phone FORD FUSION ENERGI 2017 Workshop Manual

InformationOption
Missed callsOutgoing callsIncoming callsAll callsQuickdial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-handsteering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the rightside of your steering wheel to scrollthrough the available modes.
The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode,use the left arrow to exit the mode.
•Press the up and down arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicleis traveling, not true direction (for example,if the vehicle is traveling west, the middleof the compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
M:Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 67).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
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•Power: Switch the audio system onand off.
•VOL: Control the volume of playingaudio.
•Seek and Tune: se as you normallywould in audio modes.
•Eject: Eject a CD from the audiosystem.
•SOURCE or MEDIA: Press repeatedlyto advance through available mediamodes.
•SOUND: Press to access the Soundmenu where you can adjust sound andother audio settings.
•1-6: Press and hold to store or press toselect an AM, FM or SIRIUS memorypreset. See Audio System (page 313).
•DISP: Switch the display on or off. Youcan also touch the screen to switch thedisplay back on.
•Temperature, fan and climatecontrol buttons: Control thetemperature, fan speed or settings ofthe climate control system. SeeClimate Control (page 116).
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNINGS
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
www.owner.ford.comwww.syncmyride.ca
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Website
www.syncmaroute.ca
Important information about airbagdeployment and the fuel pump shut-offSee Supplementary Restraints System(page 39). See Roadside Emergencies(page 226).
To switch 911 Assist on and off please viewthe settings information. See Settings(page 436).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
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Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts andrecent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active parkassist are active.
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Restricted features
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or AvoidAreas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
MyFord Mobile™ with EmbeddedModem For Energi Vehicles (If
Equipped)
Connect to your vehicle using the MyFordMobile app on your smartphone. Theembedded modem in your vehiclecommunicates with the app and allowsyou to start, lock, unlock and locate yourvehicle remotely. The app also connectsyou with other vehicle resources like aparking locator, roadside assistance, dealerlocations and Ford Support. MyFord Mobile
is supported by Android and iPhone and itis available through the App Store andGoogle Play. The MyFord mobile app isavailable through a free download.Services included for four years. Text anddata rates apply to usage.
SYNC Connect For Hybrid Vehicles
(If Equipped)
With a SYNC® Connect-equipped vehicle,you can use FordPass® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. You canalso schedule specific times to remotelystart your vehicle so it’s ready to hit theroad as soon as you are. SYNC Connect isan optional feature on select 2017 MYvehicles. FordPass® is available througha free download via the Apple App Store®or Google Play™. Message and data ratesmay apply. Services may be limited bymobile phone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
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When Wi-Fi and automatic updates areenabled, your system checks for softwareupdates periodically. If a new version isavailable, it downloads at that time.Software downloads can take place for upto 30 minutes after you have switched yourvehicle off. The updates do not interruptthe normal use of your SYNC 3 system. Ifa download does not complete for anyreason, the download continues where itleft off at the next Wi-Fi connectedopportunity. Upon activation of an update,a banner displays on the touchscreenindicating the system update. Select theicon to see more detail. This icon displaysfor two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, youcan change the selectionfor automatic updates toOFF.
AutomaticSystemUpdates
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due toholidays.
Privacy Information
When you connect a cellular phone toSYNC 3, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort diagnostic log of approximately 10minutes of all recent system activity. Thelog profile and other system data may beused to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when thecellular phone or media player isconnected.
If you no longer plan to use the system oryour vehicle, we recommend you performa Master Reset to erase all storedinformation. You can find more informationabout the Master Reset in GeneralSettings. See Settings (page 436). Systemdata cannot be accessed without specialequipment and access to your vehicle'sSYNC 3 module. Ford Motor Company,Ford of Canada and The Lincoln MotorCompany do not access the system datafor any purpose other than as describedabsent consent, a court order, or whererequired by law enforcement, othergovernment authorities, or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company,Ford of Canada and The Lincoln MotorCompany.
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HOME SCREEN
Home screen displayTileItem
Shows the active media source.AudioAIf your vehicle does not have navigation, this spacecontains the compass.
The name of the connected phone appears on thescreen. The status of the phone features alsoappear. This includes signal strength, battery charge,911 assist setting state (On or Off), text messagingand roaming.
PhoneB
This map displays your current location or currentroute in real time.Navigation1C
When you have navigation active, you also see thenext turn and the length of time and distance toyour destination.
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Home screen displayTileItem
If your vehicle does not have navigation, this spacecontains the audio information.
1 If equipped.
You can touch any of the feature displaysto access that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audioand climate controls. By using voicecommands, you can keep your hands onthe wheel and your eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voicebutton on the steering wheel andwait for the prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The contextand the description of the command tellyou what to say for this dynamic option.
There are some commands that work forevery feature, these commands are:
Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list ofcommands available for the feature. For example, you couldsay:
___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options onany screen where multiple pages of choices are given.Next Page
You can use this command to view the previous page of optionson any screen where multiple pages of choices are given.Previous Page
Gives you available commands you can use on the currentscreen.Help
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Climate Voice Commands
You can control the temperature of thevehicle using voice commands.
___ is a dynamic listing, meaning that forclimate voice commands it can be thedesired degrees for the temperaturesetting.
To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 59–86°F(15–30°C).Climate Set Temperature ___
Climate Help
Phone Voice Commands
Pairing a Phone
You can use voice commands to connectyour Bluetooth-enabled phone to thesystem.
To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairingprocess. See Settings (page 436).Pair Phone
Making Calls
___ is a dynamic listing, meaning that forphone voice commands it can be the nameof the contact you wish to call or the digitsyou want to dial.
Press the voice button and say a command similar to the following:
DescriptionVoice command
Allows you to call a specific contact from your phonebooksuch as "Call Jenny".Call ___
Allows you to call a specific contact from your phonebookat a specific location such as "Call Jenny at Home".Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.Dial ___
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Please make sure that you are saying thecontact name exactly as it appears in yourcontact list.
Once you have provided the digits of the phone number, you can say the followingcommands:
DescriptionVoice Command
If the full number was not entered with the first command, youcan continue saying the number.<0-9>
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits stated.Delete
Tells SYNC 3 to erase the entire number.Clear
Text Message Voice Commands
To access text message options, press the voice button and say:
DescriptionVoice command
Listen to Message
You can say the number of the message youwould like to hear.Listen to text message ___
Reply to Message
Navigation Voice Commands (If
Equipped)
Setting a Destination
You can use any of the followingcommands to set a destination or find apoint of interest.
___ is a dynamic listing, meaning that fornavigation voice commands it can be a POIcategory or an address.
You can find an address, a point of interest (POI), or search for points of interestby category:
DescriptionVoice command
Allows you to enter the address search functionality.Find an Address
State the name of the POI category you would like to search forsuch as "Find restaurants".Find a ___
Allows you to enter the POI search functionality.Find POI
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