ESP FORD FUSION HYBRID 2014 Owners Manual

Accessories Accessorie s..................................................... 314
Ford Extended Service Plan
(ESP)Ford Extended Service Plan (ESP)........316
SYNC™ General Information....................................319
Using Voice Recognition.............................321
Using SYNC™ With Your Phone............323
SYNC™ Applications and Services......335
Using SYNC™ With Your Media
Player...........................................................342
SYNC™ Troubleshooting.........................350
MyFord Touch™ General Information...................................356
Settings...........................................................364
Entertainment ...............................................374
Phone ................................................................ 391
Electric Vehicle Information.....................397
Information ...................................................408
Climate.............................................................417
Navigation ....................................................... 419
Appendices End User License Agreement.................429
Scheduled Maintenance General Maintenance Information.......444
Normal Scheduled Maintenance..........448
Special Operating Conditions Scheduled
Maintenance ..............................................451
Scheduled Maintenance Record...........454
5Table of Contents

ABOUT THIS MANUAL Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about it,
the greater the safety and pleasure you
will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to your
vehicle.
Note: Some of the illustrations in this
manual may be used for different models,
so may appear different to you on your
vehicle. However, the essential information
in the illustrations is always correct.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. E154903
Right-hand sideA
Left-hand sideB
Protecting the Environment You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
SYMBOLS GLOSSARY These are some of the symbols you may
see on your vehicle.
Safety alert
See Owner's Manual E162384
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
7Introduction

Warranty on Replacement Parts Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is
covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner’s
Manual.
Special Instructions For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 35).
Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active
passenger airbag.
MOBILE COMMUNICATIONS
EQUIPMENT Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
EXPORT UNIQUE OPTIONS For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner’s
Manual for all other required
information and warnings.
12Introduction

GENERAL INFORMATION See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
All children are shaped differently.
The recommendations for safety
restraints are based on probable
child height, age and weight thresholds
from National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum WARNINGS
requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching for
St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child.
13Child Safety

Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Safety Belt Locking Modes WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function.
Belt and retractor assembly must be
replaced if the safety belt assembly
automatic locking retractor feature
or any other safety belt function is not
operating properly when checked by an
authorized dealer. Failure to replace the
belt and retractor assembly could increase
the risk of injury in crashes.
All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode, and the front outboard
passenger and rear seat safety belts have
both types of locking modes described as
follows: Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the belt retract slightly and
pull webbing out again in a slow and
controlled manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
properly restrained in a rear seating
position whenever possible. See Child
Safety (page 13).
How to Use the Automatic Locking
Mode
Non-inflatable safety belts
27Safety Belts

E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
KNEE AIRBAG A driver’s and passenger’s knee airbag is
located under or within the instrument
panel. During a crash, the restraints control
module may activate the driver’s and
passenger’s knee airbag (individually or
both) based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
driver’s and passenger’s knee airbag may
deploy (individually or both) but the
corresponding front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury.
Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page 42). FRONT PASSENGER SENSING
SYSTEM WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death.
Sitting improperly out of position or
with the seat back reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash.
To reduce the risk of possible serious
injury: Do not stow objects in seat
back map pocket or hang objects off
seat back if a child is in the front passenger
seat. Do not place objects underneath the
front passenger seat or between the seat
and the center console. Check the
passenger airbag off or pass airbag off
indicator lamp for proper airbag status.
Failure to follow these instructions may
interfere with the front passenger seat
sensing system.
Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system.
This system works with sensors that are
part of the front passenger’s seat and
safety belt to detect the presence of a
properly-seated occupant and determine
if the front passenger’s frontal airbag
should be enabled (may inflate) or not.
37Supplementary Restraints System

GENERAL INFORMATION ON
RADIO FREQUENCIES This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Intelligent Access (If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote
Control (page 44).
REMOTE CONTROL Integrated Keyhead Transmitters (If Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
E151797
Press the button to release the key. Press
and hold the button to fold the key back
in when not in use.
44Keys and Remote Controls

