belt FORD POLICE INTERCEPTOR 2021 Service Manual
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![FORD POLICE INTERCEPTOR 2021 Service Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se FORD POLICE INTERCEPTOR 2021 Service Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se](/img/11/40632/w960_40632-314.png)
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 41). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 195).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seatbelt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app. Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes, for
example, the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information.
Updates may take place.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil
Check
(page 222). Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every
20,000 mi
(32,186 km)
Replace the engine air filter.
Every
30,000 mi
(48,280 km)
Change the engine coolant and motor electronics coolant. 2
At
200,000 mi
(322,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km)
Inspect the accessory drive belt or belts. 3
Every
100,000 mi
(160,000 km)
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Other Maintenance Items
1
Change the automatic transmission fluid.
Every 150,000 mi
(240,000 km) Replace the accessory drive belt or belts. 4
1 Perform these maintenance items within
3,000 mi (4,800 km) of the last engine oil
and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or
100,000 mi (160,000 km).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect front axle.
Inspect frequently, service
as required
Inspect rear axle and U-joints.
Inspect half-shaft boots.
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
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Changing a Road Wheel...........................268
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 269
Tire Change Procedure.................................... 270
Changing the 12V Battery
..........................231
Battery Management System....................... 232
Remove and Reinstall the Battery...............233
Changing the Engine Air Filter - 3.0L................................................................224
Changing the Engine Air Filter - 3.3L.................................................................225
Changing the Front Wiper Blades.........235
Changing the Rear Wiper Blades
...........236
Checking the Wiper Blades......................235
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning
.........................30
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................32 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32
Cleaning Products
.......................................238
Materials............................................................... 238
Cleaning the Engine...................................240
Cleaning the Exterior
..................................239
Cleaning the Exterior Lamps......................... 239
Cleaning the Exterior Precautions...............239
Exterior Chrome Parts...................................... 239
Exterior Plastic Parts........................................ 239
Stripes or Graphics............................................ 239
Underbody........................................................... 240
Under Hood......................................................... 240
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................242
Cleaning the Interior....................................241 Mirrors..................................................................... 241
Cleaning the Wheels
..................................242
Cleaning the Windows and Wiper Blades............................................................241
Climate Control..............................................101
Cold Weather Precautions
........................192
Collision, Damage or Fire Event..............198 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 198
Coolant Check See: Engine Coolant Check............................ 226Crash Sensors and Airbag Indicator........47
Airbags and Police Equipment....................... 48
Cross Traffic Alert.........................................170 Cross Traffic Alert Behavior When Trailer
is Attached........................................................ 173
Cross Traffic Alert Indicator............................. 173
Cross Traffic Alert Information Messages........................................................... 173
Cross Traffic Alert System Limitations........................................................ 172
Cross Traffic Alert System Sensors..............172
Switching the System On and Off................173
Using Cross Traffic Alert.................................... 171
Cruise Control
.................................................66
Cruise Control Indicators...........................166
Customer Assistance
..................................201
Customer Information................................337
Radio Frequency Certification Labels........337
D
Data Privacy
......................................................13
Services That Third Parties Provide...............13
Services That We Provide.................................. 13
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps...............................................................71
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)..............71
Decommissioning Requirements
..........336
Dark Car................................................................. 336
Integrated Computer Screen........................ 336
OBD-II Split Connector.................................... 336
Police Engine Idle.............................................. 336
Police Perimeter Alert...................................... 336
Pre-Collision Assist Disable........................... 336
Rear Camera On Demand.............................. 336
Vehicle Sealing of Aftermarket Equipment ....................................................... 336
Decommissioning the Vehicle
................336
Direction Indicators.........................................71
Doors and Locks.............................................58
Drive Mode Control......................................178 Drive Modes.......................................................... 178
Drive Modes
....................................................178
Deep Snow/Sand............................................... 178
Normal.................................................................... 179
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Driver and Passenger Airbags....................42
Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids......................................................167
Driving Hints....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.....71
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................. 71
E
Economical Driving
.......................................191
Electric Parking Brake.................................152
Applying the Electric Parking Brake.............152
Automatically Releasing the Electric
Parking Brake................................................... 153
Manually Releasing the Electric Parking Brake................................................................... 153
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 154
Electromagnetic Compatibility
..............369
Emergency Call System Data.....................16
Emission Law..................................................137
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........138
Tampering With a Noise Control System............................................................... 137
End User License Agreement..................372 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 372
Engine Block Heater......................................121 Using the Engine Block Heater...................... 122
Engine Coolant Check
...............................226
Adding Coolant................................................... 226
Coolant Change................................................. 228
Engine Coolant Temperature Management.................................................. 229
Fail-Safe Cooling............................................... 228
Recycled Coolant............................................... 227
Severe Climates................................................. 228
Engine Emission Control
............................137 Engine Oil Check
..........................................222
Adding Engine Oil............................................... 222
Engine Oil Dipstick - 3.0L
..........................222
Engine Oil Dipstick - 3.3L..........................222
Engine Specifications - 3.0L....................275 Drivebelt Routing................................................ 275
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV).............................276
Drivebelt Routing............................................... 276
Engine Specifications - 3.3L
.....................275
Drivebelt Routing............................................... 276
Environment......................................................17
EPB See: Electric Parking Brake.............................. 152
Essential Towing Checks
...........................188
Before Towing a Trailer..................................... 189
Hitches................................................................... 188
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 189
Safety Chains....................................................... 188
Trailer Brakes....................................................... 188
Trailer Lamps....................................................... 188
When Towing a Trailer...................................... 189
Event Data.........................................................14
Export Unique Options
..................................12
Exterior Mirrors.................................................75
Blind Spot Information System...................... 76
Fold-Away Exterior Mirrors................................ 75
Heated Exterior Mirrors ...................................... 75
Integrated Blind Spot Mirror............................. 75
Power Exterior Mirrors......................................... 75
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 268
Floor Mats
.......................................................193
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect
...................................................324
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 325
Ford Protect Extended Service Plans (U.S. Only).................................................................. 324
Front Passenger Sensing System............43
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