towing FORD FREESTAR 2004 1.G User Guide

Maximum Loaded Trailer Weight– is the highest possible weight of a
fully loaded trailer the vehicle can tow. It assumes a vehicle with only
mandatory options, no cargo (internal or external), a tongue load of
10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel
trailer), and driver only (68 kg [150 lbs]).Consult your dealership (or
the RV and Trailer Towing Guide provided by your dealership) for
more detailed information.
Tongue Load or Fifth Wheel King Pin Weight– refers to the amount
of the weight that a trailer pushes down on a trailer hitch.
Examples:For a 2268 kg (5000 lbs.) conventional trailer, multiply 5000
by 0.10 and 0.15 to obtain a proper tongue load range of 227 to 340 kg
(500 to 750 lbs.). For an 5216 kg (11,500 lbs.) fifth wheel trailer,
multiply by 0.15 and 0.25 to obtain a proper king pin load range of 782
to 1304 kg (1,725 to 2,875 lbs.)
Do not exceed the GVWR or the GAWR specified on the
certification label.
Do not use replacement tires with lower load carrying capacities
than the originals because they may lower the vehicle’s GVWR
and GAWR limitations. Replacement tires with a higher limit than the
originals do not increase the GVWR and GAWR limitations.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle and/or personal injury.
TRAILER TOWING
Your vehicle is capable either of towing Class I trailers or up to Class II
trailers when equipped with the optional trailer tow package.
If your vehicle does not have the optional trailer tow package your
vehicle is partially prepped for trailer tow lamp wiring but you will also
need to install electrical kit 3F2Z-15A416-A. This kit contains fuses and
relays to isolate the vehicle lighting circuitry from the trailer lighting and
an adapter wiring harness containing the standard 4-pin trailer plug.
Refer to theTrailer lampssection in this chapter for additional
information.Do not tow above 907 kg (2000 lbs) without the
manufacturer-installed trailer tow package.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
179

If your vehicle has the optional trailer tow package it comes with heavy
duty cooling fans, auxiliary transmission fluid cooler, an auxiliary engine
oil cooler (4.2L engine only), heavy duty battery, trailer tow wiring
(including fuses and relays to isolate the vehicle lighting circuitry from
the trailer lighting) and a kit (in a cardboard box) that includes an
adapter wiring harness that contains the standard 4-pin trailer plug.
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
•Stay within your vehicle’s load limits. If exceeded, cargo should be
removed from the trailer and/or the vehicle until all weights are within
specified limits.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special Operating Conditionsin the scheduled maintenance guide.
•Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Vehicle towing capability/Trailer
hitch requirementTrailer
Model/
EngineGCWR -
kg (lbs)Hitch type
requiredTrailer Weight
range - kg
(lbs)Tongue load
Van, 3.9L
3175
(7000)
Class I
Non-Equalizing
Weight
Carrying
0 - 907
(0 - 2000)10–15% of TW
(91 kg [200
lbs.] maximum) Wagon,
3.9L
Wagon,
4.2L3266
(7200)
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
180

Vehicle towing capability/Trailer
hitch requirementTrailer
Wagon,
3.9L with
trailer
tow
option3856
(8500)
Class II
Non-Equalizing
Weight
Carrying0 - 1588
(0 - 3500)10–15% of TW
(159 kg [350
lbs.] maximum) Wagon,
4.2L with
trailer
tow
option3946
(8700)
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded trailer when figuring the total weight.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of control
and personal injury.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper. Use a load
carrying hitch that does not exceed your vehicle’s capability. See the
Tongue Loadsection in the trailer towing chart earlier in this section for
range details on a specific trailer load.
Safety chains
Always connect the trailer’s safety chains to the hook retainers on the
hitch. To connect the trailer’s safety chains, cross the chains under the
trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
181

Trailer brakes
Be sure your trailer conforms to all applicable local and Federal
Regulations regarding trailer braking. If your trailer is equipped with
electronically controlled brakes you will need to have an electronic brake
controller with associated wiring installed to your vehicle by a qualified
technician.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working.
Do not splice into the vehicle lamp wiring for trailer lamps. Your
vehicle uses an advanced electronic module to control and
monitor your vehicle lamps. Splicing into the wiring or attaching
wiring to the vehicle bulbs may DISABLE the rear vehicle lamps
or cause them not to function properly. Your lamp outage feature
may also be disabled or provide incorrect information.
See your dealer or trailer rental agency for proper instructions and
equipment for hooking up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Understanding the positions of the 4–speed automatic
transmissionsection in this chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
182

Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Front Wheel Drive (FWD) vehicles:
It is not recommended to tow front wheel drive vehicles with the front
drive wheels on the ground. It is recommended to tow your vehicle with
the drive wheels on a dolly or two wheel car hauling trailer.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer or flatbed transport vehicle) your
vehicle can be flat towed (all wheels on the ground) under the following
conditions:
•Place the transmission in N (Neutral).
•Maximum speed is 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
183

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
Roadside Emergencies
184

13. Remove the jack and fully
tighten the lug nuts in the order
shown.
14. If equipped with a bolted-on
wheel cover, install the center
ornament and tighten the five
plastic nuts until they click (do not
use power tools on these nuts).
Install the outer wheel cover.
15. If removed, install center
ornament or wheel cover.
16. Put flat tire, jack and lug wrench away in the proper stowage
locations.
Stowing the full-size tire
Note: Failure to follow these instructions may result in personal
injury. Do not install the flat tire underneath the vehicle.
Place tire inside the vehicle near the rear of the vehicle with the valve
stem facing down.
1. Remove tether kit from the jack storage area.
2. Pass cable retainer through the center of the wheel.
3. Raise the tire and secure the cable with the wing screw provided in
the tether cable kit, by installing it on the luggage back panel and
turning the wing screw clockwise. You will hear an audible click when
the tire is properly secured.
4. Check that the flat tire is properly secured.
Stowing the spare tire
Note:Ifno tireis to be stowed under the vehicle, attach the secondary
(locking) wheel retainer to the primary retainer using cable tie provided.1
4 3
2 5
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
201

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift, the front
wheels must be placed on a dolly to prevent damage to the transaxle.
If your vehicle must be towed with the drive wheels on the ground:
•Place the transaxle in N (Neutral).
•Do not exceed the distance of 80 km (50 miles).
•Do not exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
209

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
212

Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
244