key FORD TRANSIT 2017 5.G Service Manual

Action and Description
Menu Item
Item
You can also sort the calls by selecting the drop down menu at
the top of the screen. You can choose: Missed
Outgoing
Incoming
All
All of your contacts from your phone display in alphabetical
order.
Contacts
B
Selecting this button allows
you to choose a specific letter
to view.
A-Z Jump
Displays the name of your phone and takes you to the phone
settings options.
Phone
Settings
C
From this menu, you can pair subsequent devices, set ring tones
and alerts. See Settings (page 397).
Displays all recent text messages.
Text
Messages
D
Use this keypad to dial in a phone number.
Phone
Keypad
E
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to send all calls directly to your voicemail.
New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.
Do Not
Disturb
F
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See
Using Voice
Recognition (page 364). You can use the
touchscreen to place calls as well.
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To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 397).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 313).
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Menu Item
Information pertaining to the system and its software.
About
Documentation of the software license for the system.
Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi
You can adjust the following: Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
View Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: You vehicle may not have all of these
features. You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
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Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector. *
• Side window deflectors.
• Splash guards.
• Wheels.
• Step bars.
• Window grilles.
Interior Style
• All-weather floor mats. Lifestyle
•
Ash cup and smokers packages.
• Cargo area illumination.
• Cargo liners.
• Cargo organizers.
• Hitch and towing accessories.
• Roof racks. *
• Seat covers.
• Tablet cradle.
Peace of Mind
• Back-up alarm.
• Hitch scan rear park assist sensor. *
• Roadside assistance kits. *
• Keyless entry keypad.
• Remote start.
• Vehicle security system.
• Wheel locks.
* The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes........................................................... 146
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 146
Accessories....................................................422 Exterior Style........................................................ 422
Interior Style......................................................... 422
Lifestyle................................................................. 422
Peace of Mind ...................................................... 422
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps
.........................229
Horizontal Aim Adjustment........................... 230
Vertical Aim Adjustment................................. 229
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................47
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter.............237
Alarm See: Anti-Theft Alarm........................................ 63
Anti-Theft Alarm
............................................63
Alarm System........................................................ 63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Triggering the Alarm............................................ 63
Appendices....................................................445
Apps.................................................................394 ........................................................................\
.......... 394
SiriusXM Traffic and Travel Link.................. 396
Audible Warnings and Indicators.............84 Airbag Secondary Warning.............................. 84
Door Ajar................................................................. 84
Exterior Lamps On............................................... 84
Gearshift Lever not in Park (P)....................... 84
Key in Ignition........................................................ 84
Parking Brake On..................................................84
Safety Belt Minder............................................... 84
Audio Control...................................................67
Audio Input Jack
............................................313 Audio System
................................................298
General Information......................................... 298
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................306
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................304
Audio Unit - Vehicles With: AM/ FM
..................................................................299
AUX Button.......................................................... 302
Clock Button......................................................... 301
Menu Button........................................................ 302
Sound Button...................................................... 302
Station Preset Buttons.................................... 302
Station Tuning Buttons.................................... 301
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................302
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73
Automatic Transmission
.............................141
Automatic Transmission Adaptive
Learning............................................................. 144
Brake-Shift Interlock......................................... 143
If Your Vehicle Gets Stuck in Mud or Snow................................................................... 145
SelectShift Automatic ™
Transmission................................................... 142
Understanding the Positions of Your Automatic Transmission.............................. 141
Automatic Transmission Fluid Check
.............................................................222
Autowipers........................................................70 Autowipers Settings............................................. 71
Auxiliary Power Points...............................108 12 Volt DC Power Point..................................... 108
AC Power Point................................................... 108
Locations............................................................... 108
Auxiliary Switches
.......................................423
B
Battery See: Changing the 12V Battery..................... 226
Bonnet Lock See: Opening and Closing the Hood............211
Booster Seats..................................................25 Types of Booster Seats...................................... 25
Bottle Holder....................................................111
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Brake Fluid Check........................................223
Brakes...............................................................146 General Information.......................................... 146
