remote control FORD SUPER DUTY 2021 Owner's Guide

Front Under Seat Storage
Compartment - Vehicles With
Locking Storage
1. Use the key in the remote control to
unlock. See Remote Control (page
55). 2. Press the latch to release the cushion.
3. Lift the cushion to access the storage
compartment. Rear Under Seat Storage
(If Equipped)
1. Lift the rear seat to access the under
seat storage bin. 172
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Storage CompartmentsE224738 E223578 E229819 E235007

A message displays if something obstructs
the radar signals from the sensor. The
sensor is in the lower grille. The system
cannot detect a vehicle ahead and does
not function when something blocks the
sensor.
Note:
You cannot see the sensor. It is
behind a fascia panel.
Keep the front of your vehicle free of dirt,
metal badges or objects. Vehicle front
protectors and aftermarket lights may also
block the sensor.
Possible Causes and Actions for This Message Displaying: Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
You can change from adaptive cruise
control to normal cruise control through
the information display.
249
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Cruise Control
(If Equipped)E71340

2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE WARNING: Block the wheels to
help prevent the vehicle from moving. WARNING:
Unexpected and
possibly sudden vehicle movement may
occur if you do not take these
precautions. If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
It is acceptable to have your two-wheel
drive vehicle towed with the front wheels
on the ground (without dollies) and the
rear wheels off the ground.
329
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Roadside EmergenciesE143886

Protected Component
Fuse
Rating
Fuse
Number
Driver front door module.
30 A
23
Moonroof.
30 A
24
Not used (spare).
20 A
25
Passenger front door module.
30 A
26
Not used (spare).
30 A
27
Amplifier.
30 A
28
Adjustable pedals switch.
15 A
29
Brake on-off output to trailer brake controller and customer access
circuits.
5 A
30
Remote keyless entry.
10 A
31
Radio.
20 A
32
Not used.
—
33
Run/start relay.
30 A
34
Not used (spare).
5 A
35
Camera module.
15 A
36
Lane keeping system.
Auto-dimming interior mirror.
Rear heated seats.
Heated steering wheel.
20 A
37
Power windows.
30 A
Circuit
Breaker
38
Note: Spare fuse amperage may vary.
345
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Fuses

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
555
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing SYNC™ 3
(If Equipped)

Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
556
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing SYNC™ 3 (If Equipped)

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada
’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired
operation.
Vietnam Garage Door Opener (If Equipped)
United States and Canada WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
FCC ID: NZLSAHL5D
IC: 4112A-SAHL5D This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada
’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired
operation.
Keys and Remote Controls
Argentina 594
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Customer InformationE278262 E340119 E340316

D
Data Recording..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................88
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............89
Declaration of Conformity.......................646 Radio Frequency Statement........................ 646
Diesel Exhaust Fluid Capacity and Specification..............................................462
Diesel Particulate Filter.............................202 Oxidation Catalytic Converter and Diesel
Particulate Filter System........................... 202
Regeneration....................................................... 202
Digital Radio...................................................481 HD Radio Reception and Station
Troubleshooting............................................ 483
Directing the Flow of Air.............................145 Directing Air to the Footwell Air
Vents................................................................... 145
Directing Air to the Instrument Panel Air Vents................................................................... 145
Directing Air to the Windshield Air Vents................................................................... 145
Direction Indicators
.......................................90
Doors and Locks.............................................66
Draining the Fuel Filter Water Trap - 6.7L Diesel..............................................................361
Draining the Diesel Fuel Conditioner Module.............................................................. 362
Filter Location..................................................... 362
Drive Control.................................................268 Selectable Drive Modes.................................. 268
Driver Alert.....................................................250 Using Driver Alert............................................... 250Driver and Passenger Airbags...................46
Children and Airbags............................................ 51
Passenger Airbag On and Off Switch .........46
Proper Driver and Front Passenger Seating Adjustment....................................................... 50
Driving Aids....................................................250
Driving Hints....................................................317
Driving Through Water
...............................320
For Vehicles without Tremor Off-Road
Package............................................................ 320
For Vehicles with Tremor Off-Road Package............................................................. 321
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps................................................................. 88
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................89
E
Economical Driving
.......................................317
Electromagnetic Compatibility...............618
Electronic Locking Differential.................221 Activating the Electronic Locking
Differential........................................................ 221
Operating ELD With a Spare or Mismatched Tires.................................................................... 222
Electronic Tailgate...........................................71 With the Outside Control Button..................... 71
With the Remote Control................................... 71
Emission Law
.................................................194
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........195
Tampering With a Noise Control System............................................................... 194
Enabling Remote Start
..............................140
End User License Agreement...................621 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 621
Engine Block Heater
....................................182
Using the Engine Block Heater...................... 183
Engine Coolant Check - 6.2L..................364 Adding Coolant.................................................. 364
Engine Coolant Temperature Management.................................................. 367
Fail-Safe Cooling............................................... 366
Recycled Coolant.............................................. 365
651
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Index

