maintenance FORD FOCUS ELECTRIC 2017 3.G Owners Manual

Introduction
About This Manual...........................................5
Symbols Glossary.............................................5
Data Recording..................................................7
California Proposition 65...............................9
Perchlorate..........................................................9
Ford Credit
...........................................................9
Replacement Parts Recommendation......................................10
Special Notices
................................................10
Mobile Communications Equipment......................................................11
Environment
Protecting the Environment
........................12
At a Glance
Instrument Panel Overview.........................13
Child Safety
General Information
.......................................15
Installing Child Restraints
............................16
Booster Seats
..................................................22
Child Restraint Positioning.........................24
Child Safety Locks
..........................................25
Seatbelts
Principle of Operation...................................27
Fastening the Seatbelts..............................28
Seatbelt Height Adjustment.....................30
Seatbelt Warning Lamp and Indicator Chime.............................................................30
Seatbelt Reminder
..........................................31
Child Restraint and Seatbelt Maintenance
................................................33
Seatbelt Extension
........................................33
Personal Safety System ™
Personal Safety System ™
..........................34Supplementary Restraints
System
Principle of Operation..................................35
Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags
.....................................................39
Driver Knee Airbag.........................................40
Safety Canopy ™
.............................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal
...............................................43
Keys and Remote Controls
General Information on Radio Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or Remote Control............................................................47
MyKey ™
Principle of Operation..................................48
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status................51
Using MyKey With Remote Start Systems..........................................................51
MyKey Troubleshooting
...............................52
Doors and Locks
Locking and Unlocking
.................................53
Manual Liftgate
..............................................56
Security
Passive Anti-Theft System
........................58
Anti-Theft Alarm
............................................59
Steering Wheel
Adjusting the Steering Wheel....................61
Audio Control....................................................61
Voice Control...................................................62
Cruise Control
..................................................62
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Table of Contents

Using Traction Control.................................121
Stability Control
Principle of Operation.................................122
Using Stability Control................................123
Parking Aids
Principle of Operation.................................124
Rear Parking Aid
............................................124
Rear View Camera
........................................125
Cruise Control
Principle of Operation.................................129
Using Cruise Control
....................................129
Driving Aids
Steering.............................................................131
Load Carrying
Rear Under Floor Storage..........................132
Load Limit........................................................132
Towing
Towing a Trailer.............................................138
Transporting the Vehicle............................138
Towing the Vehicle on Four Wheels......138
Driving Hints
Breaking-In.....................................................140
Cold Weather Precautions.......................140
Driving Through Water
...............................140
Floor Mats
.......................................................140
Roadside Emergencies
Roadside Assistance...................................142
Hazard Flashers
............................................143
Jump Starting the Vehicle.........................143
Collision, Damage or Fire Event..............145
Post-Crash Alert System...........................146 Customer Assistance
Getting the Services You Need................147
In California (U.S. Only).............................148
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................149
Utilizing the Mediation/Arbitration Program (Canada Only)
........................150
Getting Assistance Outside the U.S. and Canada.........................................................150
Ordering Additional Owner's Literature......................................................151
Reporting Safety Defects (U.S. Only)..............................................................152
Reporting Safety Defects (Canada Only)..............................................................152
Fuses
Fuse Specification Chart...........................154
Changing a Fuse
...........................................164
Maintenance
General Information
....................................166
Opening and Closing the Hood...............167
Under Hood Overview
................................168
Coolant Check
...............................................168
Brake Fluid Check.........................................170
Washer Fluid Check.......................................171
Changing the 12V Battery............................171
Checking the Wiper Blades.......................172
Changing the Front Wiper Blades...........173
Changing the Rear Wiper Blades............174
Adjusting the Headlamps..........................174
Removing a Headlamp...............................175
Changing a Bulb............................................176
Bulb Specification Chart
............................178
Vehicle Care
General Information....................................180
Cleaning Products.......................................180
Cleaning the Exterior
....................................181
Waxing..............................................................182
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Table of Contents

