USB port FORD GT 2017 2.G User Guide

Website
owner.ford.com Website
www.syncmyride.ca
www.syncmaroute.ca Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts.
If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
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Ford GT (CGX) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)

Cell phone issues
Possible solution
Possible cause
Issue
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
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Ford GT (CGX) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 220).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
238).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Ford GT (CGX) Canada/United States of America, enUSA, First Printing SYNC™ 3
(If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps. option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
256
Ford GT (CGX) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
258
Ford GT (CGX) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Ford GT (CGX) Canada/United States of America, enUSA, First Printing SYNC™ 3 (If Equipped)

Child Safety........................................................17
General Information............................................. 17
Cleaning Leather Seats..............................166
Cleaning Products........................................162 Materials................................................................ 162
Cleaning the Engine....................................164
Cleaning the Exterior...................................162 Exterior Plastic Parts......................................... 164
Matte Paint Finish............................................... 163
Raising the Rear Wing...................................... 164
Standard Paint Finish....................................... 163
Under Hood.......................................................... 164
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................166
Cleaning the Interior....................................165
Cleaning Alcantara Microfiber Cloth...........165
Cleaning the Wheels....................................167
Cleaning the Windows and Wiper Blades............................................................165
Climate Control
...............................................77
Coolant Check See: Engine Coolant Check............................. 152
Crash Sensors and Airbag Indicator.......38
Cruise Control..................................................52 Principle of Operation........................................ 113
Cruise control See: Using Cruise Control................................. 113
Cup Holders.....................................................86
Customer Assistance
..................................132
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps............................58
Direction Indicators
.......................................59
Doors and Locks.............................................45
Drive Mode Control........................................53 Active Aerodynamics ........................................ 118
Damper Comfort Mode..................................... 118
Drive Mode Selection......................................... 114
Front Lift................................................................. 118
Driver and Passenger Airbags...................34 Children and Airbags........................................... 34
Proper Driver and Front Passenger Seating Adjustment........................................................ 34
Driver and Passenger Knee Airbags
.........37 Driving Aids......................................................114
Driving at High Speed
.................................192
Tire Pressure - Speeds Greater Than .........192
Driving Hints
...................................................126
Driving Through Water................................126
DRL See: Daytime Running Lamps......................... 58
E
Electric Parking Brake.................................104 Applying the Electric Parking brake............104
Battery With No Charge................................... 105
Releasing the Electric Parking Brake...........105
Emergency Door Release
............................47
Emission Control System...........................96 On-Board Diagnostics (OBD-II)..................... 97
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 97
End User License Agreement
...................277
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 277
Engine Coolant Check
.................................152
Adding Coolant.................................................... 152
Coolant Change.................................................. 154
Engine Coolant Temperature Management
................................................... 155
Fail-Safe Cooling................................................ 154
Recycled Coolant................................................ 153
Severe Climates.................................................. 154
Engine Immobilizer See: Passive Anti-Theft System..................... 49
Engine Oil Check............................................151 Adding Engine Oil................................................ 151
Engine Oil Dipstick
........................................151
Engine Specifications.................................195
Entertainment..............................................220 AM/FM Radio........................................................ 221
Apps........................................................................\
223
Bluetooth Stereo or USB.................................. 221
Sources.................................................................. 220
Supported Media Players, Formats and Metadata Information................................. 223
USB Ports.............................................................. 223
Environment......................................................13
EPB See: Electric Parking Brake............................. 104
304
Ford GT (CGX) Canada/United States of America, enUSA, First Printing Index

Towing the Vehicle on Four
Wheels...........................................................125
Emergency Towing............................................. 125
Towing...............................................................125
Transmission Code Designation.............198
Transmission...................................................99
Transporting the Vehicle...........................130
Getting the Transmission in Neutral.............131
U
Under Hood Overview................................150
Under Seat Storage......................................86 Rear Hatch Storage............................................. 86
Seat Pockets.......................................................... 86
Unique Features
..............................................15
USB Port.........................................................202
Using Cruise Control.....................................113
Switching Cruise Control Off........................... 113
Switching Cruise Control On........................... 113
Using Snow Chains
.....................................188
Using Stability Control...............................108 AdvanceTrac ™ Electronic Stability Control
........................................................................\
...... 108
Launch Control................................................... 109
Traction Control.................................................. 109
Using Summer Tires....................................188
Using Voice Recognition
............................214
Audio Voice Commands.................................. 214
Mobile App Voice Commands....................... 218
Navigation Voice Commands......................... 217
Phone Voice Commands................................. 215
Voice Settings Commands............................. 219
Utilizing the Mediation/Arbitration Program (Canada Only).........................134
V
Vehicle Care....................................................162 General Information.......................................... 162
Vehicle Certification Label........................197
Vehicle Identification Number
................196
Vehicle Storage.............................................168
Battery.................................................................... 168
Body........................................................................\
168
Brakes..................................................................... 169
Cooling system.................................................... 168
Engine..................................................................... 168Fuel system..........................................................
168
General................................................................... 168
Miscellaneous...................................................... 169
Removing Vehicle From Storage.................. 169
Tires........................................................................\
. 169
Ventilation See: Climate Control............................................ 77
VIN See: Vehicle Identification Number.............196
Voice Control
....................................................52
W
Warning Lamps and Indicators................64 Anti-Lock Braking System................................ 64
Battery...................................................................... 64
Brake System........................................................ 64
Cruise Control........................................................ 65
Damper Comfort Mode..................................... 65
Direction Indicator............................................... 65
Door Ajar.................................................................. 65
Electric Park Brake............................................... 65
Engine Coolant Temperature.......................... 65
Engine Oil................................................................ 65
Fasten Seatbelt.................................................... 65
Front Airbag........................................................... 65
Front Lift Mode Active........................................ 65
Frost Warning Lamp........................................... 66
Hatch Ajar............................................................... 66
High Beam.............................................................. 66
Hood Ajar................................................................ 66
Hydraulic System Fault..................................... 66
Launch Control..................................................... 66
Low Beam Malfunction Warning Lamp.................................................................... 66
Low Fuel Level...................................................... 66
Low Tire Pressure Warning.............................. 66
Parking Lamps...................................................... 66
Powertrain Fault................................................... 66
Rear Fog Lamp..................................................... 66
Ride Height System Fault.................................. 67
Service Engine Soon............................................ 67
Stability Control.................................................... 67
Stability Control Off............................................ 67
Transmission Fault............................................... 67
Washer Fluid Check
......................................157
309
Ford GT (CGX) Canada/United States of America, enUSA, First Printing Index