phone FORD GT 2020 Owner's Guide

Possible Cause and Resolution
Symptom
–You are not saying the name exactly as it appears on
your device.
•Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi-
ations in the name.
– The name contains special characters, for example *,
- or +.
•Rename the contact on your device or use the
touchscreen to select and call the contact.
The system does not under-
stand the name of a contact
in the phonebook on my
device and calls the wrong
contact.
–You are not saying the name exactly as it appears on
your device.
•Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
The system does not under-
stand foreign names of
contacts in the phonebook
on my device.
–Device limitation.
•The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.
The system voice prompts
and the pronunciation of
some words does not seem
to be very accurate.
USB and Bluetooth Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off,
reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
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Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 238).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 247).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 247).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
–Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
• Install the latest cell phone firmware.
• Delete your device from system and delete SYNC
from your device and try again.
• Switch automatic phonebook download off. See
Settings (page 247).
I cannot connect my cell
phone.
Text messaging does not
work.
–
You did not switch on text message notifications.
•Switch text message notifications on.
See Phone
(page 238).
– Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Device message sharing is not enabled.
•Check the permissions on your device to ensure
text message sharing is enabled.
– Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
I cannot hear text messages.
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Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
259
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3

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Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Appendices

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Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Appendices

9
911 Assist...........................................................43
A
A/C
See: Climate Control.......................................... 84
About This Manual...........................................5 Ford GT Concierge Phone Numbers................5
ABS See: Brakes............................................................ 110
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................... 111
Accessories....................................................262
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjustable Pedals.........................................60
Adjusting the Headlamps..........................170 Headlamp Aim Target....................................... 170
Adjusting the Pedals....................................60
Adjusting the Steering Wheel...................56
Airbag Disposal...............................................42
Air Conditioning See: Climate Control.......................................... 84
Air Filter See: Changing the Engine Air Filter...............171
Alarm See: Anti-Theft Alarm........................................ 55
Anti-Theft Alarm
............................................55
Arming the Alarm................................................. 55
Disarming the Alarm........................................... 55
Appendices.....................................................277
Apps..................................................................245 SiriusXM Traffic and Travel Link................... 246
Using Apps on an Android Device...............246
Using Apps on an iOS Device........................ 245
Using Mobile Navigation on an Android Device............................................................... 246
At a Glance........................................................16
Audible Warnings and Indicators..............73 Headlamps On Warning Chime...................... 73
Keyless Warning Alert......................................... 73
Audio Control
...................................................57
Seek, Next or Previous........................................ 57
Audio System.................................................218 Audio Unit
........................................................218
Autolamps........................................................63
Automatic Climate Control
........................84
Directing the Airflow........................................... 84
Setting the Blower Motor Speed................... 84
Setting the Temperature................................... 84
Switching Auto Mode On and Off.................84
Switching Recirculated Air On and Off........................................................................\
. 84
Switching the Air Conditioning On and Off........................................................................\
. 84
Automatic Transmission...........................105 Brake-Shift Interlock......................................... 108
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 109
Performance Shift Indicator........................... 107
SelectShift™ Automatic Transmission................................................... 106
Understanding the Positions of Your Automatic Transmission............................ 105
Automatic Transmission Fluid Check.............................................................165
Auxiliary Power Points
.................................89
DC Power Point.................................................... 89
Location................................................................... 89
B
Battery See: Changing the 12V Battery....................... 167
Body Styling Kits
...........................................182
Bonnet Lock See: Opening and Closing the Hood............157
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check.........................................166
Brakes................................................................110 General Information........................................... 110
Breaking-In......................................................133 Cold Engine Operation...................................... 133
Hot Engine Shut down...................................... 133
C
Cabin Air Filter.................................................86
Capacities and Specifications.................212 Air Conditioning System................................... 212
Engine Coolant.................................................... 213
305
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Index

