engine oil FORD FLEX 2018 Warranty Guide

For vehicles within the New Vehicle Limited Warranty time in service
and mileage coverage period, defective tires will be replaced on a pro
rata adjustment basis according to the following mileage-based
Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001-36,000 30%
The tire manufacturer also provides you with a separate tire warranty that
may extend beyond the New Vehicle Limited Warranty coverage. You will
find the manufacturer’s tire warranty with the owner literature supplied
with your vehicle. You have the option of having a tire warranty repair
performed by the tire manufacturer’s authorized service center. If you go
to a tire service center for a repair covered by the New Vehicle Limited
Warranty, you may be charged a prorated amount for wear or other
charges. If so, you should present your paid invoice detailing the nature of
the charges to any Ford Motor Company dealership for refund
consideration. When making warranty repairs on your vehicle, the dealer
will use Ford or Motorcraft parts or remanufactured or other parts that
are authorized by Ford. In certain instances, Ford may authorize repairs at
other than Ford dealer facilities. Tire replacements under warranty will be
made with the same brand and model as originally equipped with the
vehicle unless the same brand and model is no longer available, in which
case a tire of the same brand, size, load, speed and tread type will be
used. In some circumstances, Ford may authorize another brand and/or
model to substitute for the original brand and model, even if still available.
Normal tire wear or damage is not reimbursable. See page 15 for details
of what is not covered.
Extended warranty coverage periods are available for certain
vehicle parts and conditions. Specifically,
(1) Your vehicle’s Powertrain components are covered for five years or
60,000 miles, whichever occurs first. The extended coverage applies to
theEngine: all internal lubricated parts, cylinder block, cylinder heads,
electrical fuel pump, powertrain control module, engine mounts,
flywheel, injection pump, manifold (exhaust and intake), manifold bolts,
oil pan, oil pump, seals and gaskets, engine thermostat, engine
thermostat housing, timing chain cover, timing chain (gears or belt),
turbocharger/supercharger unit, valve covers, water pump;
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Transmission:all internal parts, clutch cover, seals and gaskets, torque
converter, transfer case (including all internal parts), transmission case,
transmission mounts; Front-Wheel Drive: axle shafts, front bearings,
seals and gaskets, universal and constant velocity joints; Rear-Wheel
Drive:axle shafts, rear bearings, center support bearing, drive axle
housing (including all internal parts), drive shaft, retainers, supports,
seals and gaskets, universal and constant velocity joints.
Four-Wheel/All-Wheel Drive: axle shafts, bearings (front and rear),
center support bearing, drive shafts, final drive housing (including all
internal parts), hubs-automatic front locking (four-wheel drive), locking
rings (four-wheel drive), seals and gaskets, universal and constant
velocity joints.
(2) Your vehicle’s safety belts and air bag Supplemental Restraint System
(SRS) are covered for an extended Safety Restraint Coverage Period,
which lasts for five years or 60,000 miles, whichever occurs first.
(3) Your vehicle’s body sheet metal panels are covered for an extended
Corrosion Coverage Period, which lasts for five years, regardless of miles
driven. The extended warranty coverage only applies if a body sheet
metal panel becomes perforated due to corrosion during normal use due
to a manufacturing defect in factory-supplied materials or factory
workmanship. If aluminum body panels have corrosion or rust damage,
and the damage is not the result of abnormal usage, vehicle accident,
customer actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles. For
damage caused by airborne material (environmental fallout) where there
is no factory-related defect involved and therefore no warranty our
policy is to provide free repair of paint damage due to the airborne
material for 12 months or 12,000 miles, whichever occurs first.
