key FORD FUSION ENERGI 2018 Service Manual

Note:If charging for your plug-in vehiclefails, please call the Customer RelationshipCenter, or click on Call for support or Livechat at www.owner.ford.com.
Charge Port
The charge port is located between thefront left side door and front left wheelwell. There is an indentation located onthe charge port door. Press with yourthumb to open and close the door.
Note: Do not force the charge port dooropen or closed. Forcing the door open orclosed will damage the charge port.
The light ring located around the chargeport indicates the charge status of the highvoltage battery in your vehicle.
Divided into four quadrants, the chargeport light ring displays the state of chargein 25 percent increments.
There is a cord acknowledgment featurethat activates when you initiate a chargecycle. The four light quadrants willindividually flash clockwise starting withthe top right light and ending with the topleft, two full times, confirming the systemdetects the charging coupler.
Use the key fob to view the charge statusof your vehicle at any time by pressing theunlock button. The light ring will light upthe corresponding quadrant(s) so that thecurrent state of charge can be determined.If the charge is below 25 percent, the lightring will not light. Do not forget to press thelock button on your key fob to re-lock yourvehicle.
The light ring will also display the currentstate of charge when opening the doors.
Charging
Note:Your vehicle must be in park P tocharge.
To charge the high-voltage battery:
1. Put the vehicle in park P and powerdown the vehicle.
2. With your thumb, press in and releasethe indentation located on the chargeport door and the door will rotate open.
3. Plug the charging coupler into thecharge port receptacle on your vehicle.Make sure the button clicks confirmingthat you have completely engaged thecoupler.
4. Verify that the cord acknowledgmentfeature activates. This indicates thebeginning of a normal charge cycle.
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Note:If the system detects a vehiclecharging system fault at any point in acharge cycle, the entire light ring will flashcontinuously for one minute and then turnoff. If this happens, unplug the chargingcoupler and then plug it back into the chargeport receptacle. If the problem persists,contact an authorized dealer.
You can modify the lighting ring. Refer tothe Charge Port Light Ring Settings. SeeSYNC™ 3 (page 370).
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from thewall while your vehicle is charging. Doing somay damage the outlet and the cord.
1. Remove the lock from the chargingcoupler button.
2. Press the button on the chargingcoupler.
3. While holding the button, remove thecharging coupler from the charge portreceptacle on your vehicle.
4.Close the charge port door by pressingthe indentation on the charge portdoor. Continue pressing the indentationwhile the door rotatescounterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shutsoff power from the high-voltage batteryafter a collision, or if your vehicle receivesa substantial physical jolt.
1. Press the START/STOP button toturn ignition off.
2. Press the brake pedal and press theSTART/STOP button.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with theSTART/STOP button.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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AUTOMATIC TRANSMISSION
WARNINGS
Always fully apply the parking brakeand make sure you shift into park (P).Failure to follow this instructioncould result in personal injury or death.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than a few seconds will limitengine performance, which may result indifficulty maintaining speed in traffic andcould lead to serious injury.
When your vehicle is stationary, keepthe brake pedal fully pressed whenshifting gears. Failure to follow thisinstruction could result in personal injury,death or property damage.
Note:The ready to drive indicator may beoff and you may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
Understanding the Positions ofYour Rotary Shift Transmission
Your vehicle has an electronic transmissionshifter. The transmission selector is on thecenter console, below the climate controlsystem.
To place your vehicle in gear from park (P):
1.Fully press down and hold on the brakepedal through shifts out of park (P).
2. Rotate the outer ring of thetransmission selector clockwise frompark (P), until the desired gearilluminates on the transmissionselector. The instrument cluster alsodisplays the current gear selected.
3. Release the brake pedal and thetransmission remains in the selectedgear.
Park (P)
With the transmission selector in park (P),your vehicle locks the transmission andprevents the wheels from turning. Alwayscome to a complete stop before puttingyour vehicle into and out of park (P). Anaudible chime sounds once you select park(P).
When the ignition is turned off, your vehicleautomatically shifts into park (P). If theignition is turned off when the vehicle ismoving, it first shifts into neutral (N) untila slow enough speed is reached. Yourvehicle then shifts into park (P)automatically.
Automatic Return to Park