Breaking-In.....................................................180
Bulb Specification Chart...........................236
C
California Proposition 65.............................10
Capacities and Specifications - 3.2L Power Stroke Diesel................................294
Capacities............................................................ 294
Specifications..................................................... 295
Capacities and Specifications - 3.5L Ecoboost™.................................................288
Capacities............................................................ 288
Specifications..................................................... 289
Capacities and Specifications - 3.7L..................................................................291
Capacities.............................................................. 291
Specifications..................................................... 292
Capacities and Specifications
.................281
Car Wash See: Cleaning the Exterior.............................. 240
Catalytic Converter
......................................123
Driving with a Catalytic Converter................123
Changing a Bulb
............................................231
Central High Mounted Brake Lamp............234
Front Clearance Lamp..................................... 233
Headlamp.............................................................. 231
Interior Lamp....................................................... 234
License Plate Lamp.......................................... 234
Reading Lamps................................................... 235
Rear Lamps.......................................................... 233
Side Direction Indicator................................... 233
Sun Visor Mirror Lamp..................................... 235
Changing a Fuse..........................................209 Fuses...................................................................... 209
Changing a Road Wheel...........................270 Dissimilar Spare Wheel and Tire Assembly
Information
....................................................... 271
Front Jacking Points.......................................... 276
Installing a Road Wheel.................................. 278
Locking Lug Nuts................................................ 272
Rear Jacking Points............................................ 277
Removing a Road Wheel................................. 277
Stowing the Wheel and Vehicle Jack.........279
Vehicle Jack.......................................................... 275Vehicles With a Spare Wheel........................
272
Changing the 12V Battery.........................226 Installing the Battery........................................ 228
Removing the Battery...................................... 226
Changing the Engine Air Filter.................237 Secondary Foam Air Filter.............................. 238
Changing the Engine Oil and Oil Filter.................................................................217
Engine Lubrication for Severe Service Operation.......................................................... 217
Changing the Wiper Blades.....................228 Changing the Windshield Wiper
Blades............................................................... 228
Checking MyKey System Status...............54
Checking the Wiper Blades......................228
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
..........................27
Child Safety.......................................................15
General Information............................................. 15
Child Safety Locks.........................................28 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 29
Cigar Lighter
...................................................109
Cleaning Products.......................................239
Cleaning the Engine.....................................241
Cleaning the Exterior..................................240
Body Paintwork Preservation....................... 240
Cleaning the Chrome Trim............................. 240
Cleaning the Headlamps................................ 240
Cleaning the Rear Window............................ 240
Sliding Door Tracks........................................... 240
Cleaning the Instrument Panel and Instrument Cluster Lens.........................243
Cleaning the Interior
...................................242
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 242
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 243
Leather Interior.................................................... 242
Rear Windows..................................................... 243
Seatbelts............................................................... 242
Storage Compartments, Cup Holders and Ashtrays............................................................ 243
Suede Micro Fiber Fabric................................ 242
Cleaning the Wheels
..................................244
Cleaning the Windows and Wiper Blades............................................................241
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Clearing All MyKeys.......................................53
Climate Control..............................................95
Cold Weather Precautions.........................181
Coolant Check See: Engine Coolant Check............................. 218
Crash Sensors and Airbag Indicator.......46
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 157
Cruise control See: Using Cruise Control................................. 157
Cup Holders
......................................................111
Customer Assistance.................................189
D
Data Recording
..................................................9
Daytime Running Lamps.............................74
Diesel Particulate Filter
...............................115
Regeneration......................................................... 115
Digital Radio..................................................308
HD Radio Reception and Station
Troubleshooting........................................... 309
Direction Indicators........................................74
Doors and Locks..............................................57
DPF See: Diesel Particulate Filter............................ 115
Draining the Fuel Filter Water Trap - 3.2L Power Stroke Diesel.................................224
Changing the Fuel Filter.................................. 224
Purging Air From the Fuel System...............225
Driver Alert
......................................................159
Principle of Operation....................................... 159
Using Driver Alert................................................ 159
Driver and Passenger Airbags...................38 Children and Airbags........................................... 43
Passenger Airbag On and Off Switch ..........38
