key FORD POLICE INTERCEPTOR 2019 Owner's Manual

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 98 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
152
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Roadside Emergencies

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press
START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
153
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Roadside Emergencies

Action and Description
Message
Repeat entering letters to narrow yoursearch. When you are satisfied with
your entry press the right arrow key on the bezel.
SYNC will jump to the phonebook
contact name that matches your entry. Press OK.
In addition to the Phonebook entry
name, the phone number label (Work, Cell, Home or Other) shows on thedisplay. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the different phone labels at this time.
Once you have the desired phone label on the screen press
OK.
The phone number that is stored under
the selected label will be shown on the display. Press
OK to dial this number.
Press the
OK button to send, download, read and delete text
messages. 1
TEXT MESSAGE
View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download
your cell phone content among other features. 1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions. 2
SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.3
911 Assist
Create and receive a diagnostic report card on your vehicle. 2
Vehicle Health
Interact with SYNC-capable mobile applications on your smart-
phone.
APPLICATIONS
Access Bluetooth Devices menu listings and advanced menu listings.
SYS SETTINGS
Press the
OK button to exit the phone menu.
EXIT MENU
1 This is a cell phone-dependent feature.
2 This is an optional feature and available in the United States only.
3 This is an optional feature and available in the United States and Canada only.
268
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™

United States of America
FCC ID: ACJ-FG-185-SG32MH
Radio Frequency Certifications for
Cruise Control Module
Canada
IC: 3432A-0065TR
United States of America
FCC ID: L2C0065TR
Radio Frequency Certifications for
Body Control Module
Canada
IC: 7812A-A2C738448
Model # : M : A2C750526
Model # : M : A2C750561
United States of America
FCC ID: M3NA2C738448
Model # : M : A2C750526
Model # : M : A2C750561
Radio Frequency Certification for
Keys and Remote Controls
Canada
FCC ID : M3N-A2C931423
IC : 7812A-A2C931423
FCC ID : M3N-A2C931426
IC: 7812A-A2C931426
FCC ID : N5F-A08TAA
IC: 3248A-A08TAA
FCC ID : N5F-A08TDA
IC: 3248A-A08TDA
United States of America
FCC ID : M3N-A2C931423
FCC ID : M3N-A2C931426
FCC ID : N5F-A08TAA
FCC ID : N5F-A08TDA
Radio Frequency Statement for
Audio Unit
Canada
IC: 3043A-UP375AHU
United States
FCC ID: NT8-16UP375AHU
357
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Appendices

