key FORD FOCUS 2011 2.G Service Manual

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
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FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
This switch is located in the front
passenger’s footwell, behind the kick
panel access cover.
To reset the switch:
1. Turn the ignition off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pressing in on the reset
button.
4. Turn the ignition to the on position.
5. Wait a few seconds and return the key to off.
6. Make another check for leaks.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
•Do not work on a hot engine.
•When the engine is running, make sure that loose clothing, jewelry or
long hair does not get caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
If you disconnect the battery, the engine must “relearn” its idle condition
before your vehicle will drive properly, as explained inBatteryin this
section.
Working with the engine off
1. For vehicles equipped with an automatic transmission, set the parking
brake and shift to P (Park). For vehicles equipped with a manual
transmission, set the parking brake, press and hold the clutch pedal,
place the gearshift in 1 (First), and release the clutch pedal.
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. For vehicles equipped with an automatic transmission, set the parking
brake and shift to P (Park). For vehicles equipped with a manual
transmission, set the parking brake, press and hold the clutch pedal,
place the gearshift in N (Neutral), and release the clutch pedal.
2. Block the wheels.
Maintenance and Specifications
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Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the service engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If the service engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer toOn-board
diagnostics (OBD-II)in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if the service engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete. If
the vehicle is still not ready for I/M testing, the above driving cycle will
have to be repeated.
Maintenance and Specifications
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Lifestyle
•Ash cup / smoker’s package•Garmin navigation*
•Rear bumper protector*•Roof racks and carriers*
•Cargo net*•Cargo organization and
management
Peace of mind
•Keyless entry keypad•Vehicle tracking and recovery*
•Remote start•Seat covers*
•Vehicle security systems•Windshield wiper shaker*
•Wheel locks•Back up camera*
•Bumper mounted parking sensors*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
Accessories
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filter, specifications ........232, 258
recommendations ...................232
refill capacities ........................259
specifications ..........................259
Event data recording ....................7
Exhaust fumes ..........................174
F
Fail safe cooling ........................239
Fan, Engine Cooling .........227, 229
Fleet MyKey programming ........68
Floor mats ...................................67
Fluid capacities .........................259
Fog lamps ....................................46
Fuel ............................................241
calculating fuel
economy ............................20, 246
cap ...........................................243
capacity ...................................259
choosing the right fuel ...........244
detergent in fuel .....................245
filling your vehicle
with fuel ..................241, 243, 246
filter, specifications ........240, 258
fuel pump shut-off switch .....192
improving fuel economy ........246
octane rating ...........244, 262–263
quality ......................................245
running out of fuel .................245
safety information relating to
automotive fuels .....................241
Fuel pump shut-off switch .......192
Fuses ..................................192–193
G
Gas cap (see Fuel cap) ............243Gas mileage
(see Fuel economy) .................246
Gauges .........................................17
H
Hazard flashers .........................191
Head restraints ...........................88
Headlamps ...................................46
aiming ........................................48
bulb specifications ....................51
daytime running lights .............47
flash to pass ..............................47
high beam .................................46
replacing bulbs .........................52
turning on and off ....................46
Heating
heating and air conditioning
system .......................................42
Hood ..........................................228
I
Ignition .......................171, 262–263
Infant seats
(see Safety seats) .....................129
Inspection/maintenance (I/M)
testing ........................................251
Instrument panel
cleaning ...................................222
cluster ........................................12
lighting up panel
and interior ...............................47
J
Jack ............................................199
positioning ...............................199
storage .....................................199
Jump-starting your vehicle ......206
Index
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K
Keyless entry system
autolock .....................................74
Keys .............................................84
positions of the ignition .........171
L
Lamps
bulb replacement
specifications chart ..................51
daytime running light ...............47
fog lamps ...................................46
headlamps .................................46
headlamps, flash to pass ..........47
instrument panel, dimming .....47
interior lamps .....................49–51
replacing bulbs .........................52
LATCH anchors .........................135
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........177
Load limits .................................163
Locks
autolock .....................................74
childproof ..................................77
doors ..........................................73
Lubricant specifications ...........259
Lug nuts ....................................205
M
Manual transmission .................187
fluid capacities ........................259
lubricant specifications ..........259
reverse .....................................188
Message center ...........................19english/metric button ...............22
system check button ................22
warning messages .....................22
Mirrors ...................................61–62
automatic dimming rearview
mirror ........................................61
heated ........................................62
side view mirrors (power) .......62
Moon roof ....................................65
Motorcraftparts ..............226, 258
MyKey ..........................................68
O
Octane rating ............................244
Oil (see Engine oil) ..................231
P
Parental MyKey programming ...68
Parking brake ............................178
Parts
(see Motorcraftparts) ...........258
Passenger Occupant
Classification Sensor ...................97
Power distribution box
(see Fuses) ...............................196
Power door locks ........................73
Power mirrors .............................62
Power point .................................59
Power steering ..........................182
fluid, checking and adding ....252
fluid, refill capacity ................259
fluid, specifications .................259
Power Windows ...........................60
Index
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