tow FORD TAURUS 2019 Repair Manual

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 410).
Note: HD Radio broadcasts are not
available in all markets.
385
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
440
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
441
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Ford Protect

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints all wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
446
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD only).
Inspect frequently, service
as required
Inspect half-shaft boots.
See axle maintenance items under
Exceptions.
Change automatic transmission fluid.
30,000 mi (48,000 km)
Replace spark plugs.
60,000 mi (96,000 km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
30,000 mi (48,000 km)
Replace spark plugs.
60,000 mi (96,000 km) Extended Hot and Cold climate operation
Change engine oil and filter. *
5,000 mi (8,000 km)
* Hot Climates only
448
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Scheduled Maintenance

Switching the Audio Unit On and Off...........311
Using Seek, Fast Forward and
Reverse............................................................... 311
Using the Display Control................................. 311
Using the Number Block................................... 311
Autolamps........................................................70 Windshield Wiper Activated
Headlamps........................................................ 70
Automatic Climate Control - Vehicles With: Sony Audio System......................106
Setting the Blower Motor Speed.................. 106
Setting the Temperature................................. 106
Switching Auto Mode On and Off...............106
Switching Defrost On and Off........................ 107
Switching Maximum Air Conditioning On and Off............................................................... 107
Switching Recirculated Air On and Off........................................................................\
107
Switching the Air Conditioning On and Off....................................................................... 106
Switching the Climate Control On and Off........................................................................\
107
Automatic Climate Control - Vehicles With: SYNC 3..............................................109
Setting the Blower Motor Speed.................. 109
Setting the Temperature................................. 109
Switching Auto Mode On and Off...............109
Switching Defrost On and Off....................... 109
Switching Dual Zone Mode On and Off....................................................................... 109
Switching Maximum Air Conditioning On and Off............................................................... 110
Switching Recirculated Air On and Off........................................................................\
110
Switching the Air Conditioning On and Off....................................................................... 109
Switching the Climate Control On and Off........................................................................\
110
Automatic Climate Control - Vehicles With: SYNC...................................................107
Directing the Air................................................... 107
Setting the Blower Motor Speed.................. 107
Setting the Temperature.................................. 107
Switching Auto Mode On and Off...............108
Switching Defrost On and Off....................... 108
Switching Maximum Air Conditioning On and Off.............................................................. 108Switching Recirculated Air On and
Off....................................................................... 108
Switching the Air Conditioning On and Off....................................................................... 108
Switching the Climate Control On and Off....................................................................... 108
Switching the Heated Seats On and Off....................................................................... 108
Automatic High Beam Control...................71 Switching the System On and Off.................. 72
Automatic Transmission
...........................149
Automatic Transmission Adaptive
Learning.............................................................. 151
Brake-Shift Interlock......................................... 150
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 151
SelectShift Automatic ™
Transmission................................................... 149
Understanding the Positions of Your Automatic Transmission............................. 149
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™............244
6F50/6F55 Transmission.............................. 244
Autowipers........................................................67
Auxiliary Power Points
................................129
12 Volt DC Power Point..................................... 129
Locations............................................................... 129
AWD See: All-Wheel Drive.......................................... 153
B
Battery See: Changing the 12V Battery..................... 248
Blind Spot Information System..............189 Switching the System Off and On...............190
System Errors...................................................... 190
System Limitations........................................... 190
Using the System............................................... 189
BLIS See: Blind Spot Information System..........189
Bonnet Lock See: Opening and Closing the Hood..........234
Booster Seats..................................................24 Types of Booster Seats...................................... 24
Brake Fluid Check.........................................247
Brakes...............................................................160 General Information.......................................... 160
502
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Engine Specifications - 3.5L
Duratec.........................................................293
Drivebelt Routing............................................... 293
Engine Specifications - 3.5L Ecoboost™.................................................293
Drivebelt Routing............................................... 294
Entertainment...............................................381 AM/FM Radio...................................................... 382
Apps....................................................................... 390
Bluetooth Stereo or USB................................ 389
CD (If equipped)................................................ 388
HD Radio ™ Information (If
