reset FORD POLICE INTERCEPTOR UTILITY 2014 1.G Owner's Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2014, Model line: POLICE INTERCEPTOR UTILITY, Model: FORD POLICE INTERCEPTOR UTILITY 2014 1.GPages: 406, PDF Size: 6.86 MB
Page 358 of 406

When you select: You can:
Media SettingsChoose to shuffle or repeat your music and
select your Autoplay settings. Once these
selections are turned on, they remain on until
turned off. Press SEEK to play the previous
or next track.
Note:Some digital media players require
both USB and line in ports to stream data and
music separately. Press OK to select and then
scroll to choose from:
Shuffle: Press OK to shuffle available media
files in the current playlist.Note:To shuffle
all media tracks, you must select Play All in
the Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during
the indexing process.
Mobile AppsInteract with SYNC-capable mobile
applications on your smart phone. SeeSYNC
AppLinkearlier in this chapter for more
information.
System SettingsAccess Bluetooth Device menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Note:See System Settings for more
information.
Exit Media MenuPress OK to exit the media menu.
SYNC®357
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 361 of 406

When you select: You can:
Explore USBExplore all supported digital media on your
media device connected to the USB port.
You can only view media content which is
compatible with SYNC; other files saved are
not visible.
Press OK to select. Then scroll to explore
indexed media on your flash drive.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile
a playlist for you.
Press OK to select. The system creates a new
list of similar songs and begins playing. The
metadata tags must be populated for this
feature to include each track.
Note:With certain playing devices, if your
metadata tags are not populated, the tracks
won’t be available in voice recognition, play
menu or similar music. However, if you place
these tracks onto your playing device in “Mass
Storage Device Mode”, they are available in
voice recognition, play menu browsing and
similar music. Unknowns are placed into any
unpopulated metadata tag.
ReturnExit the current menu.
System Settings
System settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
360SYNC®
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 363 of 406

Advanced Menu Options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
1. Press AUX and then MENU to access the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Advanced appears.
4. Press OK and then scroll to select from the following:
When you select: You can:
PromptsHave SYNC guide you via questions, helpful
hints or ask you for a specific action.
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose from English, Francais and Espanol.
The displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display.
3. If you change the language setting, the
display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
362SYNC®
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 364 of 406

When you select: You can:
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications
(if available) and then load the desired
applications through your USB port. See the
web site for more information.
ReturnExit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility,
register your account and set preferences as well as access a
customer representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue Possible
cause(s)Possible solution(s)
Excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call,
I can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
SYNC®363
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 365 of 406

Phone issues
Issue Possible
cause(s)Possible solution(s)
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the SYNCmyphone
feature available on the website.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
•Remove any pictures or
special ring tones associated
with the missing contact.
364SYNC®
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 366 of 406

Phone issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
SYNC®365
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 367 of 406

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
366SYNC®
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 382 of 406

Note:Not all dealers have extended hours or body shops. Please contact
your dealer for details.
Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is equipped with the Intelligent Oil-Life Monitor (IOLM)
system which displays a message in the information display at the proper
oil change service interval; this interval may be up to one year or
10000 miles (16000 kilometers). When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in the information display, it is time
for an oil change; the oil change must be done within two weeks or
500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message appearing. The Intelligent Oil-Life Monitor
must be reset after each oil change; see theInformation Displays
chapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of only genuine Ford, Motorcraft or
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
Scheduled Maintenance381
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 387 of 406

Normal scheduled maintenance*
At every oil change
interval as indicated by
the information displayChange engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level
(if equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
386Scheduled Maintenance
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)
Page 392 of 406

SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1:The OIL CHANGE REQUIRED message comes
on at 28751 miles (46270 kilometers); perform the 30000 mile
(48000 kilometer) automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on,
but the odometer reads 30000 miles (48000 kilometers); perform the
engine air filter replacement. (for example, the Intelligent Oil-Life
Monitor was reset at 25000 miles [40000 kilometers].)
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredInspect and lubricate U-joints.
See axle maintenance items under
Exceptions.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Extensive idling or low-speed driving for long distances as in
heavy commercial use (such as delivery, taxi, patrol car or
livery)
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Replace engine air filter.
Scheduled Maintenance391
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)