key FORD FLEX 2016 1.G Workshop Manual

It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies or vehicle
transport trailer), it can be flat-towed (all
wheels on the ground, regardless of the
powertrain and transmission
configuration) under the following
conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Shift into neutral (N). If you cannot
shift into neutral (N), you may need to
override it. See Transmission (page
161).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 114).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your 3.5L EcoBoost or 3.5L
Duratec equipped vehicle with all four
wheels on the ground.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Vehicles with Keyless Start
1. Start the vehicle by pressing the brake pedal, and then pressing the keyless
start button until the vehicle starts.
2. Press the brake pedal and shift the gearshift into neutral (N).
3. Turn the vehicle off by pressing the keyless start button once.
4. Disconnect the negative (black) cable from the battery. You need the door
key to lock and unlock doors when the
battery cable is disconnected. See
Changing the 12V Battery (page 254).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable.
Vehicles with an Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
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2. Press the brake pedal and shift the
transmission into neutral (N).
3. Turn off your vehicle by turning the ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch (page 147).
4. Disconnect the negative (black) cable from the battery. See
Changing the
12V Battery (page 254).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable.
All Vehicles
• Do not exceed
65 mph (105 km/h).
• Start the engine and allow it to run for
five minutes at the beginning of each
day and every six hours thereafter. With
the engine running and your foot on the
brake, shift into drive (D) and then into
reverse (R) before shifting back into
neutral (N).
Front-wheel Drive Vehicles
Alternatively, you can tow your front-wheel
drive vehicle with the front wheels off the
ground by using a tow dolly, or with all four
wheels off the ground using a vehicle
transport trailer. If you are using a tow
dolly, follow the instructions specified by
the equipment provider. All-wheel Drive Vehicles
Alternatively, you can tow your all-wheel
drive vehicle with all four wheels off the
ground using a vehicle transport trailer. Do
not tow your all-wheel drive vehicle with
the front wheels off the ground (by using
a tow dolly) and the rear wheels on the
ground. This causes damage to your
all-wheel drive system. If you are using a
vehicle transport trailer, follow the
instruction specified by the equipment
provider.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
you may contact your dealer, you can call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should your vehicle shut off after a
collision, you may restart your vehicle. For
vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the START/STOP
button to switch on the
ignition.
3. Remove your foot from the brake pedal
and press the
START/STOP button
to switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal and
the
START/STOP button, or switch
on the ignition only by pressing the
START/STOP
button without
pressing the brake pedal. Both ways
re-enable the fuel system.
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Protected components
Fuse amp rating
Fuse or relay number
Passenger side rear window.
30A
1
Memory seat.
15A
2
Second row seats.
Passenger side front window.
30A
3
Demand lamps battery saver relay.
10A
4
Audio amplifier
20A
5
Active noise control module.
Not used (spare).
5A
6
Driver seat module logic.
7.5A
7
Left front door zone module.
Keypad.
Power liftgate.
10A
8
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Protected components
Fuse amp rating
Fuse or relay number
SYNC module.
10A
9
Electronic finish panel.
Radio frequency transceiver module.
Run accessory relay.
10A
10
Front wiper motor relay.
Intelligent access module logic.
10A
11
Heads-up display.
Puddle lamp.
15A
12
Backlighting LED.
Interior lighting.
Right-hand direction indicators.
15A
13
Left-hand direction indicators.
15A
14
Center high mounted stop lamp.
15A
15
Backup lamp.
Right low beam headlamp.
10A
16
Left low beam headlamp.
10A
17
Third row power seats.
10A
18
Start button.
Keypad illumination.
Brake-shift interlock.
Powertrain control module wake-up.
Anti-theft system.
Not used (spare).
20A
19
Locks.
20A
20
Not used (spare).
10A
21
Horn relay.
20A
22
Steering wheel control module logic.
15A
23
Instrument cluster.
Steering wheel control module.
15A
24
Datalink.
Liftgate release.
15A
25
Ignition switch.
5A
26
Push button ignition switch.