Available)........................................................ 385
SiriusXM® Satellite Radio (If Activated)........................................................ 383
Sources.................................................................. 382
Supported Media Players, Formats and Metadata Information................................ 390
USB Ports............................................................. 390
Environment......................................................14
Essential Towing Checks..........................204 Before Towing a Trailer.................................... 205
Hitches.................................................................. 204
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 205
Safety Chains...................................................... 204
Trailer Brakes...................................................... 204
Trailer Lamps...................................................... 204
When Towing a Trailer..................................... 205
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors.................................................75
Auto-Dimming Feature...................................... 76
Blind Spot Monitor............................................... 76
Fold-Away Exterior Mirrors................................ 75
Heated Exterior Mirrors....................................... 75
Integrated Blind Spot Mirrors........................... 76
Memory Mirrors..................................................... 76
Power Exterior Mirrors......................................... 75
Puddle Lamps........................................................ 76
F
Fastening the Seatbelts..............................30 Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30 Flat Tire
See: Changing a Road Wheel........................ 287
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................263
Floor Mats
......................................................208
Foot Pedals See: Adjusting the Pedals................................. 66
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................440 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 441
Ford Protect Extended Service Plans (U.S. Only)................................................................. 440
Front Passenger Sensing System............39
Fuel and Refueling.......................................136
Fuel Consumption
........................................143
Advertised Capacity.......................................... 143
Calculating Fuel Economy.............................. 143
Filling the Fuel Tank........................................... 143
Fuel Filler Funnel Location........................138
Fuel Filter........................................................248
Fuel Quality - E85........................................136 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 136
Switching Between E85 and Gasoline............................................................. 137
Fuel Quality - Gasoline...............................138 Choosing the Right Fuel................................... 138
Fuel Shutoff.....................................................211
Fuses.................................................................223
Fuse Specification Chart...........................223 Passenger Compartment Fuse
Panel
.................................................................. 228
Power Distribution Box.................................... 223
G
Garage Door Opener See: Universal Garage Door Opener............124
Gauges................................................................79 Fuel Gauge............................................................. 80
Information Display............................................ 80
Type 1........................................................................\
. 79
Type 2....................................................................... 80
Gearbox See: Transmission.............................................. 149
505
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Moonroof............................................................77
Bounce-Back......................................................... 78
Opening and Closing the Moonroof..............78
Venting the Moonroof......................................... 78
Motorcraft Parts - 3.5L Duratec.............294
Motorcraft Parts - 3.5L Ecoboost™.................................................295
MyKey Troubleshooting...............................53
MyKey ™..............................................................51
Principle of Operation.......................................... 51
N
Navigation......................................................399 cityseeker............................................................. 406
Destination Mode............................................... 401
Map Mode............................................................ 399
Navigation Map Updates................................ 407
Navigation Menu............................................... 404
SiriusXM Traffic and Travel Link................... 407
SYNC AppLink.................................................... 406
Waypoints............................................................ 405
Normal Scheduled Maintenance..........445 Intelligent Oil-Life Monitor™........................ 445
Normal Maintenance Intervals.................... 446
O
Oil Change Indicator Reset......................239
Oil Check See: Engine Oil Check...................................... 238
Opening and Closing the Hood..............234 Closing the Hood............................................... 235
Opening the Hood............................................. 234
Ordering Additional Owner's Literature.......................................................221
Obtaining a French Owner ’s Manual...........221
Overhead Console.......................................130
P
Parking Aids
....................................................167
Principle of Operation....................................... 167
Parking Brake
..................................................161
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62Pedals................................................................66
Perchlorate.........................................................11
Personal Safety System
™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Phone...............................................................393 During a Phone Call.......................................... 397
Making Calls........................................................ 396
Pairing Your Cell Phone for the First Time................................................................... 393
