service FORD SUPER DUTY 2012 3.G Workshop Manual

ENGINE ONLY TRACTION CONTROL (DUAL REAR WHEEL (DRW)
VEHICLES ONLY)
This system helps you maintain the stability and steerability of your
vehicle, especially on slippery road surfaces such as snow or ice-covered
roads and gravel roads. The system will allow your vehicle to make
better use of available traction in these conditions.
During traction control operation,
the traction control light will flash
and the engine will not “rev-up”
when you press further on the
accelerator. This is normal system
behavior and should be no reason
for concern. Also, if traction control is on when the vehicle is put into
four-wheel drive mode (if equipped), the traction control system will be
automatically disabled. Traction control operation will resume when the
vehicle is placed back into two-wheel drive mode.
WARNING:Aggressive driving in any road conditions can cause
you to lose control of your vehicle increasing the risk of severe
personal injury or property damage. The occurrence of a traction
control event is an indication that at least some of the tires have
exceeded their ability to grip the road; this may lead to an increased
risk of loss of vehicle control, vehicle rollover, personal injury and
death. If you experience a severe road event, SLOW DOWN.
Switching off engine only traction control
The traction control switch is
located on the instrument panel to
the right of the climate control
system. The traction control system will automatically turn on every time
the ignition is turned off and on. The traction control system should
normally be left on.
If you should become stuck in snow or ice or on a very slippery road
surface, try switching the traction control system off. This may allow
excess wheel spin to “dig” the vehicle out and enable a successful
“rocking” maneuver.
If a system fault is detected, the TCS OFF indicator will illuminate, the
traction control button will not turn the system on or off and your
vehicle should be serviced by an authorized dealer.
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WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracwith RSCsystem is an indication that
at least some of the tires have exceeded their ability to grip the road;
this could reduce the operator’s ability to control the vehicle,
potentially resulting in a loss of vehicle control, vehicle rollover,
personal injury and death. If your AdvanceTracwith RSCsystem
activates, SLOW DOWN.
WARNING:If a failure has been detected within the
AdvanceTracwith RSCsystem, the stability control light will
illuminate steadily. Verify that the AdvanceTracwith RSCsystem is
not manually disabled. Press the stability control button located on the
instrument panel to the right of the climate control system. If the
stability control light still illuminates steadily, have the system serviced
by an authorized dealer immediately. Operating your vehicle with
AdvanceTracwith RSCdisabled could lead to an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
The AdvanceTracwith RSCsystem automatically enables each time
the engine is started. All features of the AdvanceTracwith RSCsystem
(TCS, ESC, and RSC) are active and monitor the vehicle from start-up.
However, the system will only intervene if the driving situation requires
it.
The AdvanceTracwith RSC
system includes a stability control
button located on the instrument
panel to the right of the climate
control system, a stability control
light and a stability control off light
in the instrument cluster. Both
lights will illuminate temporarily during start-up as part of a normal
system self-check. The stability control light may illuminate (flash)
during certain driving situations which cause the AdvanceTracwith
RSCsystem to operate. If the stability control light and stability control
off light illuminate steadily, have the system serviced by an authorized
dealer immediately. The message center will also indicate a failure with
the AdvanceTracwith RSCsystem.
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•Some noise is normal during operation. If excessive, check for low
power steering pump fluid level before seeking service by your dealer.
•Heavy or uneven efforts may be caused by low power steering fluid.
Check for low power steering pump fluid level before seeking service
by your dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
If any steering components are serviced or replaced, install new
fasteners (many are coated with thread adhesive or have prevailing
torque features which may not be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications inWorkshop Manual.
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
ELECTRONIC LOCKING DIFFERENTIAL (ELD) (IF EQUIPPED)
The electronic locking differential (ELD) is a device housed in the rear
axle which allows both rear wheels to turn at the same speed. It provides
added traction on slippery and/or off road surfaces, particularly when
one wheel is on a poor traction surface. The ELD may be locked or
unlocked by the vehicle operator and can be engaged or disengaged on
the fly. When the axle is unlocked it will function like a standard rear
axle. When the axle is locked it will not allow the rear wheels to rotate
at different speeds when turning. It is not recommended for use on good
traction surfaces such as dry pavement. Doing so may result in abnormal
driving behavior and noise while cornering and excessive tire wear.
The ELD is affected by the following conditions of your vehicle:
•On 2WD vehicles and 4WD vehicles in 2H (4X2) or 4H (4X4 High),
the ELD will not engage if the vehicle speed is above 25 mph
(40 km/h).
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Perform Steps 4 through 8 in reverse order, making sure to engage the
hinge pivots between the upper and lower halves of the shroud. Keep
slight pressure in the forward direction as the halves are rotated
together.
WARNING:Do not drive your vehicle until you verify that the
brake lamps are working.