K
Keyless Starting...............................................91
Ignition Modes........................................................ 91
Keys and Remote Controls.........................45
L
Launch Control..............................................174
Lighting Control
..............................................58
High Beams............................................................ 62
Performance Shift Indicator............................ 59
Lighting..............................................................62 General Information............................................ 62
Load Carrying
..................................................127
Load Limit........................................................127
Vehicle Loading - with and without a
Trailer.................................................................. 127
Locking and Unlocking................................50 Activating Intelligent Access .......................... 50
Autolock.................................................................... 51
Battery Saver......................................................... 52
Illuminated Entry.................................................. 52
Illuminated Exit..................................................... 52
Power Door Locks................................................ 50
Remote Control.................................................... 50
Smart Unlocks for Intelligent Access Keys....................................................................... 51
Lug Nuts See: Changing a Road Wheel....................... 205
M
Maintenance...................................................157 General Information........................................... 157
Manual Seats
...................................................87
Map Pockets....................................................90
Message Center See: Information Displays................................. 74
Mirrors See: Windows and Mirrors................................ 65
Mobile Communications Equipment
.......12
Motorcraft Parts..........................................208
N
Navigation......................................................240 Changing the Format of the Map.................241 cityseeker..............................................................
243
Michelin Travel Guide....................................... 244
Navigation Map Accuracy and Updates............................................................ 245
Route Guidance.................................................. 242
Setting a Destination....................................... 240
SiriusXM Traffic and Travel Link................... 244
Zoom....................................................................... 241
Normal Scheduled Maintenance..........264 Normal Maintenance Intervals..................... 264
O
Oil Check See: Engine Oil Check....................................... 160
Opening and Closing the Hood...............157 Closing the Front Hood.................................... 158
Closing the Rear Hatch..................................... 158
Opening the Front Hood................................... 157
Opening the Rear Hatch.................................. 158
Opening the Doors
.........................................52
Opening the Doors from Inside....................... 52
Ordering Additional Owner's Literature.......................................................143
P
Parking Aids
.....................................................118
Passive Anti-Theft System.........................54 SecuriLock.............................................................. 54
PATS See: Passive Anti-Theft System..................... 54
Perchlorate........................................................10
Personal Safety System ™
..........................35
How Does the Personal Safety System
Work?.................................................................. 35
Phone...............................................................238 Android Auto....................................................... 239
Apple CarPlay..................................................... 239
Pairing Your Cell Phone for the First Time................................................................... 238
Text Messaging................................................... 239
Using Your Cell Phone..................................... 238
Post-Crash Alert System............................137
Power Door Locks See: Locking and Unlocking............................. 50
Power Steering Fluid Check.....................166
309
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Index

Power Windows.............................................65
Accessory Delay.................................................... 65
Bounce-Back......................................................... 65
One-Touch Down................................................. 65
One-Touch Up....................................................... 65
Protecting the Environment........................15
Puncture See: Changing a Road Wheel....................... 205
R
Rear Under Hatch Storage.........................127
Rear View Camera........................................118 Using the Rear View Camera System..........118
Rear View Camera See: Rear View Camera..................................... 118
Refueling...........................................................98 System Warnings................................................. 99
Remote Control
..............................................46
Intelligent Access Key........................................ 46
Locating Your Vehicle......................................... 49
Remote Control Information Messages........................................................... 49
Replacing the Battery......................................... 47
Sounding a Panic Alarm.................................... 49
Using the Key Blade............................................ 46
Repairing Minor Paint Damage...............180
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)...............................................................144
Reporting Safety Defects (U.S. Only)...............................................................143
Roadside Assistance
...................................135
Vehicles Sold in the United States: Getting
Roadside Assistance.................................... 135
Vehicles Sold in the United States: Using Roadside Assistance.................................... 135
Roadside Emergencies
...............................135
Running-In See: Breaking-In.................................................. 133Running Out of Fuel......................................96
Adding Fuel From a Portable Fuel
Container............................................................ 97
Filling a Portable Fuel Container.................... 97
S
Safety Precautions
........................................95
Scheduled Maintenance Record...........266
Scheduled Maintenance...........................263
Seatbelt Extensions......................................34
Seatbelt Reminder.........................................32 Belt-Minder™........................................................ 32
Seatbelts...........................................................28 Principle of Operation........................................ 28
Seatbelt Warning Lamp and Indicator Chime................................................................31
Conditions of operation...................................... 31
Seats
...................................................................87
Security..............................................................54
Settings............................................................247 911 Assist............................................................... 248
Ambient Lighting............................................... 248
Audio....................................................................... 247
Automatic Updates.......................................... 248
Bluetooth............................................................... 247
Charge Settings.................................................. 248
Clock....................................................................... 247
Display................................................................... 248
Driver Assist......................................................... 248
FordPass............................................................... 248
General.................................................................. 248
Message Center................................................. 248
Mobile Apps......................................................... 248
Multi Contour Seats.......................................... 248
Navigation............................................................ 248
Personal Profiles................................................ 248
Phone...................................................................... 247
Seats...................................................................... 248
Sound..................................................................... 247
Valet Mode........................................................... 248
Vehicle................................................................... 248
Voice Control....................................................... 248
Side Airbags
.....................................................40
Sitting in the Correct Position....................87
Snow Chains See: Using Snow Chains.................................. 201
310
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Index