auto start FORD FUSION 2020 Service Manual

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth. Note:
For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say: Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
On an iPhone with iOS7+, toforce close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some older versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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Automatic crash notification
system off.
Cell phone network signal
strength.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 393). Select to adjust climate settings
See
Climate (page 403).
Select to make calls and access
the phonebook on your cell
phone. See Phone (page 405).
Select to use the navigation
system.
See Navigation (page
407). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
412
). Select to adjust system settings.
See
Settings (page 415).
Cleaning the Touchscreen
See
Cleaning the Interior (page 283).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer. Note:
The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
Switching Automatic System Updates
On Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Switch
Automatic System Updates
on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
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When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
Note:
For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Apple CarPlay off. See Phone
(page 405).
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable
.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open. Using Apps on an Android Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Android Auto off. See
Phone
(page 405).
2. Pair your device. See Phone (page 405).
3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select
Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
5. Select the app that you want to use on
the touchscreen.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Using Mobile Navigation on an
Android Device
1. Connect your device to a USB port.
2. Switch Android Auto off. See
Phone
(page 405).
3. Switch on
Enable Mobile Apps via
USB in the Mobile Apps Settings tile.
4. Select the apps option on the feature bar.
5. Select the navigation app that you want to use on the touchscreen.
Note: When using a navigation app, keep
your device unlocked and the app open.
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Action and Description
Menu Item
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust sound the settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings. Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
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Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 405).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 415).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 415).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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Autolamps........................................................76
Windshield Wiper Activated
Headlamps........................................................ 76
Automatic Climate Control - Vehicles With: Sony Audio System/Touchscreen
Display.............................................................121
Setting the Blower Motor Speed................... 121
Setting the Temperature................................... 121
Switching Auto Mode On and Off.................121
Switching Defrost On and Off........................ 122
Switching Maximum Air Conditioning On and Off............................................................... 122
Switching Maximum Defrost On and Off........................................................................\
122
Switching Recirculated Air On and Off........................................................................\
122
Switching the Air Conditioning On and Off........................................................................\
. 121
Switching the Climate Control On and Off........................................................................\
. 121
Automatic Climate Control - Vehicles With: SYNC...................................................122
Directing Air to the Footwell Air Vents........122
Directing Air to the Instrument Panel Air
Vents................................................................... 122
Setting the Blower Motor Speed.................. 123
Setting the Temperature.................................. 123
Switching Auto Mode On and Off................123
Switching Defrost On and Off........................ 123
Switching Maximum Air Conditioning On and Off............................................................... 123
Switching Maximum Defrost On and Off........................................................................\
124
Switching Recirculated Air On and Off........................................................................\
124
Switching the Air Conditioning On and Off........................................................................\
123
Switching the Climate Control On and Off........................................................................\
123
Automatic Climate Control - Vehicles With: Touchscreen Display, Vehicles
Without: Sony Audio System.................119
Accessing the Air Distribution Controls.............................................................. 119
Setting the Blower Motor Speed.................. 120
Setting the Temperature................................. 120
Switching Auto Mode On and Off................120 Switching Maximum Air Conditioning On
and Off.............................................................. 120
Switching Maximum Defrost On and Off....................................................................... 120
Switching Recirculated Air On and Off....................................................................... 120
Switching the Air Conditioning On and Off....................................................................... 120
Switching the Climate Control On and Off....................................................................... 120
Automatic High Beam Control.................80
Automatic High Beam Control Indicators.......................................................80
Automatic Transmission............................163 Automatic Transmission Adaptive
Learning............................................................. 167
Brake-Shift Interlock Override...................... 166
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 167
SelectShift™ Automatic Transmission................................................... 165
Understanding the Positions of Your Rotary Shift Transmission........................................ 163
Automatic Transmission Fluid Check - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L................................................................266
Automatic Transmission Fluid Check - 2.7L EcoBoost™........................................266
Adding Transmission Fluid* .......................... 267
Checking the Transmission Fluid Level ........................................................................\
..... 266
Auto-Start-Stop
...........................................150
Disabling Auto-Start-Stop............................... 151
Enabling Auto-Start-Stop.............................. 150
Autowipers........................................................73 Autowipers Settings............................................ 74
Auxiliary Power Points
................................142
110 Volt AC Power Point................................... 142
12 Volt DC Power Point..................................... 142
Locations............................................................... 142
AWD See: All-Wheel Drive......................................... 168
B
Battery See: Changing the 12V Battery..................... 270
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Ford Protect....................................................431
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 432
Ford Protect Extended Service Plans (U.S. Only)................................................................... 431
Front Fog Lamps.............................................77 Front Fog Lamp Indicator.................................. 78
Switching the Front Fog Lamps On or Off........................................................................\
.. 77
Front Parking Aid..........................................182
Object Distance Indicator................................ 183
Front Passenger Sensing System............43
Fuel and Refueling.......................................152
Fuel Consumption
.......................................158
Advertised Capacity.......................................... 158
Calculating Fuel Economy.............................. 158
Fuel Filler Funnel Location........................153
Fuel Filter
........................................................269
Fuel Quality.....................................................152
Choosing the Right Fuel................................... 152
Fuel Shutoff...................................................232
Fuses
................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse
Panel................................................................. 250
Power Distribution Box.................................... 244
G
Garage Door Opener
....................................137
Garage Door Opener See: Universal Garage Door Opener............137
Gauges................................................................87 Engine Coolant Temperature Gauge............88
Fuel Gauge............................................................. 88
Information Display............................................. 87
Left Information Display................................... 89
Type 1 and 2............................................................ 87
Type 3....................................................................... 89
Gearbox See: Transmission.............................................. 163
General Information on Radio Frequencies...................................................50
Intelligent Access................................................. 50
General Maintenance Information........433 Multi-Point Inspection..................................... 435
Owner Checks and Services.......................... 434
Protecting Your Investment........................... 433Why Maintain Your Vehicle?..........................