Phone Menu........................................................ 394
Receiving Calls.................................................... 397
Smartphone Connectivity.............................. 398
Text Messaging.................................................. 398
Post-Crash Alert System...........................214
Power Door Locks See: Locking and Unlocking............................. 55
Power Seats.....................................................117 Adjusting the Lumbar Support....................... 119
Adjusting the Multi-Contour Front Seats With Active Motion ....................................... 119
Power Steering Fluid Check....................248
Power Windows
..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Protecting the Environment........................14
Puncture See: Changing a Road Wheel........................ 287
R
Rear Parking Aid............................................167 Obstacle Distance Indicator.......................... 168
Rear Seat Armrest........................................130
Rear Seats
........................................................121
Split-folding Rear Seat...................................... 121
Rear View Camera
........................................172
Using the Rear View Camera System..........173
Rear View Camera See: Rear View Camera.................................... 172
Recommended Towing Weights...........203
Refueling.........................................................140 Refueling System Overview........................... 140
Refueling System Warning.............................. 142
Refueling Your Vehicle....................................... 141
508
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Stability Control............................................164
Principle of Operation....................................... 164
Starter Switch See: Ignition Switch............................................ 131
Starting a Gasoline Engine
........................132
Cold Weather Starting - Flex Fuel
Vehicles.............................................................. 133
Failure to Start..................................................... 133
Guarding Against Exhaust Fumes................134
Important Ventilating Information...............134
Stopping the Engine When Your Vehicle is Moving................................................................134
Stopping the Engine When Your Vehicle is Stationary......................................................... 133
Starting and Stopping the Engine...........131 General Information........................................... 131
Steering
............................................................194
Electric Power Steering.................................... 194
Steering Wheel
...............................................64
Storage Compartments.............................130
Sunroof See: Moonroof........................................................ 77
Sun Visors..........................................................77 Illuminated Vanity Mirror.................................... 77
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Symbols Glossary
.............................................7
SYNC™ 3.........................................................361 General Information.......................................... 361
SYNC™ 3 Troubleshooting......................424
SYNC™ Applications and Services........................................................339
911 Assist............................................................... 339
SYNC™ AppLink ™
......................................341
SYNC Mobile Apps............................................. 341
SYNC™.............................................................321 General Information........................................... 321
SYNC™ Troubleshooting
..........................352
T
Technical Specifications See: Capacities and Specifications............293
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................218
Tire Care..........................................................269 Glossary of Tire Terminology......................... 270Information About Uniform Tire Quality
Grading............................................................. 269
Information Contained on the Tire Sidewall............................................................. 271
Temperature A B C............................................ 270
Traction AA A B C.............................................. 269
Treadwear............................................................ 269
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................263
Tire Pressure Monitoring System...........283 Changing Tires With a Tire Pressure
Monitoring System....................................... 284
Understanding Your Tire Pressure Monitoring System ...................................... 285
Tire Repair Kit See: Tire Sealant and Inflator Kit.................263
Tire Sealant and Inflator Kit
....................263
First Stage: Reinflating the Tire with Sealing
Compound and Air....................................... 265
General Information......................................... 264
Second Stage: Checking Tire Pressure........................................................... 266
Tips for Use of the Kit...................................... 264
What to do after the Tire has been Sealed................................................................ 267
What to do when a Tire Is Punctured........265
Tires See: Wheels and Tires..................................... 263
Towing a Trailer
............................................202
Load Placement................................................. 202
Towing the Vehicle on Four Wheels.........................................................206
Emergency Towing........................................... 206
Recreational Towing........................................ 206
Towing.............................................................202
Traction Control
............................................163
Principle of Operation....................................... 163
Transmission Code Designation............297
Transmission..................................................149
Transporting the Vehicle
............................214
Type Approvals............................................488
Radio Frequency Certification for Keys and
Remote Controls.......................................... 499
Radio Frequency Certifications for Blind Spot Information System.......................... 497
Radio Frequency Certifications for Body Control Module............................................. 499
510
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index