phone FORD SUPER DUTY 2011 3.G User Guide

In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
Customer Assistance
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If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Assistance Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
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For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap and water solution.
•Clean spills as quickly as possible.
•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King RanchLeather Conditioner are available at the King
RanchSaddle Shop. Visit the website atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King RanchLeather Conditioner, use another premium
leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Note:Use care when using a power washer to clean the driveline,
especially the driveshaft and interfacing components. The high-pressure
fluid could penetrate the sealed parts and cause damage.
Cleaning
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Lifestyle
•Ash cup / smoker’s package•Racks and carriers*
•Bedliners and bedmats•Truck bed camping tent*
•Subwoofer*•Sportliner cargo liner*
•Towing mirrors•Trailer hitch balls*
•Navigation*•Rear seat entertainment*
•Tonneau covers*•Trailer hitches, wiring harnesses
and accessories
Peace of mind
•Keyless entry keypad•Back up camera*
•Remote start•Back up alarm*
•Vehicle security systems•Cable lock*
•Wheel locks•Bed hooks*
•Vehicle tracking and recovery*•Tool/Cargo boxes*
•Protective seat covers*•Windshield wiper shaker*
•Bumper and hitch mounted parking sensors*
Not all accessories are available for all models.
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification Label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by your authorized dealer.
Accessories
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A
Accessory delay ........................103
AdvanceTrac ..............................268
Air cleaner filter .......394–395, 399
Air conditioning ....................78, 81
manual heating and air
conditioning system .................78
Airbag supplemental restraint
system ........................176, 180, 182
and child safety seats ............177
description ..............176, 180, 182
disposal ....................................190
driver airbag ............178, 181, 183
indicator light .........................185
operation .................178, 181, 183
passenger airbag .....178, 181, 183
passenger deactivation
switch ......................................186
side airbag ...............................180
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................370
Anti-lock brake system
(see Brakes) ..............................265
Anti-theft system ..............146, 148
arming the system ..........147, 149
disarming a triggered
system .....................................149
triggering .................................149
Audio system
(see Radio) ............................60, 62
Automatic transmission ............283
driving an automatic
overdrive .................................281
fluid, adding ............................391
fluid, checking ........................391
fluid, refill capacities ..............400
Selectshift (SST) ....................286Auxiliary Input Jack ...................69
Auxiliary power point ...............100
Axle
refill capacities ........................400
B
Battery .......................................368
acid, treating emergencies .....368
jumping a disabled battery ....340
maintenance-free ....................368
replacement, specifications ...399
servicing ..................................368
Bed extender ............................123
Belt-Minder.............................172
Booster seats .............................207
Brakes ........................................265
anti-lock ...................................265
anti-lock brake system (ABS)
warning light ...........................266
fluid, checking and adding ....391
fluid, refill capacities ..............400
parking ....................................266
shift interlock ..........................279
trailer .......................................251
Bulbs ............................................91
C
Capacities for refilling fluids ....400
Car2UHome Automation
System .......................................115
Cassette tape player ...................60
Cell phone use ............................10
Changing a tire .........................323
Child safety seats ......................195
attaching with tether straps ..202
in front seat ....................195, 202
Index
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