A
A/C
See: Climate Control........................................... 83
About This Manual...........................................7
ABS See: Brakes........................................................... 120
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 121
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps..........................192 Horizontal Aim Adjustment............................ 193
Vertical Aim Adjustment.................................. 192
Adjusting the Pedals
.....................................59
Adjusting the Steering Wheel....................57
Airbag Disposal..............................................50
Air Conditioning See: Climate Control........................................... 83
Air Filter See: Changing the Engine Air Filter.............194
Alarm See: Anti-Theft Alarm........................................ 56
All-Wheel Drive
..............................................113
Anti-Theft Alarm............................................56
Alarm System........................................................ 56
Arming the Alarm................................................. 56
Disarming the Alarm........................................... 56
Triggering the Alarm........................................... 56
Appendices.....................................................319
At a Glance........................................................16
Audible Warnings and Indicators..............73 Headlamps On Warning Chime...................... 73
Key in Ignition Warning Chime......................... 73
Parking Brake On Warning Chime.................. 73
Audio Control
...................................................57
Auxiliary Steering Wheel Controls.................57
Audio Input Jack...........................................255
Audio System
................................................249
General Information......................................... 249
Audio Unit......................................................250 Accessing the Auxiliary Media
Sources............................................................. 250
Accessing the Clock Settings......................... 251
Accessing the Menu........................................... 251
Accessing the Phone Features...................... 251Accessing the Sound Settings.......................
251
Adjusting the Volume........................................ 251
Changing Radio Stations................................. 251
Ejecting the CD................................................... 252
Listening to a CD................................................ 252
Listening to Satellite Radio............................ 252
Listening to the Radio...................................... 252
Menu Structure................................................... 252
Muting the Audio................................................ 252
Playing or Pausing Media................................ 252
Switching the Audio Unit On and Off.........252
Using Seek, Fast Forward and Reverse.............................................................. 252
Using the Display Control............................... 252
Using the Number Block................................. 252
Autolamps........................................................62 Windshield Wiper Activated
Headlamps........................................................ 62
Automatic Transmission............................110 Automatic Transmission Adaptive
Learning.............................................................. 112
Brake-Shift Interlock.......................................... 110
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 112
Understanding the Positions of Your Automatic Transmission............................. 110
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™/
3.7L..................................................................185
6F50/6F55 Transmission............................... 185
Adjusting Automatic Transmission Fluid Levels.................................................................. 187
Checking the fluid level.................................... 187
Moving the Air Filter Assembly (Accessing the Dipstick).................................................... 186
Reinstalling The Air Filter Assembly...........188
Auxiliary Power Points.................................90 12 Volt DC Power Point...................................... 90
Locations................................................................ 90
AWD See: All-Wheel Drive........................................... 113
B
Battery See: Changing the 12V Battery...................... 189
Blind Spot Information System...............132 Switching the System Off and On................133
359
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Battery and Charging System..........................
78
Blind Spot Information and Cross Traffic Alert System...................................................... 79
Brake System......................................................... 79
Doors and Locks................................................... 79
Fuel........................................................................\
... 80
Maintenance..........................................................80
Park Aid................................................................... 80
Police Engine Idle feature.................................. 81
Power Steering....................................................... 81
Reminder Messages............................................. 81
Seats........................................................................\
. 82
Tire Pressure Monitoring System................... 82
Traction Control.................................................... 82
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster.........................................70
Instrument Lighting Dimmer.....................63
Instrument Panel Overview........................16
Interior Lamps.................................................64
Dome Task Lamp................................................. 65
Front Map Lamps................................................ 64
Interior Luggage Compartment Release............................................................55
Interior Mirror
...................................................68
Automatic Dimming Mirror.............................. 68
Manual Dimming Mirror..................................... 68
Introduction.........................................................7
J
Jump Starting the Vehicle.........................154 Connecting the Jumper Cables..................... 154
Jump Starting....................................................... 155
Preparing Your Vehicle..................................... 154
Removing the Jumper Cables........................ 155
K
Keys and Remote Controls..........................51 L
Lighting Control...............................................61
Headlamp Flasher............................................... 62
High Beams............................................................. 61
Spot Lamp Control.............................................. 62
Lighting...............................................................61 General Information............................................. 61
Load Carrying
.................................................138
Load Limit.......................................................138
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 143
Vehicle Loading - with and without a Trailer .................................................................. 138
Locking and Unlocking
.................................53
Battery Saver......................................................... 54
Hidden Rear Door Locks.................................... 53
Illuminated Entry.................................................. 54
Illuminated Exit..................................................... 54
Locking and Unlocking the Doors with the Key Blade............................................................ 54
Opening a Rear Door From the Inside..........54
Opening the Luggage Compartment...........54
Power Door Locks................................................ 53
Remote Control..................................................... 53
Lug Nuts See: Changing a Road Wheel........................ 222
M
Maintenance...................................................175 General Information........................................... 175
Manual Climate Control
..............................83
Directing the Air.................................................... 83
Setting the Blower Motor Speed.................... 83
Setting the Temperature................................... 83
Switching Defrost On and Off......................... 83
Switching Maximum Air Conditioning On and Off................................................................ 84
Switching Recirculated Air On and Off........................................................................\
. 84
Switching the Air Conditioning On and Off........................................................................\
. 83
Switching the Climate Control On and Off........................................................................\
. 83
Manual Seats..................................................88 Lumbar Adjustment........................................... 89
