maintenance FORD TAURUS 2004 4.G User Guide

An out of position front center occupant could affect the
decision of the front passenger sensing system.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in the Customer
Assistance section of this Owners Guide.
Determining if the system is operational
The supplemental restraint system uses a warning indicator in the
instrument cluster or a back-up tone to indicate the condition of the
system. Refer to theWarning lightsection in theInstrument cluster
chapter. Routine maintenance of the air bag is not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side air bag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at your dealership or by a qualified technician
immediately. Unless serviced, the system may not function properly in
the event of a collision.
Side air bag system (if equipped)
Do not place objects or mount equipment on or near the air bag
cover on the side of the seatbacks of the front seats or in front
seat areas that may come into contact with a deploying air bag. Failure
to follow these instructions may increase the risk of personal injury in
the event of a collision.
Do not use accessory seat covers. The use of accessory seat
covers may prevent the deployment of the side air bags and
increase the risk of injury in an accident.
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Seating and Safety Restraints
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Using the engine block heater (if equipped)
An engine block heater warms the engine coolant which aids in starting
and heater/defroster performance. Use of an engine block heater is
strongly recommended if you live in a region where temperatures reach
-23°C (-10°F) or below. For best results, plug the heater in at least
three hours before starting the vehicle. The heater can be plugged in the
night before starting the vehicle.
To reduce the risk of electrical shock, do not use your heater
with ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer
inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 2.5 cm (one inch) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for maintenance recommendations.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a“metal-to-metal,”“continuous grinding”or
“continuous squeal”sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
If the vehicle has continuous vibration or shudder in the steering wheel
while braking, the vehicle should be inspected by a qualified service
technician.
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Driving
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10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel
trailer), and driver only (68 kg [150 lbs]).Consult your dealership (or
the RV and Trailer Towing Guide provided by your dealership) for
more detailed information.
Tongue Load or Fifth Wheel King Pin Weight–refers to the amount
of the weight that a trailer pushes down on a trailer hitch.
Examples:For a 2268 kg (5000 lbs.) conventional trailer, multiply 5000
by 0.10 and 0.15 to obtain a proper tongue load range of 227 to 340 kg
(500 to 750 lbs.). For an 5216 kg (11,500 lbs.) fifth wheel trailer,
multiply by 0.15 and 0.25 to obtain a proper king pin load range of 782
to 1304 kg (1,725 to 2,875 lbs.)
Do not exceed the GVWR or the GAWR specified on the
certification label.
Do not use replacement tires with lower load carrying capacities
than the originals because they may lower the vehicle’s GVWR
and GAWR limitations. Replacement tires with a higher limit than the
originals do not increase the GVWR and GAWR limitations.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle and/or personal injury.
TRAILER TOWING
Your vehicle is classified as a light duty towing vehicle. The amount of
weight you can safely tow depends on the type of engine you have in
your vehicle. Your vehicle does not come from the factory fully equipped
to tow. No towing packages are available through Ford or
Mercury/Lincoln dealers. Do not tow a trailer until your vehicle has been
driven at least 800 km (500 miles). If towing with a station wagon, inflate
the rear tires to 35 psi.
Towing a trailer places an additional load on your vehicle’s engine,
transaxle, brakes, tires and suspension. Inspect these components
carefully after towing.
In order to identify your vehicle’s engine, refer toIdentifying
components in the engine compartmentin theMaintenance and
specificationschapter.
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•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transaxle cooling.
•Anticipate stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Front Wheel Drive (FWD) vehicles:
It is not recommended to tow front wheel drive vehicles with the front
drive wheels on the ground. It is recommended to tow your vehicle with
the drive wheels on a dolly or two wheel car hauling trailer.
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Power distribution box
The power distribution box is
located in the engine compartment.
The power distribution box contains
high-current fuses that protect your
vehicle’s main electrical systems
from overloads.
Always disconnect the battery before servicing high current
fuses.
To reduce risk of electrical shock, always replace the cover to
the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and specificationschapter.
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Roadside Emergencies
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In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
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The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
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from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
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SERVICE RECOMMENDATIONS
To help you service your vehicle:
•We highlight do-it-yourself items in the engine compartment for easy
location.
•We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guide/Owner
Information Guideto find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
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Maintenance and Specifications
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OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel.
2. Go to the front of the vehicle and
release the auxiliary latch located in
the center between the hood and
the grille.
3. Lift the hood until the lift
cylinders hold it open.
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