433
Why Maintain Your Vehicle at Your Dealership?..................................................... 433
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing
......................83
Closing the Windows.......................................... 83
Opening the Windows....................................... 83
H
Hazard Flashers............................................232
Headlamp Adjusting See: Adjusting the Headlamps...................... 272
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 274
Headrest See: Head Restraints......................................... 128
Head Restraints
.............................................128
Adjusting the Head Restraint......................... 129
Tilting Head Restraints .................................... 130
Heated Exterior Mirrors
...............................126
Heated Rear Window..................................126
Heated Seats..................................................135
Heated Steering Wheel.................................71
Heating See: Climate Control.......................................... 118
Hill Start Assist
..............................................175
Switching the System On and Off................176
Using Hill Start Assist........................................ 176
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control................................124
Defogging the Side Windows in Cold Weather............................................................. 125
General Hints........................................................ 124
Quickly Cooling the Interior............................. 125
Quickly Heating the Interior............................ 125
Recommended Settings for Cooling...........125
Recommended Settings for Heating...........125
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................125
Defogging the Side Windows in Cold Weather............................................................. 126
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General Hints........................................................
125
Quickly Cooling the Interior............................. 126
Quickly Heating the Interior............................ 125
Recommended Settings for Cooling...........126
Recommended Settings for Heating..........126
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................. 126
Hints on Driving With Anti-Lock Brakes.............................................................173
Hood Lock See: Opening and Closing the Hood..........255
Horn.....................................................................72
I
In California (U.S. Only)............................238
Information Display Control........................71
Information Displays
....................................94
General Information............................................ 94
Information Messages
................................103
Active Park............................................................ 103
Adaptive Cruise Control................................... 104
AdvanceTrac®..................................................... 104
Airbag...................................................................... 105
Alarm...................................................................... 105
All-Wheel Drive................................................... 107
Automatic Engine Shutdown......................... 107
Auto Start-Stop.................................................. 105
Battery and Charging System....................... 108
Blind Spot Information and Cross Traffic Alert System................................................... 108
Doors and Locks................................................. 109
Driver Alert............................................................ 109
Fuel........................................................................\
.. 109
Hill Start Assist................................................... 109
Keys and Intelligent Access............................. 110
Lane Keeping System.......................................... 111
Maintenance........................................................... 111
MyKey....................................................................... 112
Park Aid.................................................................... 113
Park Brake............................................................... 113
Power Steering..................................................... 114
Pre-Collision Assist............................................. 114
Remote Start......................................................... 114
Seats........................................................................\
. 115
Starting System ................................................... 115
Tire Pressure Monitoring System................... 115Traction Control...................................................
116
Transmission......................................................... 116
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26
Instrument Cluster.........................................87
Instrument Lighting Dimmer
......................76
Instrument Panel............................................18
Interior Lamps.................................................78
Front Interior Lamp.............................................. 78
Rear Interior Lamps............................................. 79
Interior Luggage Compartment Release...........................................................66
Interior Mirror...................................................85 Auto-Dimming Mirror......................................... 85
Manual Dimming Mirror..................................... 85
Introduction.........................................................7
J
Jump Starting the Vehicle........................233 Connecting the Jumper Cables.................... 233
Jump Starting...................................................... 234
Preparing Your Vehicle..................................... 233
Removing the Jumper Cables....................... 234
K
Keyless Entry
...................................................64
SECURICODE™ Keyless Entry
Keypad................................................................ 64
Keyless Starting............................................145 Ignition Modes..................................................... 145
Keys and Remote Controls........................50
L
Lane Keeping System................................204 Switching the System On and Off..............205
Lighting Control
...............................................75
Flashing the Headlamp High Beam..............76
Headlamp High Beam........................................ 75
Lighting...............................................................75 General Information............................................ 75
Load Carrying
..................................................217
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