Note:This feature does not operate whenyour vehicle is in Stay in Neutral mode orneutral tow.
Your vehicle has a feature thatautomatically shifts your vehicle into park(P) when any of the following conditionsoccur:
•You turn the vehicle off.
•You open the driver's door with yourseatbelt unlatched.
•Your seatbelt is unlatched when thedriver's door is open.
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If you turn your vehicle off when moving,your vehicle first shifts into neutral (N) untilit slows down enough to shift into park (P)automatically.
Note:If you have waited an extendedperiod of time (2-15 minutes) before startingyour vehicle, unlatching your seatbelt causesthis feature to activate, even with thedriver's door closed.
Note:This feature may not work properlyif the door ajar switch is malfunctioning. Ifyour door ajar indicator does not illuminatewhen you open the driver’s door or theindicator illuminates with the driver’s doorclosed, see your authorized dealer.
Reverse (R)
With the transmission selector in reverse(R), your vehicle moves backward. Alwayscome to a complete stop before shiftinginto and out of reverse (R).
Neutral (N)
With the transmission selector in neutral(N), your vehicle can be started and is freeto roll. Hold the brake pedal down when inthis position.
Stay in Neutral Mode
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Note:When entering an automatic carwash, always shift to Neutral (N). If you areexiting the vehicle before the car wash, Stayin Neutral Mode is available.
Stay in Neutral mode allows your vehicleto stay in neutral when you exit yourvehicle. Your vehicle must be stationary toenter this mode.
To enter Stay in Neutral mode:
1.Switch your vehicle on but do not startthe engine. See Keyless Starting(page 145).
2.Place your foot on the brake pedal androtate the transmission selector toneutral (N).
Note:When in neutral (N), a messageappears in the display screen informing youhow to access Stay in Neutral mode.
3. Press either the low (L) or sport (S)button in the middle of thetransmission selector to enter Stay inNeutral mode.
A message appears in the display screenconfirming your vehicle is in Stay in Neutralmode. The neutral (N) indicator light onthe transmission selector also flashes.
To exit Stay in Neutral mode, place yourfoot on the brake pedal and rotate thetransmission selector to park (P).
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Grade Assist
Press the grade assist button toactivate grade assist. The gradeassist lamp appears in theinstrument cluster. Press the button againto switch it off.
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PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, alwaysuse caution when in reverse (R) andwhen using the sensing system.
The system may not detect objectswith surfaces that absorb reflection.Always drive with due care andattention. Failure to take care may resultin a crash.
Traffic control systems, inclementweather, air brakes, external motorsand fans may affect the correctoperation of the sensing system.This maycause reduced performance or false alerts.
The system may not detect small ormoving objects, particularly thoseclose to the ground.
Note:If your vehicle is equipped withMyKey™, the sensing system cannot beturned off when a MyKey™ is present. SeePrinciple of Operation (page 56).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. If the sensorsare covered, the system’s accuracy can beaffected. Do not clean the sensors withsharp objects.
Note:If your vehicle sustains damage tothe bumper or fascia, leaving it misalignedor bent, the sensing zone may be alteredcausing inaccurate measurement ofobstacles or false alerts.
Note:Certain add-on devices installedaround the bumper or fascia may createfalse alerts. For example, large trailerhitches, bike or surfboard racks, license platebrackets, bumper covers or any other devicethat may block the normal detection zoneof the system. Remove the add-on deviceto prevent false alerts.
Note:When a trailer is connected to yourvehicle, the rear parking aid may detect thetrailer and therefore provide an alert. Disablethe rear parking aid when a trailer isconnected to prevent the alert.
The sensing system warns the driver ofobstacles within a certain range of yourvehicle. The system turns on automaticallywhenever you switch the ignition on.
The system can be switched off throughthe information display menu or from thepop-up message that appears once youshift the transmission into reverse (R). SeeGeneral Information (page 97).
If a fault is present in the system, a warningmessage appears in the informationdisplay. See Information Messages(page 106).
REAR PARKING AID (If Equipped)
The rear sensors are only active when thetransmission is in reverse (R). As yourvehicle moves closer to the obstacle, therate of the audible warning increases.When the obstacle is less than 12 in(30 cm) away, the warning soundscontinuously. If the system detects astationary or receding object farther than12 in (30 cm) from the corners of thebumper, the tone sounds for only threeseconds. Once the system detects anobject approaching, the warning soundsagain.
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Parking Aids