The system switches the low beam
headlamps on at a reduced intensity in
daylight conditions.
To switch the system on, switch the
ignition on, and switch the lighting control
to the off, autolamp or parking lamp
position.
AUTOMATIC HIGH BEAM
CONTROL (IF EQUIPPED)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the
tail lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers.
The low beams remain on.
Note: If it appears that automatic control
of the high beams is not functioning
properly, check the windshield in front of
the camera for a blockage. A clear view of
the road is required for proper system
operation. Have any windshield damage in
the area of the camera’s field-of-view
repaired.
Note: If the system detects a blockage such
as bird droppings, bug splatter, snow or ice,
and you do not observe changes, the system
will go into low beam mode until you clear
the blockage. A message may also appear
in the instrument cluster display noting the
front camera is blocked.
Note: Typical road dust, dirt and water
spots will not affect the performance of the
automatic high beam system . However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start
up. If you want to change the beam state
independently of the system, you may
switch the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct. Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to decide
when to switch the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than
25 mph (40 km/h)
The high beams will switch off if:
• the system detects the headlamps of
an approaching vehicle or the tail
lamps of a preceding vehicle.
• vehicle speed falls below 16 mph
(25 km/h)
• the ambient light level is high enough
that high beams are not required
• the system detects severe rain, snow
or fog
• the camera is blocked
Activating the System Switch on the system using the information
display and autolamps. See Information
Displays (page 86). See Autolamps
(page 69).
E142451
71Lighting

• Electric Range (Energi Plug-in Power
Mode) - The electric range estimate is
personalized to the driver's key. The
estimate is based on the amount of
energy presently available in the high
voltage battery and your typical energy
usage while driving. This includes your
drive habits as well as your use of
accessories such as Climate Control.
The battery energy refers to the energy
gained from charging the battery while
plugged in.
• Charge Assist - The up and down
arrows provide information about the
energy going into and out of the high
voltage battery. The up arrow above
the battery indicates battery charging
such as from regenerative braking. The
down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
• Regen Display - A circular arrow
symbol appears in the center of the
Battery Gauge when energy is being
recaptured through the regenerative
braking system.
Fuel Gauge:
The fuel gauge will indicate approximately
how much fuel is left in the fuel tank. The
fuel gauge may vary slightly when your
vehicle is moving or on a gradient. The
arrow adjacent to the fuel pump symbol
indicates on which side of the vehicle the
fuel filler door is located. Brake Coach Display:
The Brake Coach appears after the vehicle
has come to a stop. It coaches you to brake
in a manner which maximizes the amount
of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery.
Trip Summary:
Trip Summary is displayed upon shutting
off your vehicle. The data is calculated over
the last on and off cycle.
• Distance - The total distance traveled,
distance traveled on battery power
only (EV distance) and Regen distance
are displayed. Regen distance is the
estimated range gained from energy
recaptured through regenerative
braking.
• Energy Use - The average fuel economy
and total fuel used are displayed. In
addition for Energi, the total electrical
energy used while in Plug-in Power
Mode is displayed in kilowatt hours
(kWh).
• Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.
WARNING LAMPS AND
INDICATORS The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will illuminate when you start your
vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
81Instrument Cluster

Electric Park Brake E146190
It will illuminate when the
electric parking brake has a
malfunction.
Engine/Motor Coolant
Temperature It will illuminate when the engine
or motor cooling system is
overheating. Stop the vehicle in
a safe place and contact your authorized
dealer.
Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 244).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
EV Now E144814
It will illuminate when you select
this feature on. See Hybrid
Electric Vehicle (page 142).
EV Later E151263
It will illuminate when you select
this feature on. See Hybrid
Electric Vehicle (page 142).
Fasten Safety Belt
It will illuminate and a chime will
sound to remind you to fasten
your safety belt. See Safety
Belt Minder (page 31). Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps (If Equipped)
It will illuminate when you switch
the front fog lamps on.
Grade Assist (If Equipped)
E144523
It will illuminate when the grade
assist function has been turned
on.
Heads Up Display (If Equipped)
E156133
A red beam of lights will
illuminate on the windshield in
certain instances when using
adaptive cruise control and/or the collision
warning system. It will also illuminate
momentarily when you start your vehicle
to make sure the display works.
High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Hood Ajar E159324
Displays when the ignition is on
and the hood is not completely
closed.
Lane Keeping Aid (If Equipped)
E144813
Illuminates when the lane
keeping system is activated.
83Instrument Cluster