WARNING:When doing this procedure, you will be taking the
vehicle out of park which means the vehicle can roll freely. To
avoid unwanted vehicle movement, always fully set the parking brake
prior to doing this procedure. Use wheel chocks if appropriate.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
AUTOMATIC TRANSMISSION OPERATION
Understanding the shift positions of the 5–speed automatic
transmission (if equipped)
This vehicle is equipped with an adaptive transmission shift strategy.
Adaptive transmission shift strategy offers the optimal transmission
operation and shift quality. When the vehicle’s battery has been
disconnected for any type of service or repair, the transmission will need
to relearn the normal shift strategy parameters, much like having to reset
your radio stations when your vehicle battery has been disconnected.
The adaptive transmission shift strategy allows the transmission to
relearn these operating parameters. This learning process could take
several transmission upshifts and downshifts; during this learning
process, slightly firmer shifts may occur. After this learning process,
normal shift feel and shift scheduling will resume.
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1 (First)
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•The transmission will not downshift into 1 (First) at high speeds; it
will downshift to a lower gear and then shift into 1 (First) when the
vehicle reaches slower speeds.
Forced downshifts
•Allowed in D (Overdrive) or D (Drive).
•Press the accelerator to the floor.
•Allows transmission to select an appropriate gear.
Understanding the shift positions of the 6–speed automatic
transmission (if equipped)
This vehicle is equipped with an adaptive transmission shift strategy.
Adaptive transmission shift strategy offers the optimal transmission
operation and shift quality. When the vehicle’s battery has been
disconnected for any type of service or repair, the transmission will need
to relearn the normal shift strategy parameters, much like having to reset
your radio stations when your vehicle battery has been disconnected.
The adaptive transmission shift strategy allows the transmission to
relearn these operating parameters. This learning process could take
several transmission upshifts and downshifts; during this learning
process, slightly firmer shifts may occur. After this learning process,
normal shift feel and shift scheduling will resume.
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Mud and water
If you must drive through high
water, drive slowly. Traction or
brake capability may be limited.
When driving through water,
determine the depth; avoid water
higher than the bottom of the hubs
(if possible) and proceed slowly. If
the ignition system gets wet, the
vehicle may stall.
Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even 4WD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
If the transmission, transfer case or front axle are submerged in water,
their fluids should be checked and changed, if necessary.
Driving through deep water may damage the transmission.
Refer toTransmission temperature gaugein theInstrument Cluster
chapter for transmission fluid temperature information.
If the front or rear axle is submerged in water, the axle lubricant should
be replaced.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
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Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off, or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service,
and pumping fluids. PTO applications draw auxiliary horsepower from
the powertrain, often while the vehicle is stationary. In this condition,
there is limited cooling air flow through the radiator and around the
vehicle that normally occurs when a vehicle is moving. The aftermarket
PTO system installer, having the most knowledge of the final application,
is responsible for determining whether additional chassis heat protection
or powertrain cooling is required, and alerting the user to the safe and
proper operation.
Ford Super Duty Vehicles are approved for use as a stationary (including
split shaft capability) or mobile power source, within limits and operating
guidelines detailed in theFord Truck Body Builders Layout Book,
found at www.fleet.ford.com/truckbbas, and through the Ford Truck
Body Builders Advisory Service.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly. Never drive through water
that is higher than the bottom of
the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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Operating the vehicle with the snowplow attached
Do not use your vehicle for snow removal until it has been driven at
least 500 miles (800 km).
The attached snowplow blade restricts airflow to the radiator, and may
cause the engine to run at a higher temperature: Attention to engine
temperature is especially important when outside temperatures are
above freezing. Angle the blade to maximize airflow to the radiator and
monitor engine temperature to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in yourscheduled maintenance
informationfor engine oil and transmission fluid change intervals.
Snowplowing with your airbag-equipped vehicle
Your vehicle is equipped with a driver and passenger airbag
Supplemental Restraint System (SRS) The SRS is designed to activate in
certain frontal and offset frontal collisions when the vehicle sustains
sufficient longitudinal deceleration.
Careless or high speed driving while plowing snow which results in
sufficient vehicle decelerations can deploy the airbag. Such driving also
increases the risk of accidents.
WARNING:All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an air
bag supplemental restraint system (SRS) is provided.
Never remove or defeat the “tripping mechanisms” designed into the
snow removal equipment by its manufacturer. Doing so may cause
damage to the vehicle and the snow removal equipment as well as
possible airbag deployment.
WARNING:Do not attempt to service, repair, or modify the air
bag supplemental restraint system (SRS) or its fuses. See your
Ford or Lincoln Mercury dealer.
WARNING:Additional equipment such as snowplow equipment
may effect the performance of the airbag sensors increasing the
risk of injury. Please refer to theBody Builders Layout Bookfor
instructions about the appropriate installation of additional equipment.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
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U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
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