(4) Your vehicle’s direct injection diesel engine and certain engine
components are covered during the PowerStroke Diesel Engine Coverage
Period, which lasts for five years or 100,000 miles, whichever occurs
first. The following parts are covered during this extended coverage
period: the engine, cylinder block, heads and all internal parts, intake
and exhaust manifolds, timing gear, harmonic balancer, valve covers, oil
pan and pump, water pump, fuel system (excluding fuel lines, fuel tank
and frame mounted fuel conditioning module sometimes referred to as
the frame mounted pump/filter/water separator or frame mounted fuel
filter/water separator), high pressure lines, gaskets and seals, glow plugs,
turbocharger, two-stage turbocharger assembly, turbocharger actuator,
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WHAT IS COVERED?
For your vehicle if these parts contain an emissions-related defect, they
are covered by both the Emissions Defect Warranty and the Emissions
Performance Warranty.
•Air Flow Sensor
• Air/Fuel Feedback Control
System and Sensors
• Air Induction System
• Catalytic Converters (including
Selective Catalytic Reduction
and Diesel Oxidation Catalysts)
• Cold Start Enrichment System
(diesel only)
• Controls for Deceleration
(diesel only)
• Diesel Exhaust Fluid System
• Diesel Particulate Filter
• Electronic Ignition System
(diesel only)
• Electronic Engine Control
Sensors and Switches
• Powertrain Control Module
(PCM)/Engine Control Module
(ECM)*
• Evaporative Emission Control
System
• Exhaust Gas Recirculation
(EGR) System
• Exhaust Manifold
• Exhaust Pipe
(Manifold to Catalyst)
• Fuel Filler Tube and Seal
(non-diesel only) •
Fuel Injection System
• Fuel Injector Supply Manifold
• Fuel Tank (non-diesel only)
• Fuel Tank Pressure Control
Valve
• Heating Elements of Side
Mirrors and Back Windows
(3.0L Diesel F-150 only)
• Ignition Coil and/or Control
Module
• Intake Manifold
• Intercooler Assembly -
Engine Charger
• Malfunction Indicator Lamp
(MIL)/On-Board Diagnostic
(OBD) System
• PCV system and Oil Filler Cap
• Secondary Air Injection System
• Spark Control Components
• Spark Plugs and Ignition Wires
• Thermostat
• Throttle Body Assembly (MFI)
• Transmission Control Module
(TCM) and Solenoids
• Turbocharger Assembly
• Vacuum Distribution System
* Includes hardware and emissions related software changes only
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WHAT IS COVERED?
If the parts on the following list contains a defect that affects emissions,
they are covered by the Defects Warranties.
•Air Flow Sensor
• Air/Fuel Feedback Control
System and Sensors
• Air Induction System
• Catalytic Converters (including
Selective Catalytic Reduction
and Diesel Oxidation Catalysts)
• Cold Start Enrichment System
(diesel only)
• Controls for Deceleration
(diesel only)
• Diesel Exhaust Fluid System
• Diesel Particulate Filter
• Electronic Ignition System
(diesel only)
• Electronic Engine Control
Sensors and Switches
• Powertrain Control Module
(PCM)/Engine Control Module
(ECM)*
• Evaporative Emission Control
System
• Exhaust Gas Recirculation
(EGR) System
• Exhaust Manifold
• Exhaust Pipe (Manifold to
Catalyst)
• Fuel Filler Tube and Seal
(non-diesel only) •
Fuel Injection System
• Fuel Injector Supply Manifold
• Fuel Tank (non-diesel only)
• Fuel Tank Pressure Control
Valve
• Heating Elements of Side
Mirrors and Back Windows
(3.0L Diesel F-150 only)
• Ignition Coil and/or Control
Module
• Intake Manifold
• Intercooler Assembly - Engine
Charger
• Malfunction Indicator Lamp
(MIL)/On-Board Diagnostic
(OBD) System
• PCV System and Oil Filler Cap
• Secondary Air Injection System
• Spark Control Components
• Spark Plugs and Ignition Wires
• Thermostat
• Throttle Body Assembly (MFI)
• Transmission Control Module
(TCM) and Solenoids
• Turbocharger Assembly
• Vacuum Distribution System
* Includes hardware and emissions related software changes only
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