emergency towing FORD FLEX 2016 1.G Owners Manual

It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies or vehicle
transport trailer), it can be flat-towed (all
wheels on the ground, regardless of the
powertrain and transmission
configuration) under the following
conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Shift into neutral (N). If you cannot
shift into neutral (N), you may need to
override it. See Transmission (page
161).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 114).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your 3.5L EcoBoost or 3.5L
Duratec equipped vehicle with all four
wheels on the ground.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Vehicles with Keyless Start
1. Start the vehicle by pressing the brake pedal, and then pressing the keyless
start button until the vehicle starts.
2. Press the brake pedal and shift the gearshift into neutral (N).
3. Turn the vehicle off by pressing the keyless start button once.
4. Disconnect the negative (black) cable from the battery. You need the door
key to lock and unlock doors when the
battery cable is disconnected. See
Changing the 12V Battery (page 254).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable.
Vehicles with an Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
216
Flex (), enUSA, First Printing Towing

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
367
Flex (), enUSA, First Printing Extended Service Plan (ESP)

Side Airbags.....................................................45
Sitting in the Correct Position..................123
Snow Chains See: Using Snow Chains................................. 287
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................375
Exceptions............................................................ 376
Speed Control See: Cruise Control............................................ 185
Stability Control
.............................................175
Principle of Operation....................................... 175
Starter Switch See: Ignition Switch............................................ 147
Starting a Gasoline Engine.......................148 Automatic Engine Shutdown........................ 150
Failure to Start..................................................... 150
Guarding Against Exhaust Fumes.................151
Important Ventilating Information................151
Stopping the Engine When Your Vehicle is Moving................................................................. 151
Stopping the Engine When Your Vehicle is Stationary......................................................... 150
Vehicles with an Ignition Key......................... 148
Vehicles with Keyless Start............................. 149
Starting and Stopping the Engine..........147 General Information........................................... 147
Steering............................................................197 Electric Power Steering..................................... 197
Steering Wheel
................................................72
Storage Compartments.............................145
Sunroof See: Moonroof...................................................... 89
Sun Visors.........................................................89 Illuminated Vanity Mirror................................... 89
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Symbols Glossary
.............................................7 SYNC™ Applications and
Services........................................................336
911 Assist............................................................... 336
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 340
Vehicle Health Report (If Equipped, United States Only).................................................... 338
SYNC™ AppLink ™
.....................................344
SYNC Mobile Apps............................................ 344
SYNC™............................................................318 General Information.......................................... 318
SYNC™ Troubleshooting
.........................356
T
Tailgate See: Manual Liftgate........................................... 63
See: Power Liftgate............................................. 64
Technical Specifications See: Capacities and Specifications............297
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................228
Tire Care...........................................................273 Glossary of Tire Terminology......................... 275
Information About Uniform Tire Quality Grading.............................................................. 273
Information Contained on the Tire Sidewall............................................................ 276
Temperature A B C............................................. 274
Traction AA A B C............................................... 274
Treadwear............................................................. 274
Tire Pressure Monitoring System..........288 Changing Tires With a Tire Pressure
Monitoring System....................................... 289
Understanding Your Tire Pressure Monitoring System ...................................... 289
Tires See: Wheels and Tires....................................... 271
Towing a Trailer
............................................209
Load Placement................................................ 209
Towing the Vehicle on Four Wheels...........................................................216
Emergency Towing............................................. 216
Recreational Towing.......................................... 216
Towing.............................................................209
Traction Control.............................................174 Principle of Operation....................................... 174
412
Flex (), enUSA, First Printing Index