phone FORD PROBE 1996 2.G Owners Manual

4
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About the Warranties
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Your vehicle is covered by three types of
warranties:Basic Vehicle Warranty,Extended
Warrantieson certain parts, andEmissions
Warranties.
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Read yourWarranty Information Bookletcarefully
to find out about your vehicle's warranties and
your basic rights and responsibilities.
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If you lose yourWarranty Information Booklet,you
can get a new one free of charge. Contact any
Ford or Lincoln-Mercury dealer, or refer to the
addresses and phone numbers on the first page
of this owner guide.
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Buying a Ford Extended Service Plan
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If you bought your vehicle in the U.S., you can
buy a Ford Extended Service Plan for your
vehicle. This optional contract provides service
protection for a longer period of time than the
basic warranty that comes with your vehicle.
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You do not have to buy this option when you
buy your vehicle. However, your option to
purchase the Ford Extended Service Plan runs
out after 18 months or 18,000 miles. See your
dealer for more details about the Ford Extended
Service Plan.
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If you purchased a Canadian vehicle and did not
take advantage of the Ford Extended Service
Plan at the time of purchase, you may still be
eligible. See your dealer for the details.
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If you are away from home when your vehicle
needs to be serviced, or if you need more help
than the dealer gave you, contact the Ford
Customer Assistance Center to find an
authorized dealership that may be able to help.
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To process your request, the Ford Customer
Assistance Center needs the following
information:
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q
your telephone number (both business and
home)
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q
the name of the dealer and the city where the
dealership is located
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q
the year and make of your vehicle
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q
the date purchased
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q
the current mileage on your vehicle
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q
your Vehicle Identification Number (VIN)
(listed on your owner card)
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one inch art:0060100-E
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If you still have a service or product complaint,
you may wish to contact the Dispute Settlement
Board (U.S. only) or the Canadian Motor Vehicle
Arbitration Plan (CAMVAP) in Canada.
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Please have the following information available
when contacting the Customer Assistance Centre:
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q
your telephone number (both business and
home)
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q
your Vehicle Identification Number (VIN)
listed on your owner card and/or your
vehicle ownership license
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q
the year and make of your vehicle
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q
the date purchased
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q
the name of the dealer and the city where the
dealership is located
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q
the current mileage on your vehicle
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Canadian Motor Vehicle Arbitration Plan
(CAMVAP)
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If a specific item of concern arises, where a
solution cannot be reached between a vehicle
owner, Ford of Canada, and/or one of its
dealers (that all parties can agree upon), the
owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
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CAMVAP uses the services of Provincial
Administrators to assist consumers in scheduling
and preparing for their arbitration hearings.
However, before you can proceed with
CAMVAP you must follow your manufacturer's
dispute resolution process as outlined under
ªService/Maintenance Concerns (U.S. or
Canada)º earlier in this chapter.
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Consumers wishing to obtain further information
about the program can obtain an information
booklet from your dealer or contact the
Provincial Administrator, Canadian Motor
Vehicle Arbitration Plan, at the address or
telephone number shown below.
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O & P Services
595 Bay Street Ð Suite 300
Toronto, Ontario
M5G 2C2
Telephone 1 (800) 207-0685
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This plan is not available in the province of
Quebec.
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Getting Help Outside the U.S.
and Canada
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Before you export your vehicle to a foreign
country, contact the appropriate foreign embassy
or consulate to make sure local regulations do
not prevent you from registering your vehicle.
Officials at the embassy can also help you decide
whether you should import your vehicle to that
country.
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Officials at the embassy or consulate can tell you
where to get unleaded fuel. If you cannot get
unleaded fuel or can get only fuel with an
anti-knock index that is lower than your vehicle
needs, contact a district or owner relations office
before you leave the U.S. or Canada.
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Use of leaded fuel in your vehicle without a
proper conversion may damage the effectiveness
of your emissions control system and may cause
engine knocking or serious engine damage. Ford
Motor Company is not responsible for any
damage that is caused by use of improper fuel.
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NOTE: The Federal Communications
Commission (FCC) or the Canadian
Radio Telecommunications Commission
(CRTC) regulates the use of mobile
communications systems Ð such as
two-way radios, telephones, and theft
alarms Ð that are equipped with radio
transmitters. Any such equipment
installed in your vehicle should comply
with FCC or CRTC regulations and
should be installed only by a qualified
technician.
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NOTE: Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use or are not
properly installed. For example, when
operated, such systems may cause the
engine to stumble or stall. In addition,
such systems may themselves be
damaged or their operation affected by
operating your vehicle. (Citizens band
[CB] transceivers, garage door openers,
and other transmitters whose power
output is 5 watts or less will not
ordinarily affect your vehicle's
operation.)
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NOTE: Because we have no control over the
installation, design, or manufacture of
such systems, Ford cannot assume
responsibility for any adverse effects or
damage that may result if you use this
equipment.
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Update:Fri Jun 23 19:33:54 1995