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Action and Description
Message
Repeat entering letters to narrow yoursearch. When you are satisfied with
your entry press the right arrow key on the bezel.
SYNC will jump to the phonebook
contact name that matches your entry. Press OK.
In addition to the Phonebook entry
name, the phone number label (Work, Cell, Home or Other) shows on thedisplay. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the different phone labels at this time.
Once you have the desired phone label on the screen press
OK.
The phone number that is stored under
the selected label will be shown on the display. Press
OK to dial this number.
Press the
OK button to send, download, read and delete text
messages. 1
TEXT MESSAGE
View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download
your cell phone content among other features. 1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions. 3
SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.4
911 Assist
Create and receive a diagnostic report card on your vehicle. 3
Vehicle Health
Interact with SYNC-capable mobile applications on your smart-
phone.
APPLICATIONS
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(If Equipped)

A
A/C
See: Climate Control.......................................... 114
About This Manual...........................................7
ABS See: Brakes............................................................ 172
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 172
Accessories....................................................365 Exterior Style....................................................... 365
Interior Style........................................................ 365
Lifestyle................................................................. 365
Peace of Mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control............186
Active Park Assist
.........................................178
Automatic Steering into Parking
Space................................................................. 180
Deactivating the Park Assist Feature.........180
Troubleshooting the System........................... 181
Using Active Park Assist................................... 179
Adaptive Headlamps
....................................83
Adjusting the Headlamps.........................257
Horizontal Aim Adjustment........................... 258
Vertical Aim.......................................................... 257
Adjusting the Pedals
.....................................75
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column
............................................................72
Easy Entry and Exit Feature.............................. 73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
AFS See: Adaptive Headlamps................................ 83
Airbag Disposal..............................................48
Air Conditioning See: Climate Control.......................................... 114
Air Filter See: Changing the Engine Air Filter.............263 Alarm
See: Anti-Theft Alarm.......................................... 71
All-Wheel Drive.............................................165
Ambient Lighting...........................................85
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices....................................................388
Audible Warnings and Indicators.............95 Headlamps On Warning Chime..................... 96
Key in Ignition Warning Chime........................ 95
Keyless Warning Alert........................................ 96
Parking Brake On Warning Chime.................96
Audio Control
...................................................73
MEDIA....................................................................... 73
Seek, Next or Previous........................................ 73
Audio System.................................................310 General Information.......................................... 310
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
................................311
Menu Structure.................................................... 313
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................315
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................316
Autolamps.......................................................80 Windshield Wiper Activated
Headlamps........................................................80
Automatic Climate Control - Vehicles With: Premium AM/FM/CD....................115
Automatic Climate Control - Vehicles With: Sony Audio System........................117
Automatic High Beam Control..................82 Activating the System........................................ 83
Manually Overriding the System.................... 83
Automatic Transmission
.............................161
Automatic Transmission Adaptive
Learning............................................................ 164
Brake-Shift Interlock......................................... 163
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 164
SelectShift Automatic ™
Transmission.................................................... 161
Understanding the Positions of Your Automatic Transmission.............................. 161
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Automatic Transmission Fluid
Check.............................................................252
Adding Transmission Fluid ............................ 253
Checking the Transmission Fluid Level................................................................... 252
Autowipers........................................................76
Auxiliary Power Points................................143 110 Volt AC Power Point................................... 143
12 Volt DC Power Point..................................... 143
Locations............................................................... 143
AWD See: All-Wheel Drive......................................... 165
B
Battery See: Changing the 12V Battery..................... 254
Blind Spot Information System...............192
Switching the System Off and On...............194
System Errors....................................................... 193
Using the System................................................ 192
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................253
Brakes................................................................172 General Information........................................... 172
Breaking-In......................................................218
Bulb Specification Chart............................261
C
Cabin Air Filter
................................................122
California Proposition 65..............................11
Capacities and Specifications - 3.5L Duratec
.........................................................302
Specifications..................................................... 302
Capacities and Specifications - 3.5L Ecoboost™.................................................305
Specifications..................................................... 306
Capacities and Specifications
................297
Cargo Nets......................................................201
Car Wash See: Cleaning the Exterior.............................. 264
