maintenance FORD POLICE INTERCEPTOR 2021 Owners Manual

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Perchlorate .........................................................
9
Ford Credit ..........................................................
9
Replacement Parts Recommendation ........................................................................\
...
10
Special Notices ...............................................
10
Mobile Communications Equipment ........................................................................\
.....
11
Export Unique Options .................................
12
Data Privacy
Data Privacy .....................................................
13
Service Data .....................................................
14
Event Data ........................................................
14
Settings Data ...................................................
15
Mobile Device Data ........................................
15
Emergency Call System Data ....................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats .................................................
28
Child Restraint Positioning ........................
30
Child Safety Locks .........................................
32
Seatbelts
Principle of Operation ..................................
33
Fastening the Seatbelts .............................
34
Seatbelt Height Adjustment .....................
36
Seatbelt Warning Lamp and Indicator Chime ............................................................
36
Seatbelt Reminder ........................................
37Child Restraint and Seatbelt
Maintenance ...............................................
38
Seatbelt Extensions .....................................
39
Personal Safety System ™
Personal Safety System ™........................
40
Supplementary Restraints System
Principle of Operation ..................................
41
Driver and Passenger Airbags ...................
42
Front Passenger Sensing System ...........
43
Side Airbags ....................................................
45
Driver and Passenger Knee Airbags .......
46
Safety Canopy ™...........................................
46
Crash Sensors and Airbag Indicator .......
47
Airbag Disposal ..............................................
53
Pedestrian Protection - Hybrid Electric Vehicle (HEV)
Pedestrian Alert System ............................
54
Keys and Remote Controls
General Information on Radio Frequencies .................................................
55
Remote Control .............................................
55
Replacing a Lost Key or Remote Control ........................................................................\
...
57
Doors and Locks
Locking and Unlocking ................................
58
Liftgate
Manual Liftgate ...............................................
61
Security
Anti-Theft Alarm ...........................................
63
Steering Wheel
Adjusting the Steering Wheel ..................
65
1
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents

Selecting a Drive Mode
..............................178
Drive Modes ...................................................
178
Load Carrying
Load Limit ......................................................
180
Towing
Towing a Trailer ............................................
185
Recommended Towing Weights ...........
186
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Breaking-In .....................................................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
Hazard Flashers ...........................................
195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Customer Assistance
Getting the Services You Need ...............
201
In California (U.S. Only) ...........................
202
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206 Reporting Safety Defects (U.S. Only)
.......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Specification Chart .........................
208
Changing a Fuse ..........................................
216
Maintenance
General Information ...................................
218
Opening and Closing the Hood ..............
218
Under Hood Overview - 3.0L .................
220
Under Hood Overview - 3.3L ...................
221
Engine Oil Dipstick - 3.0L .........................
222
Engine Oil Dipstick - 3.3L .........................
222
Engine Oil Check .........................................
222
Oil Change Indicator Reset ......................
223
Changing the Engine Air Filter - 3.0L ........................................................................\
224
Changing the Engine Air Filter - 3.3L ....
225
Engine Coolant Check ..............................
226
Automatic Transmission Fluid Check ........................................................................\
230
Brake Fluid Check .......................................
230
Power Steering Fluid Check .....................
231
Changing the 12V Battery .........................
231
Adjusting the Headlamps ........................
233
Washer Fluid Check ...................................
235
Fuel Filter .......................................................
235
Checking the Wiper Blades .....................
235
Changing the Front Wiper Blades ........
235
Changing the Rear Wiper Blades ..........
236
Changing a Bulb ..........................................
236
Vehicle Care
General Information ..................................
238
Cleaning Products ......................................
238
Cleaning the Exterior .................................
239
Waxing ............................................................
240
4
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents

