CD player FORD TRANSIT 2019 Owner's Manual

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
457
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 supports multiple languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the languages
based on the most popular languages
spoken. If the selected language is not
available, SYNC 3 remains in the current
active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Doors and Locks..............................................72
Draining the Fuel Filter Water Trap - 3.2L
Power Stroke Diesel.................................242
Changing the Fuel Filter.................................. 243
Purging Air From the Fuel System...............243
Drive Belt Routing - 3.2L Power Stroke Diesel.............................................................258
Drive Belt Routing - 3.5L Ecoboost™/ 3.7L.................................................................259
Driver Alert......................................................169
Principle of Operation...................................... 169
Using Driver Alert................................................ 169
Driver and Passenger Airbags...................49 Children and Airbags.......................................... 54
Passenger Airbag On and Off Switch ..........49
Proper Driver and Front Passenger Seating Adjustment........................................................ 54
Driving Aids
.....................................................169
Driving Hints....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps......................... 84
E
Economical Driving
.......................................191
Electromagnetic Compatibility..............485
Emergency Call Limitations......................60
Emergency Call Requirements.................59
Emergency Exit..............................................195
Emission Law
.................................................140
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........141
Tampering With a Noise Control System.............................................................. 140
End User License Agreement
..................487
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 487
Engine Block Heater
....................................128
Using the Engine Block Heater...................... 129
Engine Coolant Check
...............................236
Adding Coolant................................................... 237
Coolant Change................................................. 239
Engine Coolant Temperature Management.................................................. 240
Fail-Safe Cooling............................................... 239
Recycled Coolant............................................... 238
Severe Climates................................................. 238Engine Cooling Fan - Diesel.....................236
Engine Cooling Fan - E85/
Gasoline.......................................................236
Engine Emission Control...........................140
Engine Immobilizer See: Passive Anti-Theft System...................... 77
Engine Oil Check..........................................234 Adding Engine Oil.............................................. 235
Engine Oil Dipstick - 3.2L Power Stroke Diesel.............................................................234
Engine Oil Dipstick - 3.5L Ecoboost™.................................................234
Engine Oil Dipstick - 3.7L
..........................234
Engine Specifications - 3.2L Power Stroke Diesel
...............................................307
Engine Specifications - 3.5L Ecoboost™.................................................308
Engine Specifications - 3.7L....................309
Entertainment..............................................406 AM/FM Radio...................................................... 407
Apps........................................................................\
415
Bluetooth Stereo or USB................................. 414
CD........................................................................\
..... 413
HD Radio ™ Information (If
Available)......................................................... 410
SiriusXM® Satellite Radio (If Activated)....................................................... 408
Sources.................................................................. 407
Supported Media Players, Formats and Metadata Information................................. 415
USB Ports.............................................................. 415
Environment......................................................17
Essential Towing Checks
...........................183
Before Towing a Trailer..................................... 188
Launching or Retrieving a Boat or Personal Water Craft (PWC)....................................... 189
Safety Chains....................................................... 184
Tow Hitch.............................................................. 184
Trailer Brakes........................................................ 184
Trailer Lamps....................................................... 188
Trailer Towing Connector................................. 183
When Towing a Trailer...................................... 188
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors................................................88
Fold-Away Exterior Mirrors............................... 89
Power Exterior Mirrors........................................ 88
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Replacing a Lost Key or Remote
Control..............................................................71
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only).............................................................206
Roadside Assistance...................................194
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 194
Vehicles Sold in the United States: Using Roadside Assistance.................................... 194
Roadside Emergencies
...............................194
Running-In See: Breaking-In................................................... 191
Running Out of Fuel.....................................135 Adding Fuel From a Portable Fuel
Container.......................................................... 136
Filling a Portable Fuel Container.................. 135
S
Safety Canopy ™
............................................56
Safety Precautions......................................130
Satellite Radio...............................................351
Satellite Radio Electronic Serial Number
(ESN)................................................................. 352
Satellite Radio Reception Factors...............352
SiriusXM Satellite Radio Service.................. 352
Troubleshooting................................................. 353
Scheduled Maintenance Record............474
Scheduled Maintenance
..........................464
Intelligent Oil-Life Monitor™........................ 464
Normal Maintenance Intervals.................... 464
Seatbelt Extension
.........................................47
Seatbelt Height Adjustment.....................44
Seatbelt Reminder........................................45 Belt-Minder®......................................................... 45
Seatbelts............................................................41 Principle of Operation......................................... 41
Seatbelt Warning Lamp and Indicator Chime..............................................................44
Conditions of operation..................................... 45
Seats....................................................................111
Security...............................................................77 Selective Catalytic Reductant
System...........................................................142