363
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Moving the Seat Backward and
Forward.............................................................. 88
Recline Adjustment............................................ 88
Media Hub......................................................256
Message Center See: Information Displays................................. 74
Mirrors See: Windows and Mirrors............................... 66
Mobile Communications Equipment.......13
Motorcraft Parts - 3.5L Duratec.............230
Motorcraft Parts - 3.5L Ecoboost™..................................................231
Motorcraft Parts - 3.7L...............................232
N
Normal Scheduled Maintenance..........302
Intelligent Oil-Life Monitor™........................ 302
Normal Maintenance Intervals.................... 303
O
Oil Change Indicator Reset.......................180
Oil Check See: Engine Oil Check....................................... 179
Opening and Closing the Hood...............175 Closing the Hood................................................. 176
Opening the Hood.............................................. 175
Ordering Additional Owner's Literature.......................................................162
Obtaining a French Owner ’s Manual..........162
Overhead Console..........................................91
P
Parking Aids....................................................126 Principle of Operation....................................... 126
Parking Brake
...................................................121
Pedals.................................................................59
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Police Engine Idle Feature..........................95 Switching the System Off................................ 96
Switching the System On................................. 95
Power Door Locks See: Locking and Unlocking............................. 53Power Seats
.....................................................89
Power Steering Fluid Check.....................189
Power Windows
.............................................66
Accessory Delay.................................................... 67
Bounce-Back......................................................... 66
One-Touch Down................................................ 66
One-Touch Up...................................................... 66
Window Lock......................................................... 66
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 222
R
Rear Loadspace Hatches..........................138 Cargo Vault........................................................... 138
Electronic Utility Tray........................................ 138
Rear Parking Aid............................................126 Obstacle Distance Indicator............................ 127
Rear Under Floor Storage..........................138 Load Floor............................................................. 138
Load Safe Label.................................................. 138
Rear View Camera........................................127 Using the Rear View Camera System.........128
Rear View Camera See: Rear View Camera.................................... 127
Recommended Towing Weights............145
Refueling...........................................................101 Refueling System Overview............................ 101
Refueling System Warning............................. 103
Refueling Your Vehicle...................................... 102
Remote Control
...............................................51
Car Finder................................................................ 52
Changing the Remote Control Battery..........51
Sounding the Panic Alarm................................ 52
Repairing Minor Paint Damage...............201
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................52
Reporting Safety Defects (Canada Only)...............................................................162
Reporting Safety Defects (U.S. Only)...............................................................162
364
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Temperature A B C............................................
205
Traction AA A B C.............................................. 205
Treadwear............................................................ 204
Tire Pressure Monitoring System............218 Changing Tires With a Tire Pressure
Monitoring System....................................... 220
Understanding Your Tire Pressure Monitoring System ...................................... 220
Tires See: Wheels and Tires..................................... 204
Towing a Trailer.............................................144
Load Placement................................................. 144
Towing the Vehicle on Four Wheels..........................................................148
Emergency Towing............................................ 148
Recreational Towing......................................... 148
Towing..............................................................144
Traction Control
.............................................123
Principle of Operation....................................... 123
Transmission Code Designation............234
Transmission
...................................................110
Transporting the Vehicle............................156
Type Approvals.............................................347 Radio Frequency Certification for Keys and
Remote Controls........................................... 357
Radio Frequency Certifications for Blind Spot Information System.......................... 355
Radio Frequency Certifications for Body Control Module.............................................. 357
Radio Frequency Certifications for Cruise Control Module.............................................. 357
Radio Frequency Certifications for Mid Range Radar................................................... 349
Radio Frequency Certifications for Passive Anti-Theft System....................................... 350
Radio Frequency Certifications for Radio Transceiver Module...................................... 353
Radio Frequency Certifications for SYNC 3........................................................................\
.. 356
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)................347
Radio Frequency Certifications for Wireless Charging........................................................... 356
Radio Frequency Statement for Audio Unit..................................................................... 357U
Under Hood Overview - 3.5L Duratec/
3.7L..................................................................176
Engine Shield........................................................ 177
Under Hood Overview - 3.5L Ecoboost™..................................................178
USB Port
.........................................................255
Using All-Wheel Drive..................................113 Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 115
Operating AWD Vehicles With Mismatched Tires..................................................................... 114
Operating AWD Vehicles With Spare Tires..................................................................... 114
Using Cruise Control...................................130 Canceling the Set Speed................................. 130
Changing the Set Speed.................................. 130
Resuming the Set Speed.................................. 131
Setting the Cruise Speed................................. 130
Switching Cruise Control Off........................... 131
Switching Cruise Control On.......................... 130
Using Snow Chains
......................................218
Using Stability Control................................125
Using SYNC™ With Your Media Player
.............................................................278
Accessing Your Play Menu............................. 283
Connecting Your Digital Media Player to the USB Port........................................................... 278
Media Menu Features....................................... 281
Media Voice Commands................................ 280
System Settings................................................. 285
What's Playing?................................................ 280
Using SYNC™ With Your Phone............262 Accessing Features Through the Phone
Menu................................................................. 266
Accessing Your Phone Settings..................... 271
Making a Call....................................................... 265
Pairing Subsequent Cell Phones.................263
Pairing Your Cell Phone for the First Time ........................................................................\
..... 262
Phone Options during an Active Call.........265
Phone Voice Commands................................ 263
Receiving Calls.................................................... 265
System Settings.................................................. 272
Text Messaging................................................... 269
Using Traction Control................................123 Switching the System Off................................ 123
366
Police Interceptor (CPH) Police, Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index