roof FORD FLEX 2018 User Guide

CARGO NETS
WARNING
This net is not designed to restrain
objects during a collision or heavy
braking.
The cargo net secures lightweight objects
in the cargo area. Attach the net to the
provided anchors. Do not put more than
50 lb (22 kg) in the net. ROOF RACKS AND LOAD
CARRIERS WARNING
When loading the roof racks, we
recommend you evenly distribute the
load, as well as maintain a low
center of gravity. Loaded vehicles, with
higher centers of gravity, may handle
differently than unloaded vehicles. Take
extra precautions, such as slower speeds
and increased stopping distance, when
driving a heavily loaded vehicle. The maximum recommended load, evenly
distributed on the roof rack, is
100 lb
(45 kg).
Note: Never place loads directly on the roof
panel. The roof panel is not designed to
directly carry a load.
You must place loads directly on the
crossbars fitted to the roof rack side rails.
When using the roof rack system, we
recommend that you use genuine Ford
accessory crossbars specifically designed
for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
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Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING
When loading the roof racks,
we recommend you evenly
distribute the load, as well as
maintain a low center of gravity.
Loaded vehicles, with higher
centers of gravity, may handle
differently than unloaded vehicles.
Take extra precautions, such as
slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle. 209
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You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Protected Components
Fuse Amp Rating
Fuse or Relay
Number
Anti-lock brake system pump.
50A 1
5
Center console power point (without rear
park aid).
20A 1
6
Power liftgate.
30A 1
7
Moonroof.
20A 1
8
Second row console power point.
20A 1
9
Third row power seats relay.
Relay
10
Heated rear window relay.
Relay
11
Trailer tow battery charge relay.
Relay
12
Starter motor relay.
Relay
13
Cooling fan number 2 relay.
Relay
14
Fuel pump relay.
Relay
15
Not used.
-
16
110V AC power point.
30A 1
17
Front blower motor relay.
40A 1
18
Starter relay.
30A 1
19
Storage bin power point.
20A 1
20
Instrument panel power point / cigar
lighter.
20A 1
21
Third row seat module.
30A 1
22
Driver power seat.
30A 1
23
Memory module.
Trailer tow battery charge.
30A 1
24
Not used.
-
25
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Protected Components
Fuse Amp Rating
Fuse or Relay
Number
Push button ignition switch.
Intelligent access module power.
20A
27
Not used (spare).
15A
28
Radio.
20A
29
Global positioning system module.
Front park lamps.
15A
30
Trailer tow relay for park lamps.
Front side markers.
Trailer tow brake controller.
5A
31
Smart window motors.
15A
32
Master window and mirror switch.
Lock switch illumination.
Moonroof.
110V AC power point.
Interior rearview mirror.
Not used (spare).
10A
33
Reverse park aid module.
10A
34
Rear heated seat module.
Blind spot monitor module.
Rear video camera.
Interior mirror.
Climate control humidity sensor.
5A
35
Heads-up display.
Heated steering wheel.
10A
36
Refrigerator.
10A
37
Front passenger window switch.
10A
38
High beams.
15A
39
Rear park lamps.
10A
40
License plate lamps.
Extended power module.
7.5A
41
Not used (spare).
5A
42
Not used (spare).
10A
43
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WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflectors.
• Side-window deflectors*.
• Splash guards.
• Spoiler.
Interior Style
• Ambient lighting.
• Door sill plates with logo.
• Floor mats. •
Illuminated door sill plate.
• Rear seat entertainment*.
Lifestyle
• Ash cup or coin holder.
• Camping tent*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
• Conversation mirror.
• Roof racks and carriers*.
• Roof rails.
• Seat covers*.
• Trailer hitches, wiring harnesses and
accessories.
• Tablet cradle.
Peace of Mind
• Full vehicle covers*.
