service FORD SUPER DUTY 2016 3.G Manual Online
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Page 405 of 510

Potential station issues
Action
Cause
Issues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form
at http://www.ibiquity.com/
automotive/
report_radio_station_experi-
ences
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form
at http://www.ibiquity.com/
automotive/
report_radio_station_experi-
ences
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
No action required. This is
normal behavior.
This selection disables HD2-
HD7 channel search.
HD2-HD7 stations not
found when you press
Scan
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. Radio Voice CommandsPress the voice button and when prompted say:
Action and Description
Voice command
Radio
Then you can say a command similar to the following: Say a frequency or preset.
FM
Off
Help
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Message
Message
SIRIUS requires this number when communicating with you about
your account.
Electronic Serial
Number (ESN)
Touch this button to manually enter the desired satellite channel
number. Touch Enter when you are done
Direct Tune
Note: Your vehicle may not have all these sound settings.
SIRIUS Satellite Radio Information
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability. For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SIRIUS satellite radio channels, and
other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX).
To access your ESN, touch the bottom
left corner of the touchscreen, then
select: Message
SIRIUS
Options
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SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow
and ice build-up and keep luggage and other materials as far away
from the antenna as possible.
Antenna obstruc-
tions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses,
parking garages, dense tree foliage and thunderstorms can interfere
with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a
stronger signal may overtake a weaker one and the audio system
may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference
and the audio system may mute.
Satellite radio
signal interfer-
ence Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring…
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
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Troubleshooting tips
Action
Cause
Message
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
SIRIUS Satellite Radio Voice
Commands If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. You will hear a prompt, you can
then say any of the commands in the
following table.
If you are not listening to SIRIUS
satellite radio, press the voice button
and, after the tones press the voice
button and when prompted say: Voice command
Sirius
You can then say any of the following
or a similar command:
SAT 1 Voice command
Sports Games
Tune
Help
You can also say the name of any Sirius
station, such as “The Highway” or “Deep
Tracks” , to listen to that station.
CD
To access, press the lower left corner
on the touchscreen, then select: Menu Item
CD
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INFORMATION
Message
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
Apps
E
Where Am I?
F If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab. SYNC Services (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Phone (page 414).
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Note:
This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services
You can connect to SYNC Services using
voice commands or by selecting a menu
item on the touchscreen.
To use voice commands, press the voice button and say: Action and Description
Voice Command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or
directions.
Services
Once connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.
What Can I Say
To return to the Services main menu.
Services
Receive system help.
Help
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If your vehicle is equipped with Navigation,
press the I (Information) button. If your
vehicle is not equipped with Navigation,
press the green tab on your touchscreen. To use the touchscreen select: Menu Item
Connect to Services
This command initiates an outgoing call
to SYNC Services using your paired and
connected Bluetooth-enabled cellular
phone. Once you connect to the service,
follow the voice prompts to request the
desired service.
Receiving Turn-by-Turn Directions
Press the voice button and say: Action and Description
Voice Command
To receive directions to a location. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Directions
To find a business or type of business. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Business Search
To find the closest business or type of
business to your location, within business
search.
Search near me
Provides you with further assistance within
Directions and Business Search. The system
may prompt you to speak with an operator
when it has difficulty matching your voice
request. The live operator can assist you by
searching for businesses by name or by
Operator
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Action and Description
Voice Command
category, residential addresses by street
address or by name or specific street inter-
sections. Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
If you miss a turn, SYNC automatically asks
if you want the route updated. Say yes
when prompted and the system sends a
new route to your vehicle.
Yes [During an active route]
Disconnecting from SYNC Services
To use the steering wheel controls, press
and hold the hang-up phone button on the
steering wheel. To use voice commands, press the
voice button and say: Voice Command
Good-bye
SYNC Services Quick Tips Tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, such as work or home. You can also
save favorite information like sports teams, for example
Detroit Lions, or a news category. You can learn more about
personalization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC
Services) to interrupt a voice prompt or an audio clip (such
as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
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SYNC Services Voice Commands
If your vehicle is equipped with
Navigation, SYNC Services
downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 434).
If your vehicle is not equipped with
Navigation, when a route has been
downloaded (non-navigation systems),
you can press the voice button on the
steering wheel controls and say any of the
following commands to receive directions:
Services Voice command
Cancel Route
Route Status
Route Summary
Update Route
Help Sirius Travel Link
(If Equipped) WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
In order to use Sirius Travel Link, your
vehicle must be equipped with navigation
and your navigation SD card must be in the
SD card slot.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by Sirius Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the Sirius
Travel Link services or its use in vehicles.
When you subscribe to Sirius Travel Link,
it can help you locate the best gas prices,
find movie listings, get current traffic alerts,
view the current weather map, get
accurate ski conditions and see scores to
current sports games.
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Action and Description
Menu Item
Touch these buttons to identify traffic incidents on your route,
nearby your vehicle ’s current location or near any of your
favorite places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
Sirius Travel Link Voice Commands Press the voice button on the steering
wheel controls. When prompted, say
any of the following or a similar
command:
Voice command
Show Traffic
Show Weather
Help Alerts If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Alerts, then choose from any of
the following services: Action and Description
Message
The complete message
View
The message
Delete
Messages
Delete All
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