Diesel Exhaust Fluid Guidelines.................... 142
Filling the Diesel Exhaust Fluid Tank...........142
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 144
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump..................................... 143
Selective Catalytic Reductant System Warning Lamp................................................ 145
Settings...........................................................432 911 Assist............................................................... 437
Ambient Lighting............................................... 444
Bluetooth.............................................................. 434
Clock....................................................................... 434
Display................................................................... 445
General.................................................................. 442
Media Player........................................................ 433
Mobile Apps........................................................ 440
Navigation............................................................ 438
Phone..................................................................... 434
Radio....................................................................... 437
Sound..................................................................... 432
Valet Mode.......................................................... 446
Vehicle................................................................... 444
Voice Control....................................................... 445
Wi-Fi & Hotspot................................................. 442
Side Airbags
.....................................................55
Sitting in the Correct Position....................111
Snow Chains See: Using Snow Chains................................. 287
Spare Wheel See: Changing a Road Wheel....................... 293
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
Special Operating Conditions Scheduled Maintenance...............................................472
Exceptions............................................................ 473
Speed Control See: Cruise Control............................................ 168
Speed Limiter................................................169 Engine Speed Limiter........................................ 169
Vehicle Speed Limiter - Fixed........................ 169
Stability Control...........................................160 Principle of Operation...................................... 160
Starter Switch See: Ignition Switch........................................... 124
523
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Trip Computer...............................................100
All Values.............................................................. 100
Average Fuel Consumption............................ 100
Digital Speedometer........................................ 100
Distance to Empty............................................. 100
Outside Air Temperature................................. 100
Resetting the Trip Computer......................... 100
Trip Odometer..................................................... 100
Trip Timer.............................................................. 100
U
Under Hood Overview - 3.2L Power Stroke Diesel................................................231
Under Hood Overview - 3.5L Ecoboost™
..................................................232
Under Hood Overview - 3.7L....................233
USB Port.........................................................355
Using Cruise Control...................................168 Switching Cruise Control Off......................... 168
Switching Cruise Control On.......................... 168
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains.....................................287
Using Stability Control................................161
Using SYNC™ With Your Media Player.............................................................377
Accessing Your USB Song Library................381
Bluetooth Devices and System Settings............................................................ 383
Connecting Your Digital Media Player to the USB Port........................................................... 377
Media Menu Features...................................... 380
Media Voice Commands................................. 378
USB 2...................................................................... 383
Voice Commands for Audio Sources.........384
Using SYNC™ With Your Phone...........360 Accessing Features through the Phone
Menu.................................................................. 365
Accessing Your Phone Settings................... 368
Bluetooth Devices............................................. 369
Making Calls........................................................ 364
Pairing a Phone for the First Time................361
Pairing Subsequent Phones.......................... 362
Phone Options during an Active Call.........364
Phone Voice Commands................................ 362
Receiving Calls................................................... 364
System Settings................................................. 370Text Messaging..................................................
366
Using Traction Control................................159 Switching the System Off............................... 159
System Indicator Lights and Messages.......................................................... 159
Using a Switch..................................................... 159
Using the Information Display Controls............................................................. 159
Using Voice Recognition
...........................358
Apps....................................................................... 405
Automatic Blower Motor Speed Reduction........................................................ 406
Climate Control.................................................. 403
Entertainment.................................................... 402
General................................................................... 401
Initiating a Voice Session................................ 358
Navigation ............................................................ 404
Phone.................................................................... 403
System Interaction and Feedback..............359
Voice Settings.................................................... 406
Using Winter Tires.......................................287
Utilizing the Mediation/Arbitration Program (Canada Only)........................204
V
Vehicle Care..................................................260
Vehicle Certification Label
........................314
Vehicle Identification Number.................313
Vehicle Storage
............................................266
Battery.................................................................... 267
Body........................................................................\
267
Brakes..................................................................... 267
Cooling system................................................... 267
Engine..................................................................... 267
Fuel system.......................................................... 267
General................................................................... 267
Miscellaneous..................................................... 268
Removing Vehicle From Storage.................268
Tires........................................................................\
. 267
Ventilation See: Climate Control......................................... 107
VIN See: Vehicle Identification Number.............313
525
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index