reset FORD FUSION ENERGI 2018 Manual PDF

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
Connect a compatible device or mediaplayer.The device or mediaplayer is incompatible.
SYNC 3 doesnot display thesong informa-tion, repeat, orshuffle buttons.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connec-tion.Check for a poor Wi-Fi signal.Weak signal.
Use a unique name for your SSID, don’t usethe default name unless it contains aunique identifier, such as part of the MACaddress.
Multiple Access pointswithin range with thesame SSID.
Position the vehicle close to the hotspotwith the front of the vehicle facing thehotspot direction and remove obstacles ifpossible. Other Wi-Fi, Bluetooth, microwaveand cordless phones may cause interfer-ence.
Weak signal probablydue to distance from thehotspot, obstruction orhigh interference.
Disconnectingafter successfulconnection.
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SYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
Switch Bluetooth off and then on to resetit on your phone. If you are in your vehicle,SYNC 3 should be able to automatically re-connect to your phone if you press the"Phone" button.
There is a Bluetooth issueon some older versionsof the Android operatingsystem that may causeapps that were found onyour previous vehicledrive to not be foundagain if you did notswitch Bluetooth off.
My Androidphone isconnected, myapp(s) arerunning, Irestarted them,but I still cannotfind any apps.
Unplug the USB cable from the phone, waita moment, and plug the USB cable back into the phone. After a few seconds, the appshould appear in SYNC 3's Mobile AppsMenu. If not, "Force Close" the applicationand restart it.
You may need to resetthe USB connection toSYNC 3.
My iPhone isconnected, myapp is running, Irestarted theapp but I stillcannot find it onSYNC 3.
Increase the Bluetooth volume of thedevice by using the device's volume controlbuttons which are most often found on theside of the device.The Bluetooth volume onthe phone may be low.
I have anAndroid phone.I found andstarted mymedia app onSYNC 3, butthere is nosound or thesound is verylow.
Force close or uninstall the apps you do notwant SYNC 3 to find. If the app has a "FordSYNC" setting, disable that setting in theapp's settings menu on the phone.
Some Android deviceshave a limited number ofBluetooth ports thatapps can use to connect.If you have more AppLinkapps on your phone thanthe number of availableBluetooth ports, you willnot see all of your appslisted in the SYNC 3mobile apps menu.
I can only seesome of theAppLink appsrunning on myphone listed inthe SYNC 3Mobile AppsMenu.
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SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
The keyfob being used is not linked to aprofile.
The wrong keyfob is being used.
A button other than unlock or remote startis being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profiledoes not.
The vehicle is in motion.My profile recalls but my preset positionsdo not.The preset positions are the same as theGuest or previously active profile.
Unlink and relink your keyfob in thePersonal Profiles menu. You may need tosee your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed.This could happen if you let dealership adda new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed withoutyour acknowledgement.
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SYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting, refer to the regional Fordor Lincoln website.
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SYNC™ 3

Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Fusion Full Hybrid
Your vehicle is equipped with theIntelligent Oil-Life Monitor system, whichdisplays a message in the informationdisplay at the proper oil change interval.This interval may be up to one year or10,000 mi (16,000 km).
A message appears in the informationdisplay when it is time for an oil change.Make sure you perform the oil changewithin two weeks or 500 mi (800 km)ofthe message appearing. Make sure youreset the oil monitoring system after eachoil change. See Oil Change IndicatorReset (page 261).
If your information display resetsprematurely, becomes inoperative or thevehicle battery becomes discharged ordisconnected, the oil monitoring systemresets to 100% oil life. You should changeyour engine oil one year or 10,000 mi(16,000 km)from the previous oil change.Never exceed one year or 10,000 mi(16,000 km)between oil change intervals.
Fusion Energi Plug-in Hybrid
Your vehicle is equipped with theIntelligent Oil-Life Monitor system, whichdisplays a message in the informationdisplay at the proper oil change interval.This interval may be up to two years or20,000 mi (32,000 km).
A message appears in the informationdisplay when it is time for an oil change.Make sure you perform the oil changewithin two weeks or 500 mi (800 km)ofthe message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Oil ChangeIndicator Reset (page 261).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5,000 mi (8,000 km)fromyour last oil change. Never exceed twoyears or 20,000 mi (32,000 km)betweenoil change intervals.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
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Scheduled Maintenance

Normal Scheduled Maintenance1, 2
Inspect steering linkage, ball joints, suspension and tie rod-ends.
Inspect wheels and related components for abnormalnoise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil andfilter. See Oil Change Indicator Reset (page 261).
Other Maintenance Items 1
Replace cabin air filter.Every 20,000 mi(32,000 km)
Replace engine air filter.Every 30,000 mi(48,000 km)
Change engine coolant and motor/electronics coolant.2Every 100,000 mi(160,000 km)
Replace spark plugs.Every 100,000 mi(160,000 km)
Change automatic transmission fluid.Every 150,000 mi(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km)of the last engine oil andfilter change. Do not exceed the designated distance for the interval.2 Initial replacement at six years or 100,000 mi (160,000 km), then every three years or50,000 mi (80,000 km).
Fusion Energi Plug-ln Hybrid
When to Expect the Message Prompting you to Change Your Oil
Vehicle Use and ExampleInterval
Normal15,000–20,000 mi(24,000–32,000 km)Normal commuting
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Scheduled Maintenance

