battery FORD POLICE INTERCEPTOR 2021 Workshop Manual

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device orremoving the device's
battery, then trying again.
Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature.
This may be a possible
phone malfunction. Use the SYNCmyphone
feature available on the website.
Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature.
This may be a limitation on your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts. If the missing contacts are
stored on your SIM card, try moving them to the device memory.
Remove any pictures or
special ring tones associ- ated with the missing contact.
Depending upon your phone,
you may have to grant SYNC permission to access your
phonebook contacts. Make sure to confirm when
prompted by your phone during the phonebook download.
Go to the website to review your phone's compatibility.
This is a phone-dependent feature.
I am having trouble
connecting my phone to SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SYNC™

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
Check the security and auto accept and prompt always
settings relative to the SYNC Bluetooth connection on your phone.
This may be a possible
phone malfunction. Update your device's firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction.
Press the Phone button to
return to the Phone menu.
You are on the Select a
Character screen.
I cannot return to the Phone
menu when selecting a contact. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SYNC™

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance

Auxiliary Power Points.................................116
110 Volt AC Power Point.................................... 116
12 Volt DC Power Point...................................... 116
USB Port and Power Point Locations..........116
AWD See: All-Wheel Drive......................................... 144
B
Battery See: Changing the 12V Battery....................... 231
Blind Spot Information System...............167 Blind Spot Information System with Trailer
Tow..................................................................... 168
Switching the System On and Off................170
System Errors....................................................... 170
Using the Blind Spot Information System............................................................... 167
BLIS See: Blind Spot Information System...........167
Bonnet Lock See: Opening and Closing the Hood...........218
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check
........................................230
Brake Fluid Service Interval............................. 231
Brakes................................................................151 General Information........................................... 151
Breaking-In......................................................192
Bulb Specification Chart...........................301
C
Canceling the Set Speed...........................166
Capacities and Specifications - 3.0L.................................................................279
Air Conditioning System.................................. 279
Alternative Engine Oil for Extremely Cold Climates........................................................... 282
Automatic Transmission................................ 280
Engine Coolant.................................................... 281
Engine Oil.............................................................. 282
Front Axle............................................................. 285
Fuel Tank............................................................... 283
Grease.................................................................... 283
Hydraulic Brake System.................................. 284
Locks...................................................................... 284
Rear Axle............................................................... 285Transfer Case......................................................
284
Washer Reservoir............................................... 286
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)..............294
Air Conditioning System................................. 294
Alternative Engine Oil for Extremely Cold Climates............................................................ 297
Automatic Transmission................................. 295
Engine Coolant................................................... 296
Engine Oil............................................................. 296
Front Axle............................................................. 299
Fuel Tank.............................................................. 298
Grease.................................................................... 298
Hydraulic Brake System.................................. 298
Locks...................................................................... 298
Rear Axle.............................................................. 300
Transfer Case...................................................... 299
Washer Reservoir.............................................. 300
Capacities and Specifications - 3.3L................................................................286
Air Conditioning System.................................. 287
Alternative Engine Oil for Extremely Cold Climates........................................................... 289
Automatic Transmission................................. 287
Engine Coolant................................................... 288
Engine Oil............................................................. 289
Front Axle.............................................................. 292
Fuel Tank.............................................................. 290
Grease................................................................... 290
Hydraulic Brake System................................... 291
Locks....................................................................... 291
Rear Axle............................................................... 293
Transfer Case...................................................... 292
Washer Reservoir............................................... 293
Capacities and Specifications................275
Car Wash See: Cleaning the Exterior.............................. 239
Catalytic Converter
......................................138
On-Board Diagnostics (OBD-II)................... 139
Readiness for Inspection and Maintenance (I/M) Testing................................................... 139
Changing a Bulb
...........................................236
LED Lamps............................................................ 237
License Plate Lamp........................................... 237
Rear Direction Indicator and Reversing Lamp................................................................. 236
Changing a Fuse
...........................................216
Fuses....................................................................... 216
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Changing a Road Wheel...........................268
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 269
Tire Change Procedure.................................... 270
Changing the 12V Battery
..........................231
Battery Management System....................... 232
Remove and Reinstall the Battery...............233
Changing the Engine Air Filter - 3.0L................................................................224
Changing the Engine Air Filter - 3.3L.................................................................225
Changing the Front Wiper Blades.........235
Changing the Rear Wiper Blades
...........236
Checking the Wiper Blades......................235
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning
.........................30
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................32 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32
Cleaning Products
.......................................238
Materials............................................................... 238
Cleaning the Engine...................................240
Cleaning the Exterior
..................................239
Cleaning the Exterior Lamps......................... 239
Cleaning the Exterior Precautions...............239
Exterior Chrome Parts...................................... 239
Exterior Plastic Parts........................................ 239
Stripes or Graphics............................................ 239
Underbody........................................................... 240