Cleaning the Engine
..................................240
Cleaning the Windows and Wiper Blades ........................................................................\
.
241
Cleaning the Interior ...................................
241
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
242
Repairing Minor Paint Damage ..............
242
Cleaning the Wheels .................................
242
Vehicle Storage ............................................
243
Wheels and Tires
General Information ..................................
246
Tire Care .........................................................
247
Using Snow Chains .....................................
261
Tire Pressure Monitoring System ..........
263
Changing a Road Wheel ..........................
268
Technical Specifications ..........................
274
Capacities and Specifications
Engine Specifications - 3.0L ...................
275
Engine Specifications - 3.3L ....................
275
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ..........................
276
Motorcraft Parts - 3.0L ..............................
277
Motorcraft Parts - 3.3L ..............................
278
Vehicle Identification Number ...............
279
Capacities and Specifications - 3.0L ........................................................................\
279
Capacities and Specifications - 3.3L ........................................................................\
286
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ............
294
Bulb Specification Chart ..........................
301
Audio System
General Information ..................................
303
Audio Unit .....................................................
303
USB Port ........................................................
306SYNC™
General Information
..................................
307
Using Voice Recognition ..........................
308
Using SYNC™ With Your Phone ............
310
SYNC™ Applications and Services .......
311
Using SYNC™ With Your Media Player ........................................................................\
.
314
SYNC™ Troubleshooting ..........................
315
Ford Protect
Ford Protect ..................................................
324
Scheduled Maintenance
General Maintenance Information .......
326
Normal Scheduled Maintenance .........
329
Special Operating Conditions Scheduled Maintenance .............................................
332
Decommissioning the Vehicle
Decommissioning Requirements .........
336
Customer Information
Radio Frequency Certification Labels ........................................................................\
337
Appendices
Electromagnetic Compatibility .............
369
End User License Agreement .................
372
5
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents

For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
10
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Introduction

WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
13
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Data Privacy

Deactivating and Activating the
Seatbelt Reminder (Front Seats Only)
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this terminates the process.
Read Steps 1 - 4 before starting the
procedure.
Make sure that:
• You set the parking brake.
• The transmission is in park (P).
• The ignition is off.
• You close all vehicle doors.
• You unbuckle the driver and front
passenger seatbelts.
1. Switch the ignition on. Do not start the
engine.
2. Wait until the seatbelt warning lamp turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
you start Step 3, you must complete
the procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning lamp
turns on.
4. When the seatbelt warning lamp is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning lamp
flashes for confirmation. •
This switches the feature off if it is
currently on.
• This switches the feature on if it is
currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See
Vehicle
Care (page 238).
38
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Seatbelts

While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death. WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 47).
Proper Driver and Front Passenger
Seating Adjustment WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
42
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Supplementary Restraints System E151127 E67017

The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
•
The readiness light either flashes or
stays lit.
• A series of five beeps will be heard. The
tone pattern repeats periodically until
the problem, the light or both are
repaired. •
The readiness light will not illuminate
immediately after you switch the
ignition on.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the airbag
supplemental restraint system are
designed to activate when the vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor. The fact that the seatbelt pretensioners
or airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control
module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the seatbelt
pretensioners is to activate in frontal,
near-frontal and side crashes and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes
and in rollovers. Side airbags may
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
Airbags and Police Equipment WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
48
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Supplementary Restraints SystemE67017

Powertrain Fault
Illuminates when the system
detects a powertrain or an AWD
fault. Contact an authorized
dealer as soon as possible.
Pre-Collision Assist (If Equipped) Illuminates when you switch this
feature off or when the feature
is unavailable.
Ready to Drive
(If Equipped) Illuminates when you have
switched on your hybrid electric
vehicle and it is ready to drive. A
corresponding message may appear
stating ready to drive.
Service Engine Soon It illuminates when you switch
the ignition on prior to engine
start to check the bulb and to
indicate whether your vehicle is ready for
Inspection and Maintenance (I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
system errors are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See
Catalytic Converter (page 138).
If it illuminates when the engine is running
this indicates a system error. The On Board
Diagnostics system has detected an error
in the vehicle emission control system.
If it flashes, engine misfire may be
occurring. Continuing to drive your vehicle
may cause reduced power or the engine
to stop. Failure to respond to the warning
lamp may cause component damage not
covered by the vehicle Warranty. Have
your vehicle checked as soon as possible. Stability Control It flashes when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
system error. During a system error the
system switches off. Have the system
checked by an authorized dealer
immediately. See
Using Stability
Control (page 158).
Stability Control Off Illuminates when you switch the
system off. It goes out when you
switch the system back on or
when you switch the ignition off. See
Using Stability Control
(page 158).
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
82
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Instrument Cluster E297318 E224090 E138639 E130458

Audio
Audio
Menu options covered in the SYNC chapter. See General Information (page 307).
Phone Phone
Menu options covered in the SYNC chapter. See
General Information (page 307).
Settings Settings
Contains vehicle status information.
Select Your Setting.
Information
Select Your Setting
Language
Display
Measure unit
Temperature unit
Tire Pressure Select Your Setting
Driver Assistance
Select Your Setting
Alarm system
Vehicle Settings
Chimes
DTE Calculation
Lighting
Locks Select Your Setting
Wipers
Oil Level
Vehicle Maintenance
Oil Life
Brake Fluid Life
Tire Pressure
86
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Information Displays