When to Expect the Message Prompting you to Change Your Oil
Vehicle Use and ExampleInterval
High efficiency driving
Severe or Extreme
8,000–15,000 mi(13,000–24,000 km)Moderate to heavy load or towingMountainous or off-road conditionsExtended idling
Light
3,000–20,000 mi(5,000–32,000 km)Infrequent vehicle useLow amount of gasoline engine on timeHigh efficiency driving
At Every Oil Change Interval as Indicated by the Information Display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20,000 mi (32,000 km) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil andfilter. See Oil Change Indicator Reset (page 261).
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Scheduled Maintenance

Other Maintenance Items 1
Rotate tires, inspect tire wear and measure tread depth.
Every 10,000 mi(16,000 km)Inspect engine oil filter for corrosion.2
Perform multi-point inspection (recommended).
Replace cabin air filter.Every 20,000 mi(32,000 km)
Replace engine air filter.Every 30,000 mi(48,000 km)
Change engine coolant and motor/electronics coolant.3Every 100,000 mi(160,000 km)
Replace spark plugs.Every 100,000 mi(160,000 km)
Change automatic transmission fluid.Every 150,000 mi(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil andfilter change. Do not exceed the designated distance for the interval.2 Inspect the engine oil filter for corrosion every one year or 10,000 mi (16,000 km). Ifcorrosion is present, change the filter then top-off the engine oil, if required. Do not resetthe Intelligent Oil-Life Monitor.3 Initial replacement at six years or 100,000 mi (160,000 km), then every three years or50,000 mi (80,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the information displayprompting you to change your oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,you reset the Intelligent Oil-Life at25,000 mi (40,000 km)). Perform theengine air filter replacement.
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Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Fusion full hybrid: Change engine oil and filter every 12months or 10,000 mi (16,000 km). The oil monitoringsystem displays a message in the information display.Perform services listed in the Normal Scheduled Mainten-ance chart.
As required
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-
uled Maintenance chart.1
Fusion Energi plug-in hybrid: Change engine oil andfilter as indicated by information display and performservices listed in the Normal Scheduled Maintenance
chart.1
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Replace spark plugs.Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil ChangeIndicator Reset (page 261).
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.1
Perform multi-point inspection.
1Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil ChangeIndicator Reset (page 261).
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Scheduled Maintenance

Power Steering.....................................................116Pre-Collision Assist.............................................116Remote Start.........................................................116Seats........................................................................116Starting System ...................................................117Tire Pressure Monitoring System...................117Traction Control....................................................117Transmission.........................................................118Installing Child Restraints............................19Child Seats...............................................................19Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)...........................................24Using Tether Straps.............................................26Instrument Cluster........................................89Instrument Lighting Dimmer......................77Vehicles With Front Fog Lamps......................78Vehicles Without Front Fog Lamps...............78Instrument Panel Overview........................16Interior Lamps.................................................80Front Interior Lamps...........................................80Rear Interior Lamps..............................................81Interior Luggage CompartmentRelease...........................................................66Interior Mirror...................................................86Automatic Dimming Mirror..............................86Manual Dimming Mirror.....................................86Introduction.........................................................7
J
Jump Starting the Vehicle........................233Connecting the Jumper Cables....................233Jump Starting......................................................234Preparing Your Vehicle.....................................233Removing the Jumper Cables.......................234
K
Keyless Entry...................................................64SECURICODE™ Keyless EntryKeypad................................................................64Keyless Starting............................................145Ignition Modes.....................................................145Keys and Remote Controls........................50
L
Lane Keeping System................................209Switching the System On and Off...............210Lighting Control..............................................76Headlamp Flasher................................................77Headlamp High Beam........................................76Lighting...............................................................76General Information............................................76Load Carrying.................................................222Load Limit.......................................................222Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................226Vehicle Loading - with and without aTrailer.................................................................222Locking and Unlocking..................................61Activating Intelligent Access............................62Autolock...................................................................63Autounlock.............................................................64Battery Saver.........................................................64Illuminated Entry..................................................64Illuminated Exit.....................................................64Power Door Locks.................................................61Remote Control.....................................................61Smart Unlocks for Intelligent AccessKeys......................................................................63
M
Maintenance.................................................258General Information.........................................258Manual Seats.................................................130Memory Function..........................................132Easy Entry and Exit Feature............................133Linking a PreSet Position to your RemoteControl or Intelligent Access KeyFob.......................................................................133Saving a PreSet Position..................................133Message CenterSee: Information Displays.................................97MirrorsSee: Heated Windows and Mirrors..............126See: Windows and Mirrors................................83Mobile Communications Equipment.......13Moonroof...........................................................87Bounce-Back.........................................................88Opening and Closing the Moonroof..............87
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Index