Under Hood......................................................... 240
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................242
Cleaning the Interior....................................241 Mirrors..................................................................... 241
Cleaning the Wheels
..................................242
Cleaning the Windows and Wiper Blades............................................................241
Climate Control..............................................101
Cold Weather Precautions
........................192
Collision, Damage or Fire Event..............198 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 198
Coolant Check See: Engine Coolant Check............................ 226Crash Sensors and Airbag Indicator........47
Airbags and Police Equipment....................... 48
Cross Traffic Alert.........................................170 Cross Traffic Alert Behavior When Trailer
is Attached........................................................ 173
Cross Traffic Alert Indicator............................. 173
Cross Traffic Alert Information Messages........................................................... 173
Cross Traffic Alert System Limitations........................................................ 172
Cross Traffic Alert System Sensors..............172
Switching the System On and Off................173
Using Cross Traffic Alert.................................... 171
Cruise Control
.................................................66
Cruise Control Indicators...........................166
Customer Assistance
..................................201
Customer Information................................337
Radio Frequency Certification Labels........337
D
Data Privacy
......................................................13
Services That Third Parties Provide...............13
Services That We Provide.................................. 13
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps...............................................................71
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)..............71
Decommissioning Requirements
..........336
Dark Car................................................................. 336
Integrated Computer Screen........................ 336
OBD-II Split Connector.................................... 336
Police Engine Idle.............................................. 336
Police Perimeter Alert...................................... 336
Pre-Collision Assist Disable........................... 336
Rear Camera On Demand.............................. 336
Vehicle Sealing of Aftermarket Equipment ....................................................... 336
Decommissioning the Vehicle
................336
Direction Indicators.........................................71
Doors and Locks.............................................58
Drive Mode Control......................................178 Drive Modes.......................................................... 178
Drive Modes
....................................................178
Deep Snow/Sand............................................... 178
Normal.................................................................... 179
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Driver and Passenger Airbags....................42
Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids......................................................167
Driving Hints....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.....71
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................. 71
E
Economical Driving
.......................................191
Electric Parking Brake.................................152
Applying the Electric Parking Brake.............152
Automatically Releasing the Electric
Parking Brake................................................... 153
Manually Releasing the Electric Parking Brake................................................................... 153
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 154
Electromagnetic Compatibility
..............369
Emergency Call System Data.....................16
Emission Law..................................................137
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........138
Tampering With a Noise Control System............................................................... 137
End User License Agreement..................372 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 372
Engine Block Heater......................................121 Using the Engine Block Heater...................... 122
Engine Coolant Check
...............................226
Adding Coolant................................................... 226
Coolant Change................................................. 228
Engine Coolant Temperature Management.................................................. 229
Fail-Safe Cooling............................................... 228
Recycled Coolant............................................... 227
Severe Climates................................................. 228
Engine Emission Control
............................137 Engine Oil Check
..........................................222
Adding Engine Oil............................................... 222
Engine Oil Dipstick - 3.0L
..........................222
Engine Oil Dipstick - 3.3L..........................222
Engine Specifications - 3.0L....................275 Drivebelt Routing................................................ 275
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV).............................276
Drivebelt Routing............................................... 276
Engine Specifications - 3.3L
.....................275
Drivebelt Routing............................................... 276
Environment......................................................17
EPB See: Electric Parking Brake.............................. 152
Essential Towing Checks
...........................188
Before Towing a Trailer..................................... 189
Hitches................................................................... 188
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 189
Safety Chains....................................................... 188
Trailer Brakes....................................................... 188
Trailer Lamps....................................................... 188
When Towing a Trailer...................................... 189
Event Data.........................................................14
Export Unique Options
..................................12
Exterior Mirrors.................................................75
Blind Spot Information System...................... 76
Fold-Away Exterior Mirrors................................ 75
Heated Exterior Mirrors ...................................... 75
Integrated Blind Spot Mirror............................. 75
Power Exterior Mirrors......................................... 75
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 268
Floor Mats
.......................................................193
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect
...................................................324
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 325
Ford Protect Extended Service Plans (U.S. Only).................................................................. 324
Front Passenger Sensing System............43
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Front Wiper Blades
See: Changing the Front Wiper Blades......235
Fuel and Refueling.......................................126
Fuel Consumption........................................135
Advertised Capacity.......................................... 135
Calculating Fuel Economy.............................. 136
Fuel Filler Funnel Location........................128
Fuel Filter
........................................................235
Fuel Quality - E85........................................126
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 126
Switching Between E85 and Gasoline............................................................. 127
Fuel Quality - Gasoline
...............................128
Choosing the Right Fuel................................... 128
Fuel Shutoff
....................................................195
Fuses................................................................208
Fuse Specification Chart..........................208 Engine Compartment Fuse Box.................. 208