• Locking fuel plug.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues. rigCustomer Remedies
NAV2 and its suppliers’
entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
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L
Liftgate...............................................................69
Lighting Control..............................................82
Flashing the Headlamp High Beam..............83
Headlamp High Beam........................................ 82
Lighting..............................................................82
General Information............................................ 82
Load Carriers See: Roof Racks and Load Carriers............204
Load Carrying
................................................204
Load Limit......................................................204 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 209
Vehicle Loading - with and without a Trailer................................................................ 204
Locking and Unlocking.................................63 Activating Intelligent Access........................... 64
Autolock.................................................................. 65
Autounlock ............................................................ 65
Battery Saver......................................................... 66
Enabling or Disabling Autounlock.................65
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 66
Locking and Unlocking the Doors with the Key Blade............................................................ 63
Opening a Rear Door From the Inside..........64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 64
Smart Unlocks for Intelligent Access Keys...................................................................... 65
Lug Nuts See: Changing a Road Wheel....................... 296
M
Maintenance..................................................245 General Information......................................... 245
Manual Climate Control
..............................114
Manual Liftgate..............................................69
Closing the Liftgate............................................. 69
Opening the Liftgate........................................... 69
Manual Seats
.................................................126
Lumbar Adjustment.......................................... 126Moving the Seat Backward and
Forward............................................................. 126
Recline Adjustment........................................... 126
Memory Function
.........................................128
Easy Entry and Exit Feature............................ 129
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
...... 129
Saving a PreSet Position................................. 128
Message Center See: Information Displays................................. 97
Mirrors See: Heated Windows and Mirrors................121
See: Windows and Mirrors................................ 87
Mobile Communications Equipment.......13
Moonroof..........................................................90 Bounce-Back.......................................................... 91
Opening and Closing the Moonroof...............91
Venting the Moonroof......................................... 91
Motorcraft Parts - 3.5L Duratec.............303
Motorcraft Parts - 3.5L Ecoboost™.................................................305
MyKey Troubleshooting
................................61
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation.....................................................404 cityseeker................................................................ 411
Destination Mode............................................. 406
Map Mode............................................................ 404
Navigation Map Updates................................. 412
Navigation Menu............................................... 409
SiriusXM Traffic and Travel Link.................... 412
SYNC AppLink...................................................... 411
Waypoints............................................................. 410
Normal Scheduled Maintenance..........450 Intelligent Oil-Life Monitor™........................ 450
Normal Maintenance Intervals...................... 451
O
Oil Change Indicator Reset......................250
Oil Check See: Engine Oil Check...................................... 249
Opening and Closing the Hood..............245 Closing the Hood............................................... 246
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Vehicles Sold in Canada: Using Roadside
Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221
Roof Racks and Load Carriers................204
Running-In See: Breaking-In.................................................. 218
Running Out of Fuel....................................154 Adding Fuel From a Portable Fuel
Container.......................................................... 155
Filling a Portable Fuel Container.................. 154
S
Safety Canopy ™............................................49
Safety Precautions.......................................153
Scheduled Maintenance Record...........455
Scheduled Maintenance
...........................447
Seatbelt Extension.........................................41
Seatbelt Height Adjustment
......................38
Seatbelt Reminder........................................39 Belt-Minder™........................................................ 39
Seatbelts...........................................................34 Principle of Operation........................................ 34
Seatbelt Warning Lamp and Indicator Chime
..............................................................39
Conditions of operation..................................... 39
Seats
..................................................................123
Security...............................................................73
Settings............................................................415 911 Assist............................................................... 420
Ambient Lighting................................................ 427
Bluetooth............................................................... 417
Clock........................................................................\
417
Display................................................................... 428
General.................................................................. 425
Media Player......................................................... 416
Mobile Apps......................................................... 424
Navigation............................................................. 422
Phone...................................................................... 417
Radio....................................................................... 421
SiriusXM................................................................ 422
Sound...................................................................... 415
Valet Mode........................................................... 429
Vehicle................................................................... 428Voice Control.......................................................
429
Wi-Fi & Hotspot................................................. 426
Side Airbags
.....................................................48
Sitting in the Correct Position..................123
Snow Chains See: Using Snow Chains................................. 292
Spare Wheel See: Changing a Road Wheel....................... 296
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................453
Exceptions............................................................ 454
Speed Control See: Cruise Control............................................ 189
Stability Control
............................................178
Principle of Operation....................................... 178
Starter Switch See: Ignition Switch............................................ 147
Starting a Gasoline Engine.......................148 Automatic Engine Shutdown........................ 150
Failure to Start..................................................... 150
Guarding Against Exhaust Fumes.................151
Important Ventilating Information................151
Stopping the Engine When Your Vehicle is Moving................................................................. 151
Stopping the Engine When Your Vehicle is Stationary......................................................... 150
Vehicles with an Ignition Key......................... 148
Vehicles with Keyless Start............................. 149
Starting and Stopping the Engine..........147 General Information........................................... 147
Steering............................................................201 Electric Power Steering.................................... 201
Steering Wheel................................................75
Storage Compartments
.............................145
Sunroof See: Moonroof...................................................... 90
Sun Visors.........................................................90 Illuminated Vanity Mirror.................................. 90
Supplementary Restraints System.........44 Principle of Operation........................................ 44
Symbols Glossary
.............................................7
SYNC™ 3........................................................365
General Information......................................... 365
502
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