Proper Driver and Front Passenger Seating Adjustment........................................................ 43
Driving Aids
.....................................................159
Driving Hints...................................................180
Driving Through Water.................................181
DRL See: Daytime Running Lamps......................... 74E
Economical Driving.....................................180
Emission Control System..........................130
Diesel Exhaust System: Oxidation Catalyst
And Diesel Particulate Filter System
........................................................................\
....... 132
Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance.........140
On-Board Diagnostics (OBD-II)..................... 131
Readiness for Inspection/Maintenance (I/M) Testing..................................................... 131
Tampering With a Noise Control System............................................................... 139
End User License Agreement
.................445
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 445
Engine Block Heater.....................................116 Using the Engine Block Heater....................... 116
Engine Coolant Check
................................218
Adding Coolant.................................................... 219
Coolant Change................................................. 220
Engine Coolant Temperature Management.................................................. 222
Fail-Safe Cooling................................................. 221
Recycled Coolant............................................... 220
Severe Climates................................................. 220
Engine Cooling Fan - Diesel......................218
Engine Cooling Fan - E85/ Gasoline........................................................218
Engine Immobilizer See: Passive Anti-Theft System..................... 62
Engine Oil Check...........................................216 Adding Engine Oil................................................ 217
Engine Oil Dipstick - 3.2L Power Stroke Diesel..............................................................216
Engine Oil Dipstick - 3.5L Ecoboost™..................................................216
Engine Oil Dipstick - 3.7L...........................216
Engine Specifications - 3.2L Power Stroke Diesel
..............................................282
Drivebelt Routing............................................... 282
Engine Specifications - 3.5L Ecoboost™..................................................281
Drivebelt Routing................................................ 281
Engine Specifications - 3.7L.....................281 Drivebelt Routing............................................... 282
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Owner Checks and Services..........................
428
Protecting Your Investment........................... 427
Why Maintain Your Vehicle?.......................... 427
Why Maintain Your Vehicle at Your Dealership?..................................................... 427
Getting Assistance Outside the U.S. and Canada..........................................................192
Getting the Services You Need...............189
Away From Home.............................................. 189
H
Handbrake See: Parking Brake.............................................. 147
Hazard Warning Flashers
..........................184
Headlamp Adjusting See: Adjusting the Headlamps..................... 229
Headlamp Removal See: Removing a Headlamp.......................... 230
Head Restraints..............................................99 Adjusting the Head Restraint........................ 100
Installing the Head Restraint ........................ 100
Removing the Head Restraint....................... 100
Heated Seats.................................................106
Heated Windows and Mirrors...................98 Heated Exterior Mirrors...................................... 98
Heated Rear Window......................................... 98
Heating See: Climate Control........................................... 95
Hill Start Assist - Vehicles With: Hill Start Assist..............................................................147
Switching the System On and Off...............148
Using Hill Start Assist....................................... 148
Hints on Controlling the Interior Climate...........................................................96
Cooling the Interior Quickly.............................. 96
General Hints......................................................... 96
Heating the Interior Quickly............................. 96
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions.................................. 97
Recommended Settings for Cooling ...........96
Recommended Settings for Heating...........96
Side Window Defogging in Cold Weather............................................................... 97
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 96Hints on Driving With Anti-Lock
Brakes............................................................146
Home Screen
................................................363
Hood Lock See: Opening and Closing the Hood............211
I
Ignition Switch
................................................112
In California (U.S. Only).............................190
Information Display Control
......................69
Information Displays.....................................85 General Information............................................ 85
Information Messages
.................................89
Installing Child Restraints............................16
Child Safety Seat................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
.........................................79
Instrument Lighting Dimmer......................74
Interior Lamps..................................................75
Courtesy Lamp...................................................... 75
Reading Lamps...................................................... 75
Interior Mirror....................................................77 Auto-Dimming Mirror.......................................... 78
Introduction.........................................................7
J
Jump Starting the Vehicle.........................184 Connecting the Jumper Cables..................... 185
Jump Starting...................................................... 186
Preparing Your Vehicle..................................... 185
Removing the Jumper Cables........................ 186
K
Keys and Remote Controls
........................48
Principle of Operation........................................ 48
L
Lane Keeping System.................................160 Lane Keeping Alert............................................ 160
Lighting Control
...............................................72
Headlamp Flasher................................................ 73
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