Cleaning the Engine.....................................182
Cleaning the Windows and Wiper
Blades...........................................................183
Cleaning the Interior....................................183
Cleaning the Instrument Panel and Instrument Cluster Lens........................184
Cleaning Leather Seats
..............................184
Repairing Minor Paint Damage...............185
Cleaning the Wheels...................................185
Vehicle Storage
.............................................185
Wheels and Tires
Tire Sealant and Inflator Kit.....................188
Tire Care...........................................................194
Using Snow Chains....................................209
Tire Pressure Monitoring System..........209
Changing a Road Wheel
.............................213
Lug Nuts...........................................................214
Capacities and Specific- ations
Motorcraft Parts
............................................215
Vehicle Identification Number.................216
Vehicle Certification Label.........................217
Transmission Code Designation
..............217
Capacities and Specifications
.................218
Audio System
General Information...................................220
Audio Unit - Vehicles With: Sony Audio System..........................................................221
Media Hub......................................................223
SYNC™ 3
General Information...................................224
Home Screen
.................................................235
Using Voice Recognition...........................236
Entertainment...............................................242
Phone...............................................................252
Navigation.......................................................257 Electric Vehicle Information....................266
Apps
.................................................................285
Settings
............................................................287
SYNC™ 3 Troubleshooting......................299
Accessories
Accessories.....................................................312
Ford Protect
Ford Protect....................................................314
Scheduled Maintenance
General Maintenance Information
........316
Normal Scheduled Maintenance...........319
Scheduled Maintenance Record...........320
Appendices
End User License Agreement
.................330
Type Approvals............................................354
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Table of Contents

We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 10
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4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 180). SEATBELT EXTENSION WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash. Only use extensions provided free of
charge by Ford Motor Company
dealers. The dealer will provide an
extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle ’s seatbelt
restraint system. Never use seatbelt extensions to
install child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over
the lap or to make the seatbelt
buckle easier to reach. If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Supplementary Restraints System

Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of accident
(frontal impact, side impact or rollover)
the restraints control module will deploy
the appropriate safety devices. The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. You could hear five tones
that repeat periodically until you repair the
problem, the warning indicator light could
illuminate or both. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The indicator light will not
illuminate immediately after the
ignition is turned on.
• The indicator light either flashes or
stays illuminated.
• You could hear five tones that repeat
periodically until you repair the
problem.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the airbag
supplemental restraint system are
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Supplementary Restraints SystemE67017

Maintenance
Action
Message
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See Maintenance (page
166).
Brake fluid level low
Service now
Displays when the brake system needs servicing. Stop yourvehicle in a safe place. Contact an authorized dealer.
Brake system fault Stop
safely
Displays when the motor coolant temperature is excessively high.
Motor Coolant Over
Temperature
Displayed when the kit needs service. See your authorized dealer.
Service Tire Mobility Kit
Informs you that the powertrain needs service due to apowertrain malfunction.
See Manual
Displays when the washer fluid is low and needs to be refilled.See
Maintenance (page 166).
Washer Fluid Level Low
MyKey Action
Message
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when starting the vehicle and MyKey is in use andthe MyKey speed limit is on.
Speed Limited to xx
MPH/km/h
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt- Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
be Deactivated
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Information Displays

Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window will automatically turn off after a
short period of time.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped) When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. Replace the filter at regular intervals. See
Scheduled Maintenance
(page 316).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
You can switch this feature on or off and
adjust the settings using the information
display.
The system adjusts the interior
temperature depending on your chosen
settings during remote start.
You cannot adjust the climate control
setting during remote start operation.
When you switch the ignition on, the
climate control system will return to the
previous settings. You can now make
adjustments.
You can switch on certain
vehicle-dependent features when needed,
such as:
• Heated rear window.
• Heated exterior mirrors.
Note: You can control the system through
SYNC using a smartphone app. See
Apps
(page 285).
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Climate ControlE72507 E72507

GENERAL INFORMATION
WARNINGS
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Your vehicle consists of various high
voltage components and wiring. All
high voltage cables are labeled and
covered with a solid orange covering or
orange striped tape. Do not touch these
components. Failure to follow this warning
could result in serious personal injury or
death. The high voltage battery system is a high
voltage, lightweight lithium-ion battery
which has two individual packs. One pack
is located in the rear cargo area behind the
second row seats, the other is located
underneath the vehicle. The high voltage
battery system uses an advanced active
liquid heating and cooling system to
regulate high voltage battery temperature
and help maximize the life of the high
voltage battery.
Note:
The high voltage battery does not
require regular service maintenance.
Note: The high voltage battery will
experience gradual capacity loss with time
and usage. This is normal.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages. WARNINGS
This equipment has arcing or
sparking parts. Do not expose to
flammable vapors. Position this
equipment at least 18 in (450 mm) above
the floor. Do not allow charging equipment to
be immersed in water or liquids.
Failure to follow this warning could
result in fire, serious personal injury or
death. Do not attempt to open the charging
equipment. Failure to follow this
instruction could result in personal
injury, death or property damage. Do not use the charging equipment
if it is faulty or has been damaged.
Failure to follow this instruction
could result in personal injury, death or
property damage. Install charging equipment in
compliance with local regulations.
Failure to follow this warning could
result in fire, serious personal injury or
death. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. AC Charging
Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing High Voltage Battery