steering FORD POLICE INTERCEPTOR 2021 Service Manual

Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 279).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
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1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: If the brake fluid level is between the
MIN
and the MAX marks on the reservoir, it
is acceptable.
Note: If the brake fluid level is below the
MIN
mark or above the MAX mark, have
your vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See
Capacities and
Specifications (page 275).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake
fluid. Change the brake fluid at the
specified intervals to prevent degraded
braking performance. For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
CHANGING THE 12V BATTERY
WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
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WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is in the engine compartment.
See
Under Hood Overview (page 220).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period. Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
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CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible. 2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Read the instructions before using cleaning
products.
CLEANING THE WHEELS
1. Regularly clean them with a wheel cleaner. We recommend that you use
Ford approved wheel cleaner if
available.
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GENERAL INFORMATION
Use only approved wheel and tire sizes,
using other sizes could damage your
vehicle. If you change the diameter of the
tires from that fitted at the factory, the
speedometer may not display the correct
speed, and the All Wheel Drive (AWD)
system may not function properly. Take
your vehicle to an authorized dealer to
have the system reprogrammed. If you
intend to change the size of the wheels
from that fitted by the manufacturer, you
can check the suitability with an authorized
dealer.
Additional information related to the
functionality and maintenance of your tires
can be found later in this chapter. See Tire
Care (page 247).
The recommended tire inflation pressures
can be found on the Tire Label, which is
located on the B-pillar or the edge of the
driver's door. This information can also be
found on the Safety Compliance
Certification Label, affixed to either the
door hinge pillar, door-latch post, or the
door edge that meets the door latch post;
next to the driver ’s seating position.
We strongly recommend maintaining these
tire pressures at all times. Failure to follow
the tire pressure recommendations can
cause uneven treadwear patterns, reduced
fuel economy, and adversely affect the
way your vehicle handles.
Note: Check and set the tire pressure at the
ambient temperature in which you are
intending to drive your vehicle and when the
tires are cold.
Note: Check your tire pressures at least
once per month.
Set the pressure for your spare tire to the
highest value given for your vehicle and tire
size combination, if equipped. Notice to utility vehicle and truck
owners WARNING:
Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. WARNING:
Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death. WARNING:
In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt. WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
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Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to
reduce the risk of an accident or serious
injury.
How your vehicle differs from
other vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may be:
•
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, Sport utility vehicles and
trucks often have a higher center of gravity
and a greater difference in center of gravity
between the loaded and unloaded
condition. These differences that make
your vehicle so versatile also make it
handle differently than an ordinary
passenger car. TIRE CARE
Information About Uniform
Tire Quality Grading
Tire Quality Grades apply to new
pneumatic passenger car tires.
The Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
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Tire storage
Most high performance tires are
made with a nylon overlay. As
such, the following steps should
be taken to avoid flatspotting
when the vehicles are not used for
a period of time.
•
Fleets should store the vehicles
with 44 psi (303 kPa) in the
tires.
• If the vehicle is stored for
periods longer than 30 days,
you should move it several feet
at least once during each
30-day period, so that a
different portion of the tread
contacts the ground.
• Tire pressure should be
reduced to the recommended
pressure shown on the vehicle
certification label before the
vehicle is placed back into
service.
USING SNOW CHAINS WARNING: Do not exceed 30 mph
(50 km/h)
. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not use snow chains
on snow-free roads. WARNING:
Only fit snow chains to
specified tires. WARNING:
If your vehicle is fitted
with wheel trims, remove them before
fitting snow chains. WARNING:
Snow tires must be the
same size, load index and speed rating
as those originally provided by Ford. Use
of any tire or wheel not recommended
by Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of
control, vehicle rollover, personal injury
and death. Additionally, the use of
non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (on the
door hinge pillar, door latch post or the
door edge that meets the door latch
post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
Only use snow chains on rear wheels.
Install snow chains in pairs. Do not use
self-tensioning snow chains.
Only use snow chains on the following
specified tire sizes:
• 255/60R18
•Only install chains that are 10 mm
or less.
• 255/65R18
•Only install chains that are 10 mm
or less.
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5. Train the tire pressure monitoring
system sensors in the tires using the
following system reset sequence
starting with the left front tire in the
following clockwise order: Left front -
driver side front tire, Right front -
passenger side front tire, Right rear -
passenger side rear tire, Left rear -
driver side rear tire.
6. Remove the valve cap from the valve stem on the left front tire. Decrease the
air pressure until the horn sounds.
Note: The single horn tone confirms that
the sensor identification code has been
learned by the module for this position. If a
double horn is heard, the reset procedure
was unsuccessful, and you must repeat it.
7. Remove the valve cap from the valve stem on the right front tire. Decrease
the air pressure until the horn sounds.
8. Remove the valve cap from the valve stem on the right rear tire. Decrease the
air pressure until the horn sounds.
9. Remove the valve cap from the valve stem on the left rear tire. Decrease the
air pressure until the horn sounds.
Training is complete after the horn
sounds for the last tire trained, driver
side rear tire, the system indicator
stops flashing, and a message shows
in the information display.
10. Turn the ignition off. If two short horn
beeps are heard, the reset procedure
was unsuccessful and you must
repeat it. If after repeating the
procedure and two short beeps are
heard when the ignition is turned to
off, seek assistance from your
authorized dealer. 11.
Set all four tires to the recommended
air pressure as indicated on the
Safety Compliance Certification
Label, affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch post,
next to the driver seating position or
Tire Label located on the B-Pillar or
the edge of the driver door.
CHANGING A ROAD WHEEL (IF
EQUIPPED) WARNING:
If the tire pressure
monitor sensor becomes damaged it
may not function.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: The tire pressure monitoring system
indicator light illuminates when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
If you get a flat tire when driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See
Tire Pressure Monitoring System
(page 263). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
the authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
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Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure
WARNING: To reduce the risk of
possible serious injury or death, do not
remove the full size spare tire from the
factory secured location. This location
is necessary to achieve police-rated
75 mph (120 km/h)
rear impact
crash-test performance. Removal
increases the risk of fuel leak in
high-speed rear impacts. WARNING:
The jack supplied with
this vehicle is only intended for changing
wheels. Do not use the vehicle jack other
than when you are changing a wheel in
an emergency. WARNING: Check that the vehicle
jack is not damaged or deformed and
the thread is lubricated and clean. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
Do not work on your
vehicle when the jack is the only support
as your vehicle could slip off the jack.
Failure to follow this instruction could
result in personal injury or death. WARNING:
Use only the specified
jacking points. If you use other positions,
you may damage the body, steering,
suspension, engine, braking system or
the fuel lines. WARNING:
Never place anything
between the vehicle jack and your
vehicle. WARNING:
Never place anything
between the vehicle jack and the ground. WARNING:
Park your vehicle so
that you do not obstruct the flow of
traffic or place yourself in any danger and
set up a warning triangle. WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel.
Note: Passengers should not remain in your
vehicle when the vehicle is being jacked.
Note: Jack at the specified locations to
avoid damage to the vehicle. 270
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__ is a dynamic listing, meaning that it
could be the name of anything, such as a
contact or phone number.
Phone Controls
Use the phone buttons on your steering
wheel to answer, reject, or hang up a call.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
1. Press the PHONE button to enter the
phone menu.
2. Scroll through the menu to view contacts, text messages, and the
phone dialer.
SYNC™ APPLICATIONS AND
SERVICES
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
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