Severe Climates.................................................
365
Engine Coolant Check - 6.7L Diesel............................................................368
Adding Coolant.................................................. 368
Coolant Change................................................... 371
Engine and Secondary Cooling System Refill Procedure............................................. 370
Engine-driven Cooling Fan.............................. 371
Recycled Coolant............................................... 370
Severe Climates................................................... 371
Engine Coolant Check - 7.3L.....................371 Adding Coolant................................................... 372
Coolant Change.................................................. 374
Engine Coolant Temperature Management.................................................. 375
Engine-driven Cooling Fan (Fan Clutch).............................................................. 374
Fail-Safe Cooling................................................ 374
Recycled Coolant............................................... 373
Severe Climates.................................................. 374
Engine Emission Control...........................194
Engine Idle Shutdown.................................182
Engine Immobilizer See: Passive Anti-Theft System..................... 76
Engine Oil Capacity and Specification - 6.2L................................................................449
Alternative Engine Oil for Extremely Cold Climates ........................................................... 450
Engine Oil Capacity and Specification - 6.7L Diesel...................................................450
Alternative Engine Oil for Biodiesel Fuel Blends (B20 Max)........................................ 452
Alternative Engine Oil for Extremely Cold Climates........................................................... 452
Alternative Engine Oil for Severe Duty Service.............................................................. 453
Engine Oil............................................................. 450
Engine Oil Capacity and Specification - 7.3L.................................................................453
Alternative Engine Oil for Extremely Cold Climates........................................................... 454
Engine Oil Check - 6.2L..............................352 Adding Engine Oil.............................................. 353
Engine Oil Check - 6.7L Diesel................354 Adding Engine Oil.............................................. 354
Engine lubrication for severe service operation ......................................................... 355Engine Oil Check - 7.3L..............................355
Adding Engine Oil.............................................. 355
Engine Oil Dipstick - 6.2L..........................352
Engine Oil Dipstick - 6.7L Diesel.............352
Engine Oil Dipstick - 7.3L...........................352
Engine Specifications - 6.2L.....................441 Drivebelt Routing................................................ 441
Engine Specifications - 6.7L Diesel.......441 Drivebelt Routing............................................... 442
Engine Specifications - 7.3L.....................442 Drivebelt Routing............................................... 443
Entertainment................................................521 AM/FM Radio...................................................... 522
Apps....................................................................... 530
Bluetooth Stereo or USB................................ 529
CD........................................................................\
.... 528
HD Radio ™ Information (If
Available)......................................................... 525
SiriusXM® Satellite Radio (If Activated)........................................................ 523
Sources.................................................................. 522
Supported Media Players, Formats and Metadata Information................................ 530
USB Ports............................................................. 530
Environment.....................................................19
Essential Towing Checks..........................305 Before Towing a Trailer..................................... 313
Dynamic Hitching Using the Rear View Camera System............................................ 306
Hitches................................................................... 307
Integrated Trailer Brake Controller...............310
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 314
Safety Chains..................................................... 309
Trailer Brakes...................................................... 309
Trailer Lamps........................................................ 313
Trailer Towing Connector............................... 305
When Towing a Trailer...................................... 313
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options
.................................18
Extending the Remote Start Duration........................................................140
Exterior Mirrors
................................................96
Blind Spot Information System...................... 99
Clearance Lamps ................................................ 98
Direction Indicator Mirrors ............................... 98
Fold-Away Exterior Mirrors............................... 96
652
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Index

Why Maintain Your Vehicle?.........................
565
Why Maintain Your Vehicle at Your Dealership?..................................................... 565
Getting Assistance Outside the U.S. and Canada.........................................................335
Getting the Services You Need...............332 Away From Home.............................................. 332
Global Opening..............................................96
Opening the Windows....................................... 96
H
Handbrake See: Parking Brake............................................. 225
Hazard Flashers...........................................326
HDC See: Using Hill Descent Control.................... 232
Headlamp Adjusting See: Adjusting the Headlamps...................... 381
Headrest See: Head Restraints.......................................... 151
Head Restraints
..............................................151
Adjusting the Head Restraint......................... 152
Heated Seats.................................................160 Rear Heated Seats............................................. 160
Heated Steering Wheel
................................82
Heating See: Climate Control - Vehicles With:
Automatic Temperature Control.............143
See: Climate Control - Vehicles With: Manual Temperature Control.................................... 147
Hill Start Assist.............................................225 Switching the System On and Off..............226
Using Hill Start Assist....................................... 226
Hints on Driving With Anti-Lock Brakes............................................................225
Hood Lock See: Opening and Closing the Hood..........348
Horn.....................................................................83
How Does the Rear Occupant Alert System Work
...............................................162
Hydraulic Power Steering Fluid Capacity and Specification
......................................472
I
Identifying the Climate Control Unit..................................................................143 Ignition Switch................................................174
In California (U.S. Only).............................333
Information Display Control
.......................82
Information Displays....................................110
General Information........................................... 110
Information Messages
.................................121
4WD........................................................................\
. 138
Active Park.............................................................. 121
Adaptive Cruise Control.................................... 122
Adaptive Steering............................................... 123
AdvanceTrac and Traction Control..............123
Airbag...................................................................... 124
Alarm and Security............................................. 124
Automatic Engine Shutdown......................... 124
Battery and Charging System........................ 125
Blind Spot Information and Cross Traffic Alert System.................................................... 125
Diesel Messages.................................................. 126
Doors and Locks.................................................. 128
Driver Alert............................................................. 129
Drivetrain................................................................ 129
Engine..................................................................... 129
Fuel........................................................................\
.. 130
Keys and Remote Controls............................. 130
Lane Keeping System......................................... 131
Maintenance.......................................................... 131
MyKey...................................................................... 132
Off Road................................................................. 132
Park Aid................................................................... 133
Park Brake.............................................................. 133
Power Steering.................................................... 134
Pre-Collision Assist............................................ 134
Remote Start........................................................ 135
Seats........................................................................\
135
Starting System .................................................. 135
Tailgate................................................................... 135
Tire Pressure Monitoring System.................. 136
Trail Control.......................................................... 136
Trailer....................................................................... 137
Installing Child Restraints
...........................24
Child Seats.............................................................. 24
Combining Seatbelt and LATCH Lower Anchors for Attaching Child
Restraints........................................................... 30
Front Seat Tether Strap Attachment (Regular Cab).................................................... 31
Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)....................................... 32
654
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Second-Printing Index