towing FORD TAURUS 2008 5.G User Guide

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate hazard
flashers.
2. Place gearshift lever in P (Park)
and turn engine off.
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7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Install the wheel cover (if
equipped). The wheel cover will
only install if the Ford/Mercury logo
is aligned over the valve stem on the
wheel.
Stowing the tire and jack
1. Fully collapse the jack, fold the
lug wrench socket into the handle
and place the jack and wrench into
the felt bag as shown. Take care to
position the jack as shown to ensure
that the locating holes in the jack
base can be placed on the locating
tabs of the jack mounting bracket in
the spare tire tub.
2. Securely close the wrench
compartment and the jack bag using
the VELCROstrips.
3. Place the jack kit on the angled bracket in the spare tire tub, using
the locating tabs to position the jack correctly.1
4 3
2 5
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4. Insert the straight end of the jack
retention bracket through the eyelet
of the angled bracket and swing the
retention bracket over the jack. With
the jack in place, place the end of
the retention bracket over the
threaded stud in the trunk floor and
secure it with the plastic wing nut.
If you are stowing the flat tire:
1. Install the jack retention bracket as shown in Step 4 underStowing
the tire and jack, without securing the jack beneath it.
2. Place the tire, with the wheel facing downward, into the spare tire
well and secure the wheel with the large wing nut.
If you are stowing the temporary
spare tire,place the tire over the
jack and secure it with the large
wing nut.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transaxle.
On AWD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transaxle, AWD system or vehicle.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Place the transmission in N (Neutral).
•Maximum distance is 50 miles (80 km).
•Maximum speed is not to exceed 35 mph (56 km/h).
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
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•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
authorized dealer if the window sticker is not supplied with your vehicle.
The EPA window sticker should be your guide for the fuel economy
comparisons with other vehicles.
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Tires ...........................185–186, 246
alignment ................................193
care ..........................................189
changing ..........................246, 250
checking the pressure ............189
inflating ...................................187
label .........................................199
replacing ..................................191
rotating ....................................193
safety practices .......................192
sidewall information ...............195
snow tires and chains ............205
spare tire .................................247
terminology .............................186
tire grades ...............................186
treadwear ........................185, 190
Towing .......................................211
recreational towing .................213
trailer towing ..........................211
wrecker ....................................260
Traction control ........................223
Transaxle
fluid, checking and adding
(automatic) .............................302
fluid, refill capacities ..............307
lubricant specifications ..........307
Transmission .............................225
brake-shift interlock (BSI) ....225
Trunk .................................123, 126remote release ........................116
Turn signal ..................................83
U
USB port ......................................37
V
Vehicle Identification Number
(VIN) ..........................................310
Vehicle loading ..........................205
Ventilating your vehicle ...........218
W
Warning lights (see Lights) .......10
Washer fluid ..............................280
Water, Driving through .............236
Windows
power .........................................93
Windshield washer fluid and
wipers ..........................................89
checking and adding fluid .....280
replacing wiper blades ...........281
Wrecker towing .........................260
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