tow FORD FOCUS ELECTRIC 2018 Service Manual

GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.7 in (12 cm) audio compact discs only. Due
to technical incompatibility, certain
recordable and re-recordable compact discs
may not function correctly when used in
Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion. Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•
There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Audio System

Action and description
Menu item
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See
Settings (page 290).
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored. There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the
preset button shows which bank of presets
you are currently viewing.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings
(page 290).
SiriusXM Satellite Radio Reception Factors and Troubleshooting Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 290).
Note: HD Radio broadcasts are not
available in all markets.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

Description
Item
Callout
This indicates which mode is active within the vehicle
system.
Power Flow
A
Action and Description
Menu Item
The system is storing
power in the high-voltage
battery.
Status: Charging HV
Battery
The vehicle is either at
rest, or sharing very little
power between the elec-
tric system parts.
Status: Idle
The vehicle is driving in
electric mode (the power
is coming from the elec-
tric motor).
Status: Electric Drive
The high-voltage battery
charging from the char-
ging station is complete.
Status: Charge Complete
Shows the direction of power flow between the
wheels and the electric motor.
Motor-to-Wheel Flow
B
Represents the electric motor. The higher the motor
power is, the larger the circle around this node. Any
time the vehicle is ready to be driven, the motor node
illuminates.
Electric Motor
C
Shows the direction of power flow between the high-
voltage battery and the electric motor. Flow toward
the motor indicates the battery is providing power to
accelerate the vehicle (discharging the battery). Flow
toward the battery indicates the electric motor is
providing power to the battery (charging the battery).
1
Battery-to-
Motor Flow
D
Appears when you plug your vehicle into the charging
station. When charging the high voltage battery from
the charging station, you can see flow from the plug
to the battery on the screen.
Plug
E
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Ford Protect

Storage Compartments............................106
Sun Visors..........................................................74
Illuminated Vanity Mirror.................................... 74
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Switching Off the Electric Motor............108
Symbols Glossary.............................................5
SYNC™ 3.........................................................227 General Information.......................................... 227
SYNC™ 3 Troubleshooting.....................304
T
Tailgate See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications.............218
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................151
Tire Care...........................................................197 Glossary of Tire Terminology......................... 199
Information About Uniform Tire Quality Grading............................................................... 197
Information Contained on the Tire Sidewall........................................................... 200
Temperature A B C............................................. 198
Traction AA A B C............................................... 198
Treadwear............................................................. 198
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit...................191
Tire Pressure Monitoring System............212 Changing Tires With a Tire Pressure
Monitoring System........................................ 213
Understanding Your Tire Pressure Monitoring System ....................................... 214
Tire Repair Kit See: Tire Sealant and Inflator Kit...................191
Tire Sealant and Inflator Kit
......................191
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 193
General Information.......................................... 192
Second Stage: Checking Tire Pressure............................................................ 195
Tips for Use of the Kit....................................... 192
What to Do After the Tire has Been Sealed................................................................ 195
What to Do When a Tire Is Punctured........193 Tires
See: Wheels and Tires....................................... 191
Towing a Trailer
.............................................140
Towing the Vehicle on Four Wheels..........................................................140
Emergency Towing............................................ 140
Recreational Towing........................................... 141
Towing..............................................................140
Traction Control
.............................................123
Principle of Operation....................................... 123
Transmission Code Designation............220
Transmission...................................................118
Transporting the Vehicle...........................140
Type Approvals
..............................................361
U
Under Hood Overview..................................171
Using Cruise Control
.....................................131
Switching Cruise Control Off........................... 131
Switching Cruise Control On........................... 131
Using MyKey With Remote Start Systems
...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems................................... 51
Using Snow Chains......................................212
Using Stability Control................................125
Using Traction Control................................123 Switching the System Off................................ 123
System Indicator Lights and Messages.......................................................... 123
Using a Switch..................................................... 123
Using the Information Display Controls............................................................. 123
Using Voice Recognition
...........................239
Audio Voice Commands................................. 240
Mobile App Voice Commands...................... 243
Navigation Voice Commands........................ 242
Phone Voice Commands................................. 241
SiriusXM Traffic and Travel Link Voice Commands..................................................... 244
Voice Settings Commands............................ 244
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................152
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index

V
Vehicle Care....................................................183
General Information.......................................... 183
Vehicle Certification Label.......................220
Vehicle Identification Number.................219
Vehicle Storage.............................................188
12V Battery............................................................ 189
Body........................................................................\
189
Brakes..................................................................... 189
Cooling System................................................... 189
Electric Motor...................................................... 189
General................................................................... 189
High Voltage Battery......................................... 189
Miscellaneous..................................................... 190
Removing Vehicle From Storage.................. 190
Tires........................................................................\
. 189
Ventilation See: Climate Control.......................................... 94
VIN See: Vehicle Identification Number.............219
Voice Control...................................................62
W
Warning Lamps and Indicators..................77 Anti-Lock Braking System Warning
Lamp..................................................................... 77
Battery Charging Condition Warning Lamp..................................................................... 77
Brake System Warning Lamp........................... 77
Cruise Control Indicator ..................................... 77
Direction Indicator................................................ 78
Door Ajar.................................................................. 78
Fasten Safety Belt Warning Lamp.................78
Front Airbag Warning Lamp............................. 78
Headlamp and Parking Lamp Indicator ........................................................................\
........ 78
High Beam Indicator............................................ 78
Liftgate Ajar............................................................ 78
Limited Performance.......................................... 78
Low Battery............................................................. 78
Low Tire Pressure Warning............................... 78
Low Washer Fluid................................................. 78
Motor Coolant Temperature............................ 78
Powertrain Fault................................................... 79
Ready to Drive........................................................ 79
Stability Control Off Indicator......................... 79Stability Control Warning Lamp ....................
79
Stop Safely............................................................. 79
Vehicle Plugged in................................................ 79
Washer Fluid Check......................................174
Washers See: Cleaning the Exterior............................... 184
See: Wipers and Washers................................. 64
Waxing..............................................................185
Wheel Nuts See: Changing a Road Wheel........................ 216
Wheels and Tires
...........................................191
Windows and Mirrors.....................................71
Windshield Washers
.....................................64
Windshield Wipers........................................64
Intermittent Wipe................................................ 64
Speed Dependent Wipers................................ 64
Wiper Blades See: Checking the Wiper Blades................... 175
Wipers and Washers.....................................64
Wrecker Towing See: Transporting the Vehicle....................... 140
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index