tow FORD FREESTAR 2004 1.G Service Manual

•Secondary lock in locked position
Note:Do not stow the full size tire or any flat tire under the vehicle.
Tire change procedure
When one of the front wheels is off the ground, the transaxle
alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park).
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
1. Park on a level surface, activate
hazard flashers and set parking
brake.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
198

13. Remove the jack and fully
tighten the lug nuts in the order
shown.
14. If equipped with a bolted-on
wheel cover, install the center
ornament and tighten the five
plastic nuts until they click (do not
use power tools on these nuts).
Install the outer wheel cover.
15. If removed, install center
ornament or wheel cover.
16. Put flat tire, jack and lug wrench away in the proper stowage
locations.
Stowing the full-size tire
Note: Failure to follow these instructions may result in personal
injury. Do not install the flat tire underneath the vehicle.
Place tire inside the vehicle near the rear of the vehicle with the valve
stem facing down.
1. Remove tether kit from the jack storage area.
2. Pass cable retainer through the center of the wheel.
3. Raise the tire and secure the cable with the wing screw provided in
the tether cable kit, by installing it on the luggage back panel and
turning the wing screw clockwise. You will hear an audible click when
the tire is properly secured.
4. Check that the flat tire is properly secured.
Stowing the spare tire
Note:Ifno tireis to be stowed under the vehicle, attach the secondary
(locking) wheel retainer to the primary retainer using cable tie provided.1
4 3
2 5
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
201

Make sure to pass the tie through
one of the “loops” on the secondary
(locking) retainer,
then around the primary cable. This
allows the secondary (locking)
retainer to be raised. Do not allow
either retainer to contact ground
while driving.
1. Lay the spare, inflated tire on the ground with the valve stem facing in
the direction specified on the Tire Changing Instructions located with the
jack hardware.
2. Slide the wheel partially under the vehicle and install the secondary
(locking) retainer through an outer hole in the tire, and rotate
one-quarter turn to locked position. Install the primary retainer through
the center of the tire. Pull on the cable to align the components at the
end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
202

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift, the front
wheels must be placed on a dolly to prevent damage to the transaxle.
If your vehicle must be towed with the drive wheels on the ground:
•Place the transaxle in N (Neutral).
•Do not exceed the distance of 80 km (50 miles).
•Do not exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
209

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
212

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
•Do not allow paint sealant to come in contact with the sliding door
electrical contact switches. Paint sealant or other contaminants could
interfere with the proper operation of the power locks or power
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
Cleaning
219

Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
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Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
If you vehicle is stuck in snow, mud, sand, etc.,do notrapidly spin the
tires; spinning the tires can tear the tire and cause an explosion. A tire
can explode in as little as three to five seconds.
Tire explosions can cause death, personal injury or property
damage. Do not allow anyone to stand near, or directly ahead or
behind the spinning tire.
Never spin the tires in excess of the 55 km/h (35 mph) point
indicated on the speedometer.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tire for damage. If the tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
SNOW TIRES AND CHAINS
Driving too fast for conditions creates the possibility of loss of
vehicle control. Driving at very high speeds for extended periods
of time may result in damage to vehicle components.
Snow tires must be the same size and grade as the tires you
currently have on your vehicle.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
262

Lifestyle
Bike racks
Cargo organization and management
Engine block heaters and blankets
Rear seat entertainment systems - DVD
Towing mirrors
Trailer hitches, wiring harnesses and accessories
Peace of mind
Airbag anti-theft locks
First aid and safety kits
Full vehicle covers
Locking gas cap
Remote start
Vehicle security systems
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
273

Roadside assistance ..................184
Roof rack .....................................85
S
Safety Belt Maintenance ..........137
Safety belts (see Safety
restraints) ..................125, 128–130
Safety Canopy ...........................146
Safety defects, reporting ..........218
Safety restraints ........125, 128–130
belt minder .............................132
extension assembly ................136
for adults .........................129–130
for children .....................149–150
Occupant Classification
Sensor ......................................126
safety belt maintenance .........137
warning light and
chime ...............................131–132
Safety seats for children ..........152
Seat belts
(see Safety restraints) .............125
Seats ..........................................102
child safety seats ....................152
front seats ...............102, 104–105
memory seat .....................95, 105
second row seats ....107–108, 111
third row
seats .................111, 118, 122–123
SecuriLock passive anti-theft
system ..........................................99
Servicing your vehicle ..............225
Spare tire
(see Changing the Tire) ...194–195
Spark plugs,
specifications .............263, 266–267Specification chart,
lubricants ...........................265–266
Speed control ..............................66
Starting your vehicle ........163–165
jump starting ..........................203
Steering wheel
controls ......................................69
tilting .........................................53
T
Tilt steering wheel ......................53
Tires ...................................250–251
changing ..........194–195, 198, 203
snow tires and chains ............262
tire grades ...............................251
treadwear ................................250
Towing .......................................179
recreational towing .................183
trailer towing ..........................179
wrecker ....................................209
Transaxle
automatic operation ...............171
fluid, refill capacities ..............264
lubricant specifications ..........266
Transmission
brake-shift interlock (BSI) ....171
fluid, checking and adding
(automatic) .............................248
lubricant specifications ..........265
Turn signal ..................................46
V
Vehicle dimensions ...................267
Vehicle Identification Number
(VIN) ..........................................269
Vehicle loading ..........................176
Ventilating your vehicle ...........166
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
278