Passenger Compartment Fuse Panel.........213
G
Gauges...............................................................78 Engine Coolant Temperature Gauge.............79
Fuel Gauge.............................................................. 78
Information Display............................................. 78
Speedometer......................................................... 78
Gearbox See: Transmission.............................................. 142
General Information on Radio Frequencies...................................................55
General Maintenance Information........326 Multi-Point Inspection..................................... 328
Owner Checks and Services.......................... 327
Protecting Your Investment........................... 326
Why Maintain Your Vehicle?......................... 326
Why Maintain Your Vehicle at Your Dealership?..................................................... 326
Getting Assistance Outside the U.S. and Canada.........................................................204
Getting the Services You Need...............201 Away From Home............................................... 201
H
Hazard Flashers............................................195 Headlamp Adjusting
See: Adjusting the Headlamps..................... 233
Headrest See: Head Restraints......................................... 107
Head Restraints
.............................................107
Adjusting the Head Restraints...................... 108
Second Row Center Seat Head Restraint ........................................................................\
...... 109
Second Row Outermost Seat Head Restraints......................................................... 109
Tilting Head Restraints ................................... 108
Heated Exterior Mirrors..............................105
Heated Rear Window..................................105
Heating See: Climate Control.......................................... 101
High Voltage Battery....................................141 General Information - Hybrid Electric
Vehicle (HEV)................................................... 141
Hill Start Assist..............................................154 Switching the System On and Off...............154
Using Hill Start Assist....................................... 154
Hints on Controlling the Interior Climate..........................................................103
Defogging the Side Windows in Cold Weather............................................................ 104
General Hints....................................................... 103
Quickly Cooling the Interior............................ 104
Quickly Heating the Interior............................ 104
Recommended Settings for Cooling..........104
Recommended Settings for Heating..........104
Hints on Driving With Anti-Lock Brakes.............................................................152
Hood Lock See: Opening and Closing the Hood...........218
Horn....................................................................66
How Does the Rear Occupant Alert System Work
................................................114
Hybrid Vehicle Frequently Asked Questions......................................................125
Hybrid Vehicle Operation...........................123 Battery..................................................................... 123
Braking.................................................................... 124
Driving...................................................................... 123
Driving to Optimize Fuel Economy...............124
Starting................................................................... 123
Stopping................................................................. 123
Transmission Operation................................... 123
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I
Ignition Switch................................................118
In California (U.S. Only)............................202
Information Display Control......................66
Information Displays....................................84
General Information........................................... 84
Information Messages
..................................87
AdvanceTrac ™ and Traction Control...........88
Alarm........................................................................\
88
AWD........................................................................\
... 87
Battery and Charging System......................... 89
Blind Spot Information and Cross Traffic Alert System..................................................... 89
Doors and Locks................................................... 90
Fuel........................................................................\
..... 91
Hill Start Assist...................................................... 92
Keys and Intelligent Access.............................. 92
Maintenance.......................................................... 93
Park Aid.................................................................... 94
Park Brake............................................................... 95
Police Engine Idle feature................................. 96
Power Steering..................................................... 96
Pre-Collision Assist.............................................. 97
Seats........................................................................\
. 97
Starting System.................................................... 97
Tire Pressure Monitoring System................... 98
Trailer........................................................................\
98
Transmission......................................................... 99
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 26
Instrument Cluster.........................................78
Instrument Lighting Dimmer.......................71
Instrument Panel
............................................18
Interior Air Quality........................................106
Interior Lamps
..................................................72
Dome Task Lamp.................................................. 72
Front Interior Lamp.............................................. 72
Rear Interior Lamps.............................................. 72
Interior Mirror....................................................76 Automatic Dimming Mirror................................ 77
Manual Dimming Mirror..................................... 76
Introduction.........................................................7 J
Jump Starting the Vehicle.........................196
Connecting the Jumper Cables..................... 196
Jump Starting....................................................... 197
Locating the Jump Starting Connection Points................................................................. 196
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................55
L
Liftgate................................................................61
Lighting Control
..............................................69
Flashing High Beam Headlamps.................... 70
Lighting Control Selections.............................. 69
Switching High Beam Headlamps On and Off........................................................................\
. 70
Lighting..............................................................69 General Information........................................... 69
Load Carrying
................................................180
Load Limit.......................................................180
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 184
Vehicle Loading - with and without a Trailer................................................................. 180
Locking and Unlocking
.................................58
Battery Saver......................................................... 60
Hidden Rear Door Locks.................................... 58
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 60
Independent Liftgate Unlocking Feature................................................................ 59
Locking and Unlocking the Doors with the Key Blade........................................................... 58
Opening a Rear Door from the Inside...........58
Power Door Locks................................................ 58
Remote Control.................................................... 59
Lug Nuts See: Changing a Road Wheel....................... 268
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Index