WARNINGS
The sensor may incorrectly track lanemarkings as other structures orobjects. This can result in a false ormissed warning.
Large contrasts in outside lightingcan limit sensor performance.
The system may not operateproperly if the sensor is blocked.Keep the windshield free fromobstruction.
If damage occurs in the immediatearea surrounding the sensor, haveyour vehicle checked as soon aspossible.
The system may not correctlyoperate if your vehicle is fitted witha suspension kit not approved by us.
Note:The system works above 40 mph(64 km/h).
Note:The system works as long as thecamera can detect one lane marking.
Note:The system may not function if thecamera is blocked, or if the windshield isdamaged or dirty.
Note:When aid mode is on and the systemdetects no steering activity for a shortperiod, the system alerts you to put yourhands on the steering wheel. The systemmay detect a light grip or touch on thesteering wheel as hands off driving.
The system notifies you to stay in your lanethrough the steering system and theinstrument cluster display when the frontcamera detects an unintentional drift outof your lane is likely to occur. The systemautomatically detects and tracks the roadlane markings using a camera mountedbehind the interior rear view mirror.
Switching the System On and Off
Note:The system on or off setting is storeduntil it is manually changed, unless aMyKey™ is detected. If the system detectsa MyKey™, it defaults to on and the modeis set to alert.
Press the button on the direction indicatorstalk to switch the system on or off.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Roadside Emergencies

Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. Thisprogram is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
If you require more information, pleaserefer to the coverage section of yourwarranty guide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
HAZARD FLASHERS
Note:The hazard flashers operate whenthe ignition is in any position, or if the key isnot in the ignition. If used when the vehicleis not running, the battery loses charge. Asa result, there may be insufficient power torestart your vehicle.
The flasher control is on theinstrument panel. Use yourhazard flashers when yourvehicle is creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the button again to switch themoff.
FUEL SHUTOFF
WARNING
If your vehicle has been involved in acrash, have the fuel system checked.Failure to follow this instructioncould result in fire, personal injury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
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Roadside Emergencies

Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible:
•Move your vehicle to a safe, nearbylocation and remain on the scene.
•Roll down the windows beforeswitching your vehicle off.
•Place your vehicle in park (P), set theparking brake, switch off the vehicle,activate the hazard warning flashersand move your key(s) at least 15 ft(5 m) away from the vehicle.
Always:
•Call emergency assistance if neededand advise that an electric orhybrid-electric vehicle is involved.
•Exposed electrical components, wires,and high-voltage batteries presentpotential high-voltage shock hazards.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid-electricvehicle.
Fires
As with any vehicle, call emergencyassistance immediately if you see sparks,smoke or flames coming from the vehicle.Remain a safe distance from the vehicleand try to stay clear of the smoke.
•Exit the vehicle immediately.
•Advise emergency assistance that anelectric or hybrid-electric vehicle isinvolved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 49 ft (15 m) of anystructure or vehicle.
•Make sure that passenger and luggagecompartments remain ventilated.
•Call emergency assistance if youobserve leaking fluids, sparks, smokeor flames, or hear gurgling or bubblingfrom the high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicatorsand sounds the horn (intermittently) in theevent of a serious impact that deploys anairbag (front, side, side curtain or SafetyCanopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•You press the hazard control button.
•You press the panic button on theremote entry transmitter (if equipped).
•Your vehicle runs out of power.
•Sounding of the horn is only enabledin specific markets.
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Roadside Emergencies

Protected ComponentFuse RatingFuse or RelayNumber
Subwoofer amplifier.20A15
Not used (spare).10A26
Not used (spare).10A27
Not used (spare).10A28
Not used (spare).10A29
Keypad.5A210Cell phone passport module.
Not used (spare).5A211
Climate control.7.5A212Gear shift.
Steering wheel column.7.5A213Instrument cluster.Datalink logic.
Extended power module.10A214
Datalink-gateway module.10A215
Child lock.15A116Decklid release.
Not used (spare).5A217
Push button start stop switch.5A218
Extended power module.7.5A219
Adaptive headlamps.7.5A220
Humidity and in–car temperature sensor.5A221
Not used (spare).5A222
Delayed accessory (power inverter logic,moonroof logic, driver master switch).10A123
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Fuses