461
SYNC® customer support ........386
SYNC® Services ................410, 473
System settings .........................487T
Temperature control
(see Climate
control) ..............135, 137–138, 495
Text messaging .................397, 468
Text messaging (sending,
downloading, deleting) .....398, 400
Third-row power fold seat .......164
Tilt steering wheel ......................91
Tires ...................................326, 347
alignment ................................340
care ..........................................326
changing ..........................347, 349
checking the pressure ............336
inflating ...................................334
label .........................................333
replacing ..................................338
rotating ....................................340
safety practices .......................339
sidewall information ...............328
snow tires and chains ............341
spare tire .................................347
terminology .............................327
tire grades ...............................327
treadwear ........................326, 336
Touchscreen features
(climate) ....................................495
Towing .......................251, 258–259
recreational towing .................259
Trailer Brake
Controller-Integrated ..............256
trailer towing ..........................251
wrecker ....................................258
Traction control ........................209
Traffic, Directions and
Information ................................410
Traffic preferences ...................502
552Index
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)