Center Console..............................................145 Console Refrigerator and Freezer.................145
Second Row Center Console......................... 145Changing a Bulb...........................................258
Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp................260
Front Direction Indicator and Front Parking Lamp................................................................. 259
Front Fog Lamp................................................. 260
Headlamp............................................................. 259
Headlamp Low Beam and Headlamp High Beam................................................................. 259
LED Lamps............................................................ 261
License Plate Lamp........................................... 261
Changing a Fuse...........................................242 Fuses....................................................................... 242
Changing a Road Wheel............................291 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 291
Tire Change Procedure.................................... 292
Changing the 12V Battery.........................254
Changing the Engine Air Filter................263
Changing the Wiper Blades.....................256 Front Wiper Blades........................................... 256
Rear Wiper Blade............................................... 256
Checking MyKey System Status
...............57
Checking the Wiper Blades.....................256
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning
..........................27
Child Safety.......................................................15
General Information............................................. 15
Child Safety Locks
.........................................29
Left-Hand Side..................................................... 30
Right-Hand Side................................................... 30
Cleaning Leather Seats.............................268
Cleaning Products
.......................................264
Cleaning the Alloy Wheels.......................268
Cleaning the Engine...................................266
Cleaning the Exterior..................................264 Exterior Chrome Parts...................................... 265
Exterior Plastic Parts........................................ 265
Stripes or Graphics............................................ 265
Underbody........................................................... 265
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................267
Cleaning the Interior....................................267
Cleaning the Windows and Wiper Blades...........................................................266
Clearing All MyKeys
.......................................56
Climate Control..............................................114
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Climate Controlled Seats...........................137
Cooled Seats......................................................... 137
Heated Seats........................................................ 137
Collision Warning System.........................198 PRINCIPLE OF OPERATION........................... 198
Coolant Check See: Engine Coolant Check........................... 248
Crash Sensors and Airbag Indicator........47
Creating a MyKey............................................55
Programming/Changing Configurable
Settings............................................................... 55
Cross Traffic Alert.........................................194 False Alerts............................................................ 197
Switching the System Off and On................197
System Errors....................................................... 197
System Lights, Messages and Audible Alerts.................................................................. 196
System Limitations............................................ 196
Using the System............................................... 194
Cruise Control
..................................................74
Principle of Operation....................................... 185
Type 1........................................................................\
. 74
Type 2........................................................................\
74
Cruise control See: Using Cruise Control................................ 185
Customer Assistance
.................................226
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................82
Direction Indicators.......................................84 Lane Change.......................................................... 84
Driver and Passenger Airbags....................42 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driving Aids
.....................................................192
Driving Hints...................................................218
Driving Through Water................................219
DRL See: Daytime Running Lamps......................... 82
E
Economical Driving
......................................218 Emission Control System
..........................158
On-Board Diagnostics (OBD-II)................... 159
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
End User License Agreement
.................388
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 388
Engine Block Heater
.....................................151
Using the Engine Block Heater...................... 152
Engine Coolant Check...............................248 Adding Engine Coolant.................................... 249
Checking the Engine Coolant....................... 248
Recycled Engine Coolant................................ 249
Severe Climates................................................. 250
What You Should Know About Fail-Safe Cooling............................................................. 250
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check
...........................................247
Adding Engine Oil............................................... 247
Engine Oil Dipstick.......................................247
Engine Specifications - 3.5L Duratec..........................................................297
Drivebelt Routing............................................... 297
Engine Specifications - 3.5L Ecoboost™..................................................297
Drivebelt Routing............................................... 298
Environment......................................................14
Essential Towing Checks...........................212 Before Towing a Trailer..................................... 214
Hitches.................................................................... 213
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 215
Safety Chains....................................................... 213
Trailer Brake Controller Connector...............213
Trailer Brakes........................................................ 213
Trailer Lamps........................................................ 214
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)....................................................... 212
When Towing a Trailer...................................... 214
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
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