service FORD TRANSIT 2019 Owner's Guide

Biodiesel
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
•
Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
by checking the label on the fuel pump.
• Only use biodiesel fuel of good quality
that complies with applicable industry
standards ASTM D975 for diesel and
ASTM D7467 for B6-B20 blends.
• Follow the recommended service
maintenance intervals. See Normal
Scheduled Maintenance (page 469).
• Do not store biodiesel fuel in the fuel
tank for more than one month.
• Do not use raw oils, fats or waste
cooking greases.
System Messages Action and Description
Message
Consider changing brands
or reducing biodiesel
content if you have cold
temperature fuel gelling
issues or this message
frequently appears.
Fuel Pres-
sure Low
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Using biodiesel in concentrations greater
than 20% can also cause fuel filter restrictions that may result in a lack of
power or damage to fuel system
components, including fuel pump and fuel
injector failures. See
Special Operating
Conditions Scheduled Maintenance
(page
472).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel fuel blends with
greater than 5% must be labeled.
Biodiesel content is often indicated with
the letter B followed by the percent of
biodiesel in the fuel. For example, B20
indicates a fuel containing 20% biodiesel.
Ask the service station attendant to
confirm the biodiesel content of a diesel
fuel if you do not see a label on the fuel
pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than one month. If you plan to park
or store your vehicle for more than one
month, then you should empty your vehicle
fuel tank of biodiesel fuel. You should fill
the tank with a pure petroleum-based
diesel fuel and run your vehicle for a
minimum of 30 minutes.
If you intend to store your vehicle for more
than two months, we recommend that you
seek advice from an authorized dealer.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
Fuel companies adjust diesel fuel
formulations for cold temperatures. Diesel
fuel which has not been correctly
formulated for cold ambient temperatures
may gel and block the fuel filters. An
indication that the fuel filters are blocked
is the engine starts, stalls after a short time
and then does not restart. If you have been
using biodiesel, you may need to use a fuel
with lower biodiesel content or discontinue
using biodiesel.
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5. Operate the fuel pump nozzle within
the area shown. 6.
Slightly raise the fuel pump nozzle and
then slowly remove it.
7. Fully close the fuel filler door.
Note: Do not attempt to start the engine
if you have filled the fuel tank with incorrect
fuel. Incorrect fuel use can cause damage
not covered by the vehicle Warranty. Have
your vehicle immediately checked.
System Warnings (If Equipped)
If the fuel filler nozzle inhibitor does not
fully close a warning message appears in
the information display. 1. Stop your vehicle as soon as it is safe
to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Open the left-hand front door.
5. Fully open the fuel filler door.
6. Check the fuel filler inlet and the area around it for any items or debris that
may be obstructing its movement.
7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your
vehicle into the fuel filler inlet. See
Fuel Filler Funnel Location
(page
135). This action should dislodge any
debris that may be preventing the fuel
filler inlet from fully closing.
8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler inlet.
9. Fully close the fuel filler door.
Note: If this action corrects the problem
the message may not immediately reset. If
the message remains and the service engine
soon warning lamp illuminates, have your
vehicle checked as soon as possible.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank when the fuel gauge indicates empty.
See
Capacities and Specifications
(page 315).
In addition, the fuel tank contains an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.
Note: The amount of fuel in the empty
reserve varies and should not be relied upon
to increase driving range.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING: The stability and
traction control light illuminates steadily
if the system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead
to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death.
The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note: When you switch traction control off,
stability control remains fully active.
Switching the System Off
When you switch the system off or on, a
message appears in the information
display showing system status. You can switch the system off by either
using the information display controls or
the switch.
Using the Information Display
Controls
You can switch this feature off or on in the
information display.
See General
Information (page 97).
Using a Switch
(If Equipped)
Use the traction control switch on the
instrument panel to switch the system off
or on.
System Indicator Lights and
Messages The stability and traction control
light:
• Temporarily illuminates on engine
start-up.
• Flashes when a driving condition
activates either of the systems.
• Illuminates if a problem occurs in either
of the systems. The stability and traction control
off light temporarily illuminates
on engine start-up and stays on
when you switch the traction control
system off.
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•
Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
If any steering components are serviced or
replaced, install new fasteners (many are
coated with thread adhesive or have
prevailing torque features which may not
be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
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Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure. ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until your vehicle
has covered at least 1,000 mi
(1,600 km). See Breaking-In (page
191).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See
Scheduled
Maintenance (page 464).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
Refer to
Load Carrying for load
specification terms found on the tire label,
Safety Compliance label and instructions
on calculating your vehicle's maximum
load. See
Load Limit (page 174).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector
(If Equipped) Your vehicle is fitted with both a 7 pin and
4 pin trailer wiring connector.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
The hazard warning button is
located on the instrument panel.
Switch the hazard warning
flashers on when your vehicle is creating a
safety hazard.
Press the button to switch the hazard
warning flashers on. The front and rear
direction indicators will flash.
Press the button again to switch the
hazard warning flashers off.
Note: Prolonged use of the hazard warning
flashers will cause the battery to run out of
charge. There may be insufficient power to
restart the engine. EMERGENCY EXIT WARNING: Make sure that the
roof rack and its load do not obstruct the
emergency exit. Ask your dealer for
advice on roof racks suitable for your
vehicle.
Break the glass with the hammer in an
emergency.
FUEL SHUTOFF WARNING:
If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position
III.
3. Switch the ignition off.
4. Switch the ignition on again to re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
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If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
TOWING POINTS
Front Towing Point
WARNING: Make sure that the
towing eye is fully tightened. Failure to
follow this instruction could result in
personal injury. WARNING:
You must switch the
ignition on when your vehicle is being
towed. 1. Carefully remove the cover.
2. Install the towing eye.
Note:
It has a left-hand thread. Turn it
counterclockwise to install it.
Rear Towing Point 199
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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