maintenance FORD FOCUS ELECTRIC 2018 Owners Manual

Introduction
About This Manual...........................................5
Symbols Glossary.............................................5
Data Recording..................................................7
California Proposition 65...............................9
Perchlorate..........................................................9
Ford Credit
...........................................................9
Replacement Parts Recommendation......................................10
Special Notices
................................................10
Mobile Communications Equipment......................................................11
Environment
Protecting the Environment
........................12
At a Glance
Instrument Panel Overview.........................13
Child Safety
General Information
.......................................15
Installing Child Restraints
............................16
Booster Seats
..................................................22
Child Restraint Positioning.........................24
Child Safety Locks
..........................................25
Seatbelts
Principle of Operation...................................27
Fastening the Seatbelts..............................28
Seatbelt Height Adjustment.....................30
Seatbelt Warning Lamp and Indicator Chime.............................................................30
Seatbelt Reminder
..........................................31
Child Restraint and Seatbelt Maintenance
................................................33
Seatbelt Extension
........................................33
Personal Safety System ™
Personal Safety System ™
..........................34Supplementary Restraints
System
Principle of Operation..................................35
Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags
.....................................................40
Driver Knee Airbag
..........................................41
Safety Canopy ™
.............................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal
...............................................43
Keys and Remote Controls
General Information on Radio Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or Remote Control............................................................47
MyKey ™
Principle of Operation..................................48
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status................51
Using MyKey With Remote Start Systems..........................................................51
MyKey Troubleshooting
...............................52
Doors and Locks
Locking and Unlocking
.................................53
Manual Liftgate
..............................................56
Security
Passive Anti-Theft System
........................58
Anti-Theft Alarm
............................................59
Steering Wheel
Adjusting the Steering Wheel....................61
Audio Control....................................................61
Voice Control...................................................62
Cruise Control
..................................................62
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Table of Contents

Using Traction Control................................123
Stability Control
Principle of Operation.................................124
Using Stability Control................................125
Parking Aids
Principle of Operation.................................126
Rear Parking Aid............................................126
Rear View Camera........................................127
Cruise Control
Principle of Operation..................................131
Using Cruise Control.....................................131
Driving Aids
Steering............................................................133
Load Carrying
Rear Under Floor Storage
..........................134
Load Limit
........................................................134
Towing
Towing a Trailer.............................................140
Transporting the Vehicle...........................140
Towing the Vehicle on Four Wheels......140
Driving Hints
Breaking-In......................................................142
Cold Weather Precautions........................142
Driving Through Water................................142
Floor Mats
........................................................142
Roadside Emergencies
Roadside Assistance
...................................144
Hazard Flashers
............................................145
Jump Starting the Vehicle.........................145
Collision, Damage or Fire Event...............147
Post-Crash Alert System...........................148 Customer Assistance
Getting the Services You Need...............149
In California (U.S. Only).............................150
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................151
Utilizing the Mediation/Arbitration Program (Canada Only)
........................152
Getting Assistance Outside the U.S. and Canada.........................................................152
Ordering Additional Owner's Literature.....................................................153
Reporting Safety Defects (U.S. Only).............................................................154
Reporting Safety Defects (Canada Only).............................................................154
Fuses
Fuse Box Locations......................................156
Fuse Specification Chart...........................156
Changing a Fuse............................................167
Maintenance
General Information
....................................169
Opening and Closing the Hood
...............170
Under Hood Overview..................................171
Coolant Check.................................................171
Brake Fluid Check.........................................173
Washer Fluid Check
.....................................174
Changing the 12V Battery..........................174
Checking the Wiper Blades.......................175
Changing the Front Wiper Blades..........176
Changing the Rear Wiper Blades............177
Adjusting the Headlamps..........................177
Removing a Headlamp...............................178
Changing a Bulb............................................179
Bulb Specification Chart............................181
Vehicle Care
General Information....................................183
Cleaning Products........................................183
Cleaning the Exterior...................................184
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Waxing..............................................................185
Cleaning the Engine....................................185
Cleaning the Windows and Wiper
Blades..........................................................186
Cleaning the Interior....................................186
Cleaning the Instrument Panel and Instrument Cluster Lens........................187
Cleaning Leather Seats..............................187
Repairing Minor Paint Damage...............188
Cleaning the Wheels
...................................188
Vehicle Storage
.............................................188
Wheels and Tires
Tire Sealant and Inflator Kit......................191
Tire Care
...........................................................197
Using Snow Chains......................................212
Tire Pressure Monitoring System............212
Changing a Road Wheel
............................216
Lug Nuts
............................................................217
Capacities and Specific- ations
Motorcraft Parts
............................................218
Vehicle Identification Number.................219
Vehicle Certification Label
.......................220
Transmission Code Designation............220
Capacities and Specifications.................221
Audio System
General Information
....................................223
Audio Unit - Vehicles With: Sony Audio System.........................................................224
Media Hub
......................................................226
SYNC™ 3
General Information
....................................227
Home Screen
................................................238
Using Voice Recognition...........................239
Entertainment..............................................245
Phone...............................................................255 Navigation......................................................260
Electric Vehicle Information....................269
Apps.................................................................288
Settings...........................................................290
SYNC™ 3 Troubleshooting.....................304
Accessories
Accessories.....................................................316
Ford Protect
Ford Protect....................................................318
Scheduled Maintenance
General Maintenance Information.......320
Normal Scheduled Maintenance...........323
Scheduled Maintenance Record...........324
Appendices
Electromagnetic Compatibility
..............334
End User License Agreement.................336
Type Approvals
..............................................361
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Table of Contents

We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. NEVER use a rearward facing child
restraint on a seat protected by an
ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur. 10
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4. While the seatbelt warning light is on,
buckle and then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 183). SEATBELT EXTENSION WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash. Only use extensions provided free of
charge by Ford Motor Company
dealers. The dealer will provide an
extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle ’s seatbelt
restraint system. Never use seatbelt extensions to
install child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over
the lap or to make the seatbelt
buckle easier to reach. If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Do not place your arms on the airbag
cover or through the steering wheel.
Failure to follow this instruction
could result in personal injury. Keep the areas in front of the airbags
free from obstruction. Do not affix
anything to or over the airbag covers.
Objects could become projectiles during
airbag deployment or in a sudden stop.
Failure to follow this instruction could
result in personal injury or death. Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42).
Proper Driver and Front Passenger
Seating Adjustment WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least
10 in (25 cm) between an
occupant's chest and the driver airbag
module. To properly position yourself away from
the airbag:
•
Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 42).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy). CRASH SENSORS AND
AIRBAG INDICATOR WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. You could hear five tones
that repeat periodically until you repair the
problem, the warning indicator light could
illuminate or both. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The indicator light will not
illuminate immediately after the
ignition is turned on.
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Maintenance
Action
Message
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See Maintenance (page
169).
Brake fluid level low
Service now
Displays when the brake system needs servicing. Stop your
vehicle in a safe place. Contact an authorized dealer.
Brake system fault Stop
safely
Displays when the motor coolant temperature is excessively
high.
Motor Coolant Over
Temperature
Displayed when the kit needs service. See your authorized
dealer.
Service Tire Mobility Kit
Informs you that the powertrain needs service due to a
powertrain malfunction.
See Manual
Displays when the washer fluid is low and needs to be refilled.
See
Maintenance (page 169).
Washer Fluid Level Low
MyKey Action
Message
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when starting the vehicle and MyKey is in use and
the MyKey speed limit is on.
Speed Limited to
{MyKey limit ##0} mph
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 81 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is
reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt- Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
be Deactivated
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Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window will automatically turn off after a
short period of time.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped) When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the center
console.
The particulate filtration system reduces
the concentration of airborne particles
such as dust, spores and pollen in the air
supplied to the interior of your vehicle.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. The particulate filtration system gives you
and your passengers the following
benefits:
•
It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 320).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
The climate control system adjusts the
cabin temperature during remote start.
You cannot adjust the system during
remote start operation. Switch on the
ignition to return the system to its previous
settings. You can now make adjustments.
You need to switch on certain
vehicle-dependent features, such as:
• Heated mirrors.
• Heated rear window.
You can adjust the settings using the
information display controls. See
Information Displays
(page 80).
Note: You can control the system through
SYNC using a smartphone app. See
Apps
(page 288).
Automatic Settings
You can set the climate control to operate
in AUTO mode through the information
display setting: Remote Start > Climate
Control > Heater-A/C > Auto. The climate
control system automatically sets the
interior temperature to
72°F (22°C).
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GENERAL INFORMATION
WARNINGS
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Your vehicle consists of various high
voltage components and wiring. All
high voltage cables are labeled and
covered with a solid orange covering or
orange striped tape. Do not touch these
components. Failure to follow this warning
could result in serious personal injury or
death. The high voltage battery system is a high
voltage, lightweight lithium-ion battery
which has two individual packs. One pack
is located in the rear cargo area behind the
second row seats, the other is located
underneath the vehicle. The high voltage
battery system uses an advanced active
liquid heating and cooling system to
regulate high voltage battery temperature
and help maximize the life of the high
voltage battery.
Note:
The high voltage battery does not
require regular service maintenance.
Note: The high voltage battery will
experience gradual capacity loss with time
and usage. This is normal.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages. WARNINGS
This equipment has arcing or
sparking parts. Do not expose to
flammable vapors. Position this
equipment at least 18 in (450 mm) above
the floor. Do not allow charging equipment to
be immersed in water or liquids.
Failure to follow this warning could
result in fire, serious personal injury or
death. Do not attempt to open the charging
equipment. Failure to follow this
instruction could result in personal
injury, death or property damage. Do not use the charging equipment
if it is faulty or has been damaged.
Failure to follow this instruction
could result in personal injury, death or
property damage. Install charging equipment in
compliance with local regulations.
Failure to follow this warning could
result in fire, serious personal injury or
death. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. Note:
Find the nearest charging stations by
using the MyFord Mobile app.
AC